Maria Ellul
Telford,Shropshire
Summary
Working in the care environment for most of my life I feel my skills can translate over to many jobs. I am very honest and hard working and have always had an excellent work ethic. I am approachable and personable and I always go above and beyond with any task given to me. I follow instruction well and have always been a team player. I am flexible with working shifts and will always help where I can with covering shifts when needed.
If given the chance I know I would become a valued member of staff.
Overview
35
35
years of professional experience
7
7
years of post-secondary education
Work history
Senior Care Assistant
Birkdale Residential Home
Telford, Shropshire
07.2021 - 08.2022
- Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Administered medications in line with care plans and nursing team guidance.
- Supported numerous individuals in maximising physical, intellectual, emotional and social capabilities through individualised care plans.
- Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
- Provided holistic care through support across leisure pursuits and creative activities.
- Encouraged participation in social activities, promoting positive socialisation and community inclusion.
- Maintained secure patient environments, enforcing safe systems and practices in line with safeguarding requirements.
- Completed care plan documentation to chart progress and improve resident health outcomes.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Performed household tasks such as cleaning, vacuuming and cooking.
- Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Maintained confidentiality and compliance standards for optimised patient care.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
Domiciliary Care Assistant
Brockton Care
Telford, Shropshire
09.2019 - 07.2021
- Completed shopping whilst responsibly managing budget.
- Guaranteed continuity of service by maintaining individual service user records in [Software].
- Delivered toileting support for clients with mobility issues.
- Improved social health by promoting participation in hobbies and social interests.
- Cared for wounds and pressure sores to prevent infection.
- Laundered and repaired client clothing and linen.
- Implemented rehabilitation programmes and Aids to Daily Living.
- Accompanied clients to medical or dental appointments, grocery and errands.
- Performed daily care duties that enabled [Number]+ service users to achieve maximum independence.
- Minimised health risks by performing routine medical tests, including blood pressure and pulse.
- Improved eating and drinking habits, preparing [Number] nutrient-rich scheduled meals daily.
- Prevented accidents and falls by ensuring cleanliness and tidiness of service user homes.
- Submitted reports to manager regarding client condition updates.
- Operated hoists to move clients in and out of bed.
- Guaranteed user safety by monitoring wellbeing and promptly reporting concerns.
- Optimised user outcomes by ensuring care delivery was in line with care plans and individual wishes.
- Fed clients with severe limitations and assisted more mobile clients with self-feeding.
- Read aloud to clients, offering mental stimulation and social companionship.
- Helped individuals manage daily activities of living due to age, illness or injury, or chronic condition.
- Involved clients in decision-making to promote independence.
- Assisted clients with adapting to life changes due to bodily or brain injuries.
- Provided tailored support to family members through particularly difficult periods.
- Kept detailed records of care activities, condition changes and treatment responses.
- Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
- Answered questions from clients, family members, and other carers.
- Partnered with supervisors and social services team to help coordinate quality care.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Helped clients to carry out instructions recommended by health professionals.
- Planned client meal plans, shopped for ingredients and cooked meals.
- Nurtured trusted rapport with clients, family members, and healthcare professionals.
- Followed client treatment plans for exercises, medications and wound care.
Care Assistant
Paradigm Care
Telford, Shropshire
10.2018 - 11.2019
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Minimised care continuity issues by keeping thorough, accurate records.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Maintained confidentiality and compliance standards for optimised patient care.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Monitored client health conditions and reported immediate issues to manager.
- Submitted reports to manager regarding status of client.
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Provided attentive first-hand care, comfort and safety to patients.
- Assisted with rehabilitative care following treatment plans established by health professionals.
- Kept patient environments clean and neat following optimum hygiene standards.
- Maximised patient comfort by accurately assessing pain levels and administering pain-relieving medication.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Assisted with medicine and stock counting, ordering and replenishing.
- Positioned, lifted and transported patients with limited mobility.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Updated families regularly on patient progress and treatment plan changes.
Dish Washer
Georges Fish &Chip Shop.
Walsall, West Midlands
04.2016 - 10.2018
- Assisted kitchen staff during peak times, performing various tasks to support current service demands.
- Performed high-quality dishwashing services in busy kitchen environments, serving up to 60 guests daily.
- Maintained dishwashing equipment to high standards, enabling thorough, proper crockery cleaning.
- Established effective cleaning routines, resulting in critical time savings.
- Reported faults or damaged equipment for resolution.
- Covered flexible shifts to meet overall team goals.
- Cleaned walls and extractor fans to achieve pristine food preparation areas.
- Cut, peeled and sliced ingredients to help chef prepare meals.
- Examined freezers, refrigerators and appliances to gauge functionality.
- Practised proper and safe use of chemicals in workplace to comply with Safety Data Sheet information.
- Swept and mopped kitchen during and after shifts to maintain cleanliness.
- Emptied garbage cans and disposed trash to eliminate waste.
- Washed pots, pans and plates before and after use.
- Maintained clean and safe environment to adhere to sanitation and safety guidelines.
Health Care Assistant
Walsall Manor Hospital
Walsall, West Midlands
05.2002 - 09.2004
- Administered blood tests and blood pressure checks.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Safely escorted patients during medical appointments and hospital visits.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Thoroughly sterilised and sanitised clinical and mobility equipment.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Worked closely with nurses to maintain high levels of communication.
- Prepared healthy meals and delivered feeding support.
- Delivered high-quality, dedicated care to clients with disability, consistently achieving individual care plan objectives.
- Improved service users' daily lives through compassionate conversation, empathetic care and community socialisation.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
- Supported clinical staff to complete health assessments.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Minimised care continuity issues by keeping thorough, accurate records.
- Maintained confidentiality and compliance standards for optimised patient care.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Monitored client health conditions and reported immediate issues to manager.
Medical Receptionist
Pinfold Health Centre
Bloxwich, Walsall
08.2000 - 05.2002
- Updated patient records for continued compliance with policies.
- Produced high-volume repeat prescriptions.
- Operated switchboard to facilitate prompt call handling.
- Set up new patients within target timeframes.
- Scheduled patient appointments using the computer booking system.
- Maintained timely check-in services, noting patient arrivals for efficient appointment running.
- Welcomed patients with kindness to enhance checking in processes.
- Organised and assessed urgency of home visit requests.
- Protected patient rights through continued discretion and confidentiality.
- Completed start and end of day procedures for busy GP practice.
- Managed digital and manual filing systems.
- Responded calmly and compassionately in emergency situations.
- Communicated results to patients following instructions from medical professionals.
- Kept reception and waiting areas neat and clean to make patients feel welcome and comfortable.
- Collected and provided patient information to relevant medical professionals.
- Processed billing and payments using medical software.
Elderly Care Home Supervisor
Blackwood House Residential Home
Camborne, Cornwall
02.1998 - 04.2000
- Registered patients and filed documents to safeguard records.
- Focused all operations on maintaining clean, safe and compliant provision by aiming to exceed expected standards.
- Documented case management activities to maintain active records.
- Recommended alternative treatment plans to improve service requests.
- Developed and updated personalised care plans suitable for patient needs.
- Worked with staff to promote company vision and ethos internally and within wider community.
- Collaborated with families, friends and social support groups of patients to develop treatment plans.
- Interacted with healthcare providers to manage patient treatments.
- Connected patients with social services programs, transportation assistance and translation services.
- Managed schedule of staff to establish round the clock working shifts.
- Maintained tidy environment to promote cleanliness , hygiene and quality standards.
- Oversaw staff recruitment, training and development to determine residents remain in consistently safe hands.
- Implemented strategic decisions for future and growth of care services.
- Maintained hygienic living environments through regular cleaning.
- Safely transported and accompanied clients to appointments and activities.
- Maintained client dignity and respect throughout dressing, showering and toileting.
- Managed and updated client records, ensuring accuracy for dependable health and wellbeing monitoring.
- Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.
- Created positive relationships with clients through practical support and companionship, improving overall quality of life.
- Aided clients with bedtime routines, washing and dressing.
- Ensured clients were correctly taking prescribed medications, maintaining optimal health.
- Assisted clients with daily household tasks including cleaning, laundry and food preparation.
- Assisted clients with daily household cleaning, laundry and food preparation.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Maintained confidentiality and compliance standards for optimised patient care.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Minimised care continuity issues by keeping thorough, accurate records.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Monitored client health conditions and reported immediate issues to manager.
- Submitted reports to manager regarding status of client.
- Organised activities and exercises to promote physical and mental well-being.
- Accompanied client to medical or dental appointments, grocery and errands.
Care Assistant
Fairholme Nursing Home
Camborne, Cornwall
10.1990 - 02.1998
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Minimised care continuity issues by keeping thorough, accurate records.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Maintained confidentiality and compliance standards for optimised patient care.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Accompanied client to medical or dental appointments, grocery and errands.
- Organised activities and exercises to promote physical and mental well-being.
- Monitored client health conditions and reported immediate issues to manager.
- Submitted reports to manager regarding status of client.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Provided attentive first-hand care, comfort and safety to patients.
- Massaged patient tissue and delivered other non-pharmacological pain relief.
- Assisted with rehabilitative care following treatment plans established by health professionals.
- Kept patient environments clean and neat following optimum hygiene standards.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Positioned, lifted and transported patients with limited mobility.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Updated families regularly on patient progress and treatment plan changes.
Care Assistant
Cathedral View Nursing Home.
Truro, Cornwall
09.1988 - 10.1990
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Minimised care continuity issues by keeping thorough, accurate records.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Maintained confidentiality and compliance standards for optimised patient care.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Accompanied client to medical or dental appointments, grocery and errands.
- Organised activities and exercises to promote physical and mental well-being.
- Monitored client health conditions and reported immediate issues to manager.
- Submitted reports to manager regarding status of client.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Provided attentive first-hand care, comfort and safety to patients.
- Assisted with rehabilitative care following treatment plans established by health professionals.
- Kept patient environments clean and neat following optimum hygiene standards.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Positioned, lifted and transported patients with limited mobility.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Updated families regularly on patient progress and treatment plan changes.
Care Assistant
Mountford House Residential Home.
Truro, Cornwall
06.1987 - 09.1988
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained optimal safety standards throughout client home and care environments, prioritising risk-reduction, health and hygiene.
- Delivered high-quality care to clients with disabilities, achieving care plan objectives.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs.
- Minimised care continuity issues by keeping thorough, accurate records.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Maintained confidentiality and compliance standards for optimised patient care.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Accompanied client to medical or dental appointments, grocery and errands.
- Organised activities and exercises to promote physical and mental well-being.
- Monitored client health conditions and reported immediate issues to manager.
- Submitted reports to manager regarding status of client.
- Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Provided high-quality person-centred support and received consistently positive patient feedback.
- Provided attentive first-hand care, comfort and safety to patients.
- Assisted with rehabilitative care following treatment plans established by health professionals.
- Kept patient environments clean and neat following optimum hygiene standards.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Positioned, lifted and transported patients with limited mobility.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Updated families regularly on patient progress and treatment plan changes.
Education
Certificate of Higher Education - Moving & Handling.
Salop Teaching Partnership
Shrewsbury, Shropshire 10.2021 - 10.2021
NVQ Level 2 - Health & Social Care
City & Guilds
Camborne, Cornwall 03.1995 - 03.1997
GCSEs - School Exams.
Penair School
Truro 09.1982 - 05.1987
Skills
Excellent work ethics
Approachable and personable
Punctual
Flexible with shift patterns
Team player and can work on my own initiative
Honest and reliable
Excellent organisation skills
Quick learner
Motivated
Puzzle solver
Responsible
Languages
English
Fluent
Timeline
Certificate of Higher Education - Moving & Handling.
Salop Teaching Partnership
10.2021 - 10.2021
Senior Care Assistant
Birkdale Residential Home
07.2021 - 08.2022
Domiciliary Care Assistant
Brockton Care
09.2019 - 07.2021
Care Assistant
Paradigm Care
10.2018 - 11.2019
Dish Washer
Georges Fish &Chip Shop.
04.2016 - 10.2018
Health Care Assistant
Walsall Manor Hospital
05.2002 - 09.2004
Medical Receptionist
Pinfold Health Centre
08.2000 - 05.2002
Elderly Care Home Supervisor
Blackwood House Residential Home
02.1998 - 04.2000
NVQ Level 2 - Health & Social Care
City & Guilds
03.1995 - 03.1997
Care Assistant
Fairholme Nursing Home
10.1990 - 02.1998
Care Assistant
Cathedral View Nursing Home.
09.1988 - 10.1990
Care Assistant
Mountford House Residential Home.
06.1987 - 09.1988
GCSEs - School Exams.
Penair School
09.1982 - 05.1987
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