Maria Nepomuceno
Imperial London Hotels
London,Wandsworth
2
Languages
4
years of post-secondary education
7
years of professional experience
Detail-oriented professional committed to punctuality and reliability. Strong communication and teamwork skills, with experience in customer service and housekeeping. Continuously seeks to enhance expertise while maintaining a focus on precision and efficiency.
Work history
Room Attendant
2 Years 9 Months- Maintained cleanliness of hotel rooms, contributing to positive guest experiences and ensuring high hygiene standards.
- Restocked amenities and reported maintenance issues promptly.
- Communicated effectively with the housekeeping supervisor and addressed guest needs attentively.
Customer Service at Fruits and Vegetable Section
9 Months- Ensured product quality and freshness for customer satisfaction.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
- Public Administration, Public Policy or Political Science
NVQ Level 3 - Healthcare and Clinical support studies
- Certificate of clinical Competence - level 3
NVQ Level 3 - Childhood Technical Support
GCSEs - Social Sciences and Humanities
Portuguese Secondary Education - Completed year 10
Skills
Attention to detail
Effective communication
Organised
Punctuality and reliability
Team player
Customer service skills
Adaptability
Flexibility
Problem-solving
Languages
Portuguese
Native
English
Fluent
Hobbies and Interests
I like to read, watch movies, walking, travel, listen to music ,but most of all have a great time with my daughters.
Timeline
Civil Service Course
from Public Administration, Public Policy or Political Science
2026.10 Read More
Centre for Medical Sciences & Research
NVQ Level 3 from Healthcare and Clinical support studies
2017.08 - 2017.08Read More
Room Attendant
Imperial London Hotels
2016.01 - 2018.10Read More
Customer Service at Fruits and Vegetable Section
Continente Hypermarket
2011.09 - 2012.06Read More
Professional School of Gustave Eiffel
NVQ Level 3 from Childhood Technical Support
2010.01 - 2010.01Read More
Secondary school of Padre Alberto Neto
GCSEs from Social Sciences and Humanities
2001.09 - 2005.06Read More