Maria Burgess
Peterborough
Summary
Driven and resourceful Executive Assistant with 6 years of experience supporting high-achieving Executives' professional and personal needs. Determined and proactive works with urgency to anticipate needs of senior-level Executives. Thrives in fast paced, dynamic environments and employs professionalism and superior communication skills to meet Executive and organisation needs. Well-organised and precise with excellent multitasking skills and sound judgement.
Overview
26
26
years of professional experience
11
11
years of post-secondary education
Work History
Executive Assistant to Chief Finance Officer
North West Anglia NHS Foundation Trust
Peterborough, Cambridgeshire
01.2023 - Current
- First point of contact for Chief Finance Officer.
- Excellent regular communication with Chief Finance Officer keeping them informed of any upcoming commitments and responsibilities.
- Robust diary management of the Chief Finance Officer, balancing competing pressures and priorities and anticipating/planning future activity.
- Manage internal and external correspondence either electronically or paper acknowledging letters/emails using MS Word or Outlook .
- Support Chief Finance Officer and wider finance team in raising purchase orders via SBS system, coding of invoices, review and approve expenses/timesheets.
- Provide senior administration support to sub Board Committee meetings and other relevant Trust meetings which include planning of meetings, agenda setting with Chair, collating and distributing relevant papers within a timely manner, attending meetings to take and produce high level minutes/action trackers.
- Deal with complex enquiries, whilst prioritising workload.
- Support Chief Finance Officer with any projects that may arise, ensuring deadlines are met.
- Effectively communicate with internal and external people at all levels.
- Support Chief Finance Officer ensuring management and personal responsibilities including appraisals, sickness absence, mandatory training and annual leave requests are effectively fulfilled.
- Booking of travel, accommodation as and when required.
- Maintain and house keep electronic filing systems which include personal files, letters, meeting papers etc.
Executive Assistant to Chief Operating Officer
North West Anglia NHS Foundation Trust
Peterborough , Cambridgeshire
03.2018 - 12.2022
- First point of contact for Chief Operating Officer and operational Senior Leaders.
- Excellent regular communication with Chief Operating Officer keeping them informed of any upcoming commitments and responsibilities.
- Robust diary management on behalf of Chief Operating Officer, balancing competing pressures and priorities and anticipating/planning future activity.
- Managed internal and external correspondence either electronically or paper acknowledging letters/emails using Microsoft Word/PowerPoint.
- Supported Chief Operating Officer with recruitment process which included uploading vacancies onto TRAC in-house system to detail advert, job description, personal specification, short listed vacancy, set up interviews with appropriate venues and panel members, ensured interview packs were compiled and provided to panel members in a timely manner.
- Attended meetings at short notice to action track, prioritised workload to accommodate this.
- Provided senior administration support to sub Board Committee meetings and other relevant Trust meetings which included planning of meetings, agenda setting with the Chair, collating and distributing relevant papers within a timely manner, attending meetings to take and produce high level minutes/action trackers.
- Dealt with complex enquiries, whilst again, prioritising workload.
- Supported Chief Operating Officer with any projects that may arise and ensured deadlines were met.
- Excellent communication dealing with internal and external people at all levels, either face to face, via telephone or emails.
- Supported Chief Operating Officer to ensure personal and management responsibilities including appraisals, sickness absence, mandatory training and annual leave requests were effectively fulfilled.
- Booked train travel and accommodation as and when required.
- Maintained and house kept electronic filing systems which included personal files, letters, meeting papers.
Personal Assistant to General Manager
North West Anglia NHS Foundation Trust
Peterborough, Cambridgeshire
08.2008 - 02.2018
- First point of contact for General Manager .
- Maintained detailed, thorough diary management of General Manager to ensure smooth-running of events alongside a busy day-to-day working.
- Transcribed correspondence and documents onto correct formats using Microsoft packages such as Word, PowerPoint.
- Managed internal and external correspondence received either electronically or paper acknowledging via letter or email using Microsoft Word or Outlook.
- Provided senior administration support to the Divisional Leadership meetings which included planning of meetings with venues, compiling agendas, collating and distributing relevant papers within a timely manner, attending meetings to take and produce minutes/action trackers.
- Support General Manager ensuring they effectively fulfil their personal/management responsibilities including yearly appraisals, sickness absence, mandatory training and annual leave requests.
- Helped to prepare reports and presentations ensuring they are formatted correctly using Microsoft Word, Excel and PowerPoint.
- Managed a small team of 2 which included responsibilities of conducting yearly appraisal, sickness absence, mandatory training and annual leave.
- Booking of travel as and when required.
- Maintain and update excel documents which detailed annual leave, study leave days and study leave money allowance for Consultants.
- Maintain and house keep paper filing systems which include personal files, letters, meeting papers.
Secretary
North West Anglia Foundation Trust
Peterborough, Cambridgeshire
01.2005 - 08.2008
- Provided administration support to the Administration Manager.
- Answered the telephone dealing with queries effectively.
- Organised meeting rooms and ensured there was audio and visual equipment available along with refreshments.
- Prepared and circulated agendas, minutes and supporting documents for meetings.
- Maintained an accurate electronic diary for the Assistant General Manager.
- Typed various correspondence using Microsoft Word or Outlook.
- Compiling presentations using PowerPoint ensuring these are formatted correctly.
Sales Administrator
Dekkertoys
Peterborough, Cambridgeshire
01.2004 - 12.2004
- Communicated with potential and existing customers over telephone and via webchat.
- Collaborated with different departments to maintain positive rapport and smooth workflow.
- Processed customer payments and set up direct debits for long-term service contracts.
- Inputting of data onto in-house system.
National Collections Adviser
Pearl Assurance
Peterborough, Cambridgeshire
10.1999 - 12.2003
- Supported Field Staff Manager in managing their diary ensuring their day was organised and run smoothly.
- Arranged travel and accommodation for Field Staff Manager as and when required.
- Be the first port of call for the field staff ensuring any queries are actioned and dealt with in a timely manner.
Clerical Officer
Paston Health Centre
Peterborough , Cambridgeshire
06.1998 - 10.1999
- Provided support to the Health Centre's administration and General Practitioner team.
- Answered the telephone dealing with queries from patients and other health organisations.
- Maintained and updated a paper filing system.
- Typed letters via audio or copy typing
- Photocopied medical records
- Prepared prescriptions ready for sign off.
Education
NVQ Level 3 - Business and Administration
North West Anglia Foundation Trust
PeterboroughNVQ Level 2 - RSA Business and Administration
Peterborough Regional College
Peterborough 09.1998 - 07.1999
NVQ Level 2 - Hospitality and Catering
Peterborough Regional College
Peterborough 09.1996 - 07.1998
GCSEs - GSCE
Orton Longueville School
Peterborough 09.1990 - 07.1999
Skills
- Exceptional communicator
- Works well under pressure
- Experienced in using Microsoft Outlook, Word, Excel and PowerPoint
- Organised and efficient
- Great at attention to detail
- Friendly and approachable
- Positive
- Problem solver
Timeline
Executive Assistant to Chief Finance Officer
North West Anglia NHS Foundation Trust
01.2023 - Current
Executive Assistant to Chief Operating Officer
North West Anglia NHS Foundation Trust
03.2018 - 12.2022
Personal Assistant to General Manager
North West Anglia NHS Foundation Trust
08.2008 - 02.2018
Secretary
North West Anglia Foundation Trust
01.2005 - 08.2008
Sales Administrator
Dekkertoys
01.2004 - 12.2004
National Collections Adviser
Pearl Assurance
10.1999 - 12.2003
NVQ Level 2 - RSA Business and Administration
Peterborough Regional College
09.1998 - 07.1999
Clerical Officer
Paston Health Centre
06.1998 - 10.1999
NVQ Level 2 - Hospitality and Catering
Peterborough Regional College
09.1996 - 07.1998
GCSEs - GSCE
Orton Longueville School
09.1990 - 07.1999
NVQ Level 3 - Business and Administration
North West Anglia Foundation Trust
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