Maria Fodor
Minster,Kent
Summary
Throughout my education I have demonstrated high levels of motivation, work ethic and teamwork. I wish to utilise these skills to work with customers and satisfy their needs. I am an really outgoing and confident person and love to be part of the community. In my spare time I used to volunteer at the Watford Local Hospital and also done mentoring in my old secondary school with the younger years.
Overview
2
2
years of professional experience
Work history
Retail Asssistant
- Undertook two weeks of work experience with a local store over the summer
- I have developed skills in customer service, teamwork and time managment
- I was responsible for handling deliveries and assisting customers.
Restaurant Floor Manager
Puttshack
Watford, Hertfordshire
01.2023 - 06.2023
- Created pleasant atmosphere for guests with warm greetings and prompt resolution of any service issues.
- Maintained food hygiene and alcohol service compliance through regular training and spot checks.
- Encouraged feedback from restaurant customers, using insights to implement positive process changes.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Achieved financial goals through rigorous restaurant budgeting and forecasting.
- Maintained safe working and guest environments, reducing injury and incident risks.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
Restaurant Waitress
Wagamama
Watford, Hertfordshire
10.2021 - 06.2022
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
- Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue.
- Welcomed guests with warmth and enthusiasm, recommending beverage and snack choices based on customer preferences.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
Education
Graduated -
Westfield Academy
WatfordA-Levels -
Sixth Form, Westfield Academy
Skills
- Teamwork
- Responsible
- Adaptable
- Efficient under pressure
- Reliable
- Self-motivated
- Outgoing and Enthusiastic
- Time Management
Timeline
Restaurant Floor Manager
Puttshack
01.2023 - 06.2023
Restaurant Waitress
Wagamama
10.2021 - 06.2022
Retail Asssistant
Graduated -
Westfield Academy
A-Levels -
Sixth Form, Westfield Academy
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