Maria Patricia Tabasuares
Bagillt,Flintshire
Summary
Energetic team player who is well-versed in strong communication and organisation skills. Has successfully utilised very transferable interpersonal skills across different industries in three countries, resulting in a resilient and resourceful way of problem-solving, working with people from all walks of life. Meticulously seeks solutions with appropriate analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects, and hands-on in task completion.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Facilitator, Improverse Theatre sessions
Stand Tall Improv CIC
Mynydd Isa, Flintshire
04.2022 - Current
- Promotes active learning through dynamic facilitation techniques.
- Delivers fun-filled activities powered by creative arts to boost confidence and self articulation in young people under 17 years old.
Facilitator, Communication Skills
Adult Community Learning and the Flintshire County Council
Deeside, Flintshire
01.2023 - 01.2024
- Worked with Adult Community Learning and the Flintshire County Council to assist in social integration of over 60 isolated families.
- Navigated sensitive topics with tact and discretion, maintaining a respectful dialogue space.
- Adopted flexible approach in response to unforeseen challenges.
- Streamlined complex concepts, aiding participant comprehension.
Facilitator, English Speaking Club
Homes for Ukraine Initiative
Pentre Halkyn, Flintshire
01.2022 - 01.2023
- Facilitated multiple English lessons for over 80 Ukrainian refugees across Flintshire.
- Worked with local volunteers and church group members in creating a welcoming, learning environment for Ukrainians, helping them take first steps into integrating into their new community.
- Developed workshop materials to enhance participant understanding.
- Fostered inclusive atmosphere with proactive engagement strategies.
- Managed conflict within groups, ensuring smooth operation.
Personal caregiver
ill husband
Glossop, Derbyshire
10.2018 - 03.2020
- 24/7 Served as caregiver to husband following his leukaemia diagnosis.
Store Manager
Costa Coffee
Glossop, Derbyshire
06.2016 - 08.2018
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Negotiated contracts with suppliers for cost-effective procurement of merchandise.
- Coordinated holiday promotions successfully whilst managing regular duties simultaneously.
- Implemented promotional displays to increase product visibility and sales.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Managed staff rosters, ensuring adequate coverage during peak times.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
Coffee Barista
Costa Coffee
Glossop, Derbyshire
06.2016 - 05.2017
- Demonstrated in-depth knowledge of coffee blends, resulting in personalised recommendations.
- Ensured consistent quality with careful preparation of all beverages.
- Assisted in stock management, avoiding shortages during peak hours.
- Collaborated effectively with team members for smooth operations.
- Exhibited excellent multitasking skills, handling multiple orders simultaneously.
- Trained new staff members on coffee-making techniques to maintain standard quality.
- Respected punctuality and reliability thereby enhancing team morale.
- Built strong rapport with regular customers to foster loyalty.
- Diligently followed recipes and presentation standards for consistent output.
- Enhanced customer satisfaction by providing efficient, friendly service.
- Adapted quickly to high-pressure situations, ensuring prompt service delivery.
- Upheld health and safety regulations at all times, reducing workplace accidents.
Content Writer
Zylun Staffing Philippines
10.2013 - 03.2014
- Produced detailed product descriptions for e-commerce site, aiding customer decision making process.
- Helped increase website traffic by producing high-quality content regularly.
- Maintained consistency of brand voice across all written communication channels, enhancing company's image.
- Developed engaging content for a variety of platforms by researching, writing, editing and proofreading materials.
Communication and Culture Trainer
Convergys
Metro Manila, Philippines
09.2004 - 05.2011
- Prepared detailed training materials, ensured ease of understanding for all participants.
- Demonstrated exceptional communication skills when conveying complex concepts in simple terms.
- Devised unique training strategies to suit varied learning styles amongst employees.
- Stayed abreast of latest industry trends; incorporated these into relevant courses.
- Achieved high engagement rates with innovative training techniques.
- Maintained meticulous records of each participant's progress throughout the course duration.
Editorial Assistant
Avantgarde Magazine
08.2003 - 12.2003
- Assisted the managing editor in overseeing photo shoots and interviews.
- Supervised the layout and production of the magazine.
- Spot-checked for print quality during print runs.
- Created and maintained the timetable for the magazine production.
- Assisted in proofreading and editing of all submitted articles.
- Kept track of all materials including press kits, photos and submitted articles.
Education
Bachelor of Arts - Social Sciences
Ateneo de Manila University
Philippines 06.1998 - 03.2004
Skills
- Has excellent communication skills in written and spoken English
- Proficient with Microsoft Office Programs (Excel, PowerPoint, Word)
- Becomes a subject matter expert in every new working environment
- Possesses very strong editing and proofreading skills
- Utilises applied improvisation to create encouraging spaces of continuous professional development
- Event planning aptitude
- Creative problem mediation
- Familiarity with legal regulations
- Persuasive leadership
- Multicultural sensitivity
- Timekeeping and scheduling
- Customer relationship management software
- Interpersonal savvy
- Empathetic diplomacy
- Collaborative strategy development
- Public speaking proficiency
- Group dynamics management
- Efficient reporting
- Constructive feedback delivery
- Employee management
- Meeting coordination
- Task prioritisation
- Time efficiency
- Resilience under pressure
- Refugee integration services
- Communication skills
- Cultural awareness
- Public speaking
- Product knowledge
- Project management
- Inventory control
- Professional boundaries
Certification
Certified to teach English as a foreign language, with a certificate in Level 5 TEFL
Job Objective
Primarily interested in collaborative roles that require continuous professional development, whether they be purely administrative, customer-facing, or both.
Voluntary work and interests
- Vice President of Education, Chester Toastmasters - Club 5881359, District 71 Area 31 (from July, 2025)
- Head of Research, UK for Trafficking.today Magazine (2016-2017)
- Assistant to Logistics Coordinator, Freedom Dolls Initiative in Cyprus (2014-2015) - Anti-human trafficking NGO based in Cyprus
- Text and Layout Editor, Glossop Gazette (2012-2013)
- Managing Editor, Glossop Gazette (2012-2013)
- Field assistant in ecological surveys (2012-2013)
- Volunteer, archaeological dig sites in Glossop, Derbyshire (2012)
- Amateur theatre stage management, properties
- A regular on social media platforms: LinkedIn, Instagram, and Facebook
Affiliations
- watercolour painting
- improvisational theatre
- musical improvisation
- bell-ringing/campanology
- ink illustrations
Timeline
Facilitator, Communication Skills
Adult Community Learning and the Flintshire County Council
01.2023 - 01.2024
Facilitator, Improverse Theatre sessions
Stand Tall Improv CIC
04.2022 - Current
Facilitator, English Speaking Club
Homes for Ukraine Initiative
01.2022 - 01.2023
Personal caregiver
ill husband
10.2018 - 03.2020
Store Manager
Costa Coffee
06.2016 - 08.2018
Coffee Barista
Costa Coffee
06.2016 - 05.2017
Content Writer
Zylun Staffing Philippines
10.2013 - 03.2014
Communication and Culture Trainer
Convergys
09.2004 - 05.2011
Editorial Assistant
Avantgarde Magazine
08.2003 - 12.2003
Bachelor of Arts - Social Sciences
Ateneo de Manila University
06.1998 - 03.2004
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