Maria Pena
London
Summary
Accomplished professional with expertise in project coordination and administration, adept at utilising CRM systems such as Tessitura, Artifax, Microsoft Business Central, Shopify, and Stocky. Demonstrates strong financial administration skills including handling invoices, purchase orders, and reconciliation. Proficient in Microsoft Office Suite and skilled in stakeholder engagement and communication. Experienced in event and logistics coordination with a keen eye for detail in record keeping and digital filing systems. Bilingual in Spanish and English, seeking to leverage skills in a dynamic environment to drive organisational success.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Visual Arts Administrator (promoted)
Hayward Gallery – Southbank Centre (Charity), London
London
2025.08 - 2026.05
- Deliver administrative, financial and operational support for the Visual Arts programme
- Manage purchase orders, invoices, expenditure tracking and reconciliation
- Coordinate travel, accommodation, visas and logistics for artists and staff
- Act as liaison across curatorial, finance, commercial and operational teams
- Organise meetings, agendas, minutes and action tracking for senior teams
- Maintain structured digital filing systems and accurate documentation
- Support programme delivery across exhibitions and events
- Use systems including Tessitura, Microsoft Business Central and Artifax
Stock Controller
Southbank Centre (Charity), London
London
2022.09 - 2025.09
- Managed stock control and logistics across multiple retail and exhibition spaces
- Coordinated deliveries, stock intake and distribution with accurate documentation
- Liaised with finance and commercial teams to resolve discrepancies
- Maintained inventory systems (Shopify, Stocky) ensuring data accuracy
- Supported operational processes and improved efficiency
- Handled customer enquiries and maintained professional communication
- Worked under pressure managing high-volume operational periods
Inventory Associate (promoted)
Gorillas, London
London
2022.01 - 2022.09
- Managed inventory accuracy and warehouse operations
- Verified deliveries against purchase orders and documentation
- Maintained inventory reports and reconciled stock discrepancies
- Supported operational efficiency and process improvements
Warehouse Associate Managed stock control and inv
Gorillas
London, London
2021.06 - 2021.12
- Managed stock control and inventory, ensuring accurate tracking and organisation of goods
- Coordinated deliveries and dispatch, supporting efficient warehouse operations
- Handled packing, sorting, and order fulfilment in high-volume environments
- Maintained strong attention to detail to ensure accuracy and minimise errors
- Worked to strict deadlines and daily targets within a fast-paced setting
- Collaborated with team members to ensure smooth workflow and productivity
- Adhered to health and safety regulations at all times
Radio Host – Community Programme
Family Emotional Wellbeing Protect (FEW)
2021.02 - 2021.12
- Hosted and coordinated a community-focused online radio programme
- Interviewed women from diverse backgrounds in a safe and supportive environment
- Facilitated discussions on gender, migration, identity and resilience
- Coordinated production and delivery of live broadcasts
- Promoted community engagement through digital platforms
Archive & Editorial Assistant (Internship)
CINEP, Bogotá, Colombia
Bogotá
2017.06 - 2018.01
- Supported archival and editorial processes for research publications
- Maintained databases using Excel and Open Journal Systems
- Assisted in documentation, indexing and research organisation
Education
MA - Gender, Media and Culture
Goldsmiths, University of London
London, UK 2023.01 - 2025.01
BA - History
Pontificia Universidad Javeriana
Bogotá, Colombia 2014.01 - 2018.01
Level 3 Certificate - Community Interpreting (Merit)
South Thames College
2021.01 - 2021.01
Skills
- Project coordination and administration
- CRM systems: Tessitura, Artifax, Microsoft Business Central, Shopify, Stocky
- Financial administration: invoices, purchase orders, reconciliation
- Microsoft Office: Word, Excel, Outlook, PowerPoint
- Stakeholder engagement and communication
- Event and logistics coordination
- Record keeping and digital filing systems
- Bilingual: Spanish and English
ADDITIONAL EXPERIENCE
- Member, Southbank Centre Pride Committee
- Community engagement with Latin American women’s organisation (FEW)
Timeline
Visual Arts Administrator (promoted)
Hayward Gallery – Southbank Centre (Charity), London
2025.08 - 2026.05
MA - Gender, Media and Culture
Goldsmiths, University of London
2023.01 - 2025.01
Stock Controller
Southbank Centre (Charity), London
2022.09 - 2025.09
Inventory Associate (promoted)
Gorillas, London
2022.01 - 2022.09
Warehouse Associate Managed stock control and inv
Gorillas
2021.06 - 2021.12
Radio Host – Community Programme
Family Emotional Wellbeing Protect (FEW)
2021.02 - 2021.12
Level 3 Certificate - Community Interpreting (Merit)
South Thames College
2021.01 - 2021.01
Archive & Editorial Assistant (Internship)
CINEP, Bogotá, Colombia
2017.06 - 2018.01
BA - History
Pontificia Universidad Javeriana
2014.01 - 2018.01