Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic
Maria Kavanagh

Maria Kavanagh

Swindon,Wiltshire

Summary

Goal-oriented manager with distinguished experience in Welfare to Work, Learning and Development and Recruitment industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. A confident, enthusiastic, self-motivated person with a natural ability to adapt in ever changing environments using initiative and passion, to drive the business forward . Experienced in leading a team to meet and exceed targets by creating a one team culture, leading by example everyday.

Overview

9
9
years of professional experience

Work history

Employer Relationship Team Manager

Seetec Pluss
South West
10.2020 - Current


  • Leading a team of 8 Employer Account Executives across The South West who are tasked with building and implementing our Engagement strategy to support participants back into work.
  • Monitored Southwest team development & performance, setting performance objectives and providing constructive feedback for continued growth, Supporting them to meet and exceed KPI's and contractual targets, and deliver high level of service to our operational teams and partners, on an outcome based paid contract
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.
  • Developed and implemented strategic company objectives, measuring progress against KPIs to ensure return on investment.
  • Identifying and carrying out networking opportunities with targeted markets to ensure business growth and opportunities to meet contractual targets and business growth plans
  • Monitoring, and managing data on performance via multi communication platforms.
  • Networking and relationship building/management with external Stakeholders including DWP, Partners and Businesses.
  • Building and Managing National accounts, including liaising with partners across the UK to fulfil requirements outside the Southwest.
  • Chaired strategic planning meetings, engaged stakeholders and managed internal and external relationships to support plan delivery.
  • Supported new business initiatives and projects and contributed to review meetings and change processes.
  • Prepared and presented reports, strategies and recommendations for consideration by senior management.
  • Supported business development activities and onboarded new National and Regional clients to grow revenues.
  • Utilised knowledge and research methods to benchmark planning activities and drive best practice results.
  • Designed and implemented flexible solutions to aid business efficiency and drive process improvements.

Business Development Manager

Hudson
01.2018 - 01.2020

Duties as below: (Pursuit)

Employment Engagement Manager

Green Labyrinth
01.2016 - 01.2018

Duties as Below: (Pursuit)

Employee Engagement Manager

Pursuit Training
Soutwest
01.2016 - 01.2018
  • Managing sales team, understanding Individuals key motivational factors and aligning these with the business needs
  • Inducting and training new staff members into the business and supporting with continued development plans
  • Performance monitoring and reporting on a range of contracts
  • Identifying Market trends and generating new business opportunities.
  • Account management for a variety of sectors
  • Supporting accounts with understanding and the implementation of Government funding, including Levy/non levy, EsiF and AEB funding.
  • Proactively identified employees in need of further support and social prescribing.
  • Profiling and monitoring against contractual targets and budgets.
  • Assisting and implementing the role out of new contracts and programs.
  • Managing and attending networking events. Analysing a wide range of businesses to identify skill gaps recommending solutions.
  • Identifying, building, and maintaining new and existing B2B, B2C and partner relationships
  • Producing weekly and Monthly reports.

Solutions Consultant

Links
01.2014 - 01.2015
  • Work with local employers, developing an attractive and compelling employer offer that provides as many work focused opportunities as possible for Job Seekers with Health Conditions
  • Supporting Employers in hiring a diverse work force where employees are brought together to create a culture of inclusiveness
  • Develop new opportunities, following leads and maintaining employer relationships
  • Manage key accounts to develop new opportunities and maximise the volume of employee opportunities
  • Identify and respond to employer's training and development needs, ensuring the design and delivery of our pre and post-employment programs provide value and are an attractive proposition for organisations in the local labour market
  • Maintain CRM and vacancy data to a defined quality standard, to enable operations timely access to key employer related data
  • Develop relationships and networks with key stakeholders including employers, jobcentre teams and provisions and funding providers to ensure smooth operation of all processes
  • Experience of team working in a target driven sales environment, including account management
  • Profiling and monitoring against contractual targets and budgets
  • Assisting and implementing the role out of new contracts and programs
  • Managing and attending networking events
  • Analysing a wide range of businesses to identify skill gaps recommending solutions
  • Identifying, building, and maintaining new and existing B2B, B2C and partner relationships
  • Producing weekly and Monthly reports.

Education

Diploma - Business Administration, Management Level 3

City and Guilds

Diploma of Higher Education - PTTLS

Swindon College
Swindon

Diploma of Higher Education - Management Level 3

ILM

Certificate of Higher Education - BASE - British Association Supported Employment

Gloucestershire College
Gloucester

Diploma of Higher Education - Individualised Education Plan - Level 3

Seetec Training

Diploma of Higher Education - Math & English Level 2

City and Guilds

Skills

Management and Leadership

Leading, coaching and managing team performance, to meet and exceed KPI’s and contractual targets, and deliver high level of service to operational teams and partners, on an outcome based paid contract

Networking

Identifying and carrying out networking opportunities with targeted markets to ensure business growth and opportunities to meet contractual targets and business growth plans

Relationship Management

Extensive experience of B2B, partnership, key stakeholder and client relationship management, regional & national

Recruitment

Supporting a large variety of Employers/Sectors with 360-degree recruitment process, gaining an understanding of their business requirements, and supporting them in the hiring a diverse workforce to support their business Providing ongoing supporting with meeting their CSR’s and DC commitments

Additional Information

References on request

Timeline

Employer Relationship Team Manager

Seetec Pluss
10.2020 - Current

Business Development Manager

Hudson
01.2018 - 01.2020

Employment Engagement Manager

Green Labyrinth
01.2016 - 01.2018

Employee Engagement Manager

Pursuit Training
01.2016 - 01.2018

Solutions Consultant

Links
01.2014 - 01.2015

Diploma - Business Administration, Management Level 3

City and Guilds

Diploma of Higher Education - PTTLS

Swindon College

Diploma of Higher Education - Management Level 3

ILM

Certificate of Higher Education - BASE - British Association Supported Employment

Gloucestershire College

Diploma of Higher Education - Individualised Education Plan - Level 3

Seetec Training

Diploma of Higher Education - Math & English Level 2

City and Guilds
Maria Kavanagh