Maria McDermott
Palmers Green,London
Summary
I am a highly motivated First Class BA graduate in Sociology and Criminology from the University of Westminster, currently awaiting MSc results in Criminology from Birkbeck, University of London. I am a driven and motivated individual with good organisational skills and a focused attitude demonstrated by my research projects on current social issues such as the unlawful killing of Black people by the police and the mistreatment of children in the youth justice system. I am looking for a role that enables me to take the first steps into a career that is people-oriented and seeks to address the challenges society faces. This would enable me to develop the research and people skills I learnt in university, and achieve my career goal to make a change (list whatever is relevant to the job e.g. lives of young people, prisoners, children)
Overview
1
1
year of professional experience
Work history
Retail Assistant
Boots Ltd
Enfield
01.2018 - 01.2019
- Delivered excellent in-store experience to customers through an attentive and positive approach
- Continually achieved high levels of customer satisfaction by offering assistance with purchasing products and answering queries on the shop floor
- Maintained outstanding till service during peak times ensuring a reduction in queues
- Replenished stock on the shelves, maintaining a high standard of item displays
- Worked with a resilient and motivated energy to maintain efficient sales and fostered positive staff and customer relationships
Administrative Assistant
Miles Smith Limited (Specialist Risk Group)
City of London
06.2018 - 07.2018
- Assistant receptionist, carried out a range of tasks including welcoming guests, sorting and distributing mail, arranging supplies and spaces for meeting
- Claims team member- organised files and databases keeping them up-to-date and accurate
- Provided archiving, printing, photocopying scanning support to colleagues
Education
MSc - Criminology
University of Birkbeck
09/2022 - 09/2023
Bachelor of Arts - Sociology and Criminology
University of Westminster
09/2019 - 06/2022
A-Levels -
Barnet College
North London 09/2016 - 06/2018
GCSEs -
La Sainte Union Catholic Secondary School
Highgate, Camden 09/2011 - 06/2016
Skills
- Teamwork- evidenced throughout my job and work experience roles where being a team player helped me to achieve high levels of peer and customer satisfaction Collaborating with others achieved a more productive and pleasurable work environment
- Good communication skills- communicating with clarity as a retail and administrative assistant ensured continued customer satisfaction and strong colleague relationships Being an active listener, enabled me to empathise with others and ask for guidance when neede
- Adaptability- in both assistant roles I was able to adjust to changes in the working environment I willingly took on different tasks and responsibilities as required, illustrating my reliable and dependable nature
- Research and analysis- during my MSc and BA I carried out independent research projects which showcased my ability to objectively analyse and critically appraise sources, organising the findings in a coherent manner
- Time-management- always punctual and completed given tasks within a set time frame
Accomplishments
- Assisted staff with preparation for activities e.g. leading indoor dance and yoga activities, setting up outdoor play
- Monitored and interacted with children during activities
- Supported the classroom teacher in preparing curriculum activities for a class of 30 children
- Instructed small groups of children in basic concepts e.g. the alphabet, creative skills and listening to them read
- Supervised indoor and outdoor play
Assistant, Bright Stars Pre-School- 06/2017 to 06/2017
Teaching Assistant, St.Monicas RC Primary School- 06/2016 to 06/2016
Timeline
Administrative Assistant
Miles Smith Limited (Specialist Risk Group)
06.2018 - 07.2018
Retail Assistant
Boots Ltd
01.2018 - 01.2019
MSc - Criminology
University of Birkbeck
09/2022 - 09/2023
Bachelor of Arts - Sociology and Criminology
University of Westminster
09/2019 - 06/2022
A-Levels -
Barnet College
09/2016 - 06/2018
GCSEs -
La Sainte Union Catholic Secondary School
09/2011 - 06/2016
References
- References available upon request
References
- References available upon request
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