Summary
Overview
Work history
Education
Skills
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Maria Ogunbameru

Maria Ogunbameru

Business Analyst
Kent

Summary

Hands-on, detail-oriented and proactive Business Analyst with exceptional organisational, critical thinking and prioritisation skills. Business and system requirement documentation, business process mapping, user story and acceptance criteria writing expertise. Communicative and collaborative, and an effective driver of product development lifecycle from concept to delivery. Proven success in leading research to understand organisational needs and recommending operational changes to generate measurable improvements. Innovative and committed to delivering impactful operational change projects.

Overview

10
10
years of professional experience
3
3
years of post-secondary education

Work history

Business Analyst

Freelance
02.2021 - Current
  • Collaborated throughout systems development lifecycles, from requirements gathering to production releases.
  • Conducted interviews with key business users to collect information on processes and user requirements.
  • Performed research to understand departmental and organisational needs, using findings to create tailored solutions.
  • Documented process flows and implemented requirements for functional improvements.
  • Worked with cross-functional teams in ensuring functional changes met business needs.
  • Produced written documentation, and visual presentations to report data to influence key stakeholders.
  • Translated business requirements into user stories and documented acceptance criteria.
  • Identified areas for improvement, devising and implementing cost-effective solutions to improve results.
  • Automated operational processes using IT resources for improved efficiency and accuracy.

Adjudicator and Mentor

The Financial Ombudsman Service
London
05.2013 - Current
  • Critical analysis of written and oral testimony, establishing case facts and complainants' arguments.
  • Reviewed documentation and evidence, assessing admissibility and relevance to case.
  • Prepared written opinions, defending and clearly setting out rationale.
  • Mediated discussions between disputing parties to facilitate resolutions and agreements.
  • Adhered to up-to-date industry rules, regulations and case law to facilitate fair investigations.
  • Aided in the development of new processes to be implemented in the wider organisation.
  • Designed and implemented training materials for new starters.
  • Kept all learner documents and records up-to-date and accurate to provide consistent learner journey.
  • Assisted training lead with ongoing development of training programmes to increase learning and success.
  • Provided both verbal and written feedback to enhance quality of learning.
  • Tracked performance and development through assessments.

Education

Bachelor of Science - Finance and Accounting

Brunel University London
Uxbridge
09.2008 - 05.2011

Skills

  • Business process improvement
  • Agile methodologies
  • Process mapping
  • User acceptance testing
  • Functional requirements
  • Requirement gathering and management
  • Complex problem resolution
  • Organised and efficient
  • Process and organisational development
  • Digital transformation
  • Cost-benefit analysis
  • Scope and project definition
  • Jira
  • Microsoft Office Suite

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden

Timeline

Business Analyst

Freelance
02.2021 - Current

Adjudicator and Mentor

The Financial Ombudsman Service
05.2013 - Current

Bachelor of Science - Finance and Accounting

Brunel University London
09.2008 - 05.2011

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Maria OgunbameruBusiness Analyst