Maria Brown
Summary
Reliable, practical person, who enjoys and has experience of working in a close team. Can communicate on all levels and has good listening skills, a good sense of humour and common-sense. Possesses flexibility and adaptability when following instructions however can work on own initiative when required. Familiar with all aspects of office and administration duties.
Overview
31
31
years of professional experience
Work history
Sales advisor
Pets Corner
Cardiff, Cardiff
2025.02 - Current
- Maintained clean, organised retail environment to enhance shopping experience.
- Boosted brand reputation with demonstration of product knowledge.
- Monitored and refreshed displays to attract customers.
- Delivered excellent customer service by addressing and resolving queries.
- Suggested suitable products to customers for enhanced shopping experience.
- Attended training sessions regularly to keep abreast with latest sales techniques.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Provided customers with price information and handled financial transactions.
Teaching Assistant
Radyr Primary School
Cardiff
2010.01 - 2024.11
- Working alongside the Class Teacher to deliver engaging, informative classroom activities which support the national curriculum
- Maintain accurate classroom records
- Implement individual support plans and interventions for students who need extra support
Teaching Assistant
Lanilltud Faerdref Primary School
Rhondda Cynon Taf
2008.01 - 2010.01
Training Teaching Assistant
Tri Solutions
Cardiff
2007.01 - 2008.01
- Company Overview: (School placement)
- (School placement)
- NVQ level 2
Full Time Mother
Cardiff
2002.01 - 2007.01
Office Assistant
Michael Graham Young Estate Agents
Cardiff
2003.01 - 2004.01
- Reception / Office duties including Greeting Clients, taking telephone messages, photo-copying, and faxing
- Organise Diary for viewings and valuations
Head Receptionist
Brobeck Hale and Dore Solicitors
Oxford
2001.01 - 2002.01
- Worked as part of small reception team, leasing with office teams
- Meeting and greeting clients
- Manage conference suite diary
- Manage conference suites, including setting up IT and video conferencing equipment, and organising refreshments, (in house or outside caterers)
University of Oxford Telecom Department
Office Angels
Oxford
2001.08 - 2001.11
- Company Overview: (Temping)
- Maintaining Telephone Switchboard
- Answering queries regarding the University
- (Temping)
Head Receptionist
Morgan Cole Solicitors
Oxford
1996.01 - 2001.01
- Work as part of small reception Team
- Direct incoming calls to correct department
- Take messages when required
- Manage conference suites, including diary, refreshments and equipment required
- Arrange couriers for important correspondence
- Office duties including photo-copying and faxing
Medical receptionist
Summertown Health Centre
Oxford
1994.01 - 1996.01
- Company Overview: (Doctors Surgery)
- Screening enquiries for doctors and medical staff
- Managing appointments
- Dealing with patient requests
- Office duties including filling notes, and leasing with couriers and delivery companies
- (Doctors Surgery)
Education
NVQ level 2 - Teaching Assistant
Tri - Solutions
OCR Level 1 - Certificate for IT Users (New CLAIT)
Morgan Cole
CSEs - English Language, Grade B1, 8 Subjects including English and Maths
Matthew Arnold School
OxfordCACHE Level 3 - Supporting Teaching and Learning in Schools
Tri - Solutions
Skills
- Data recording
- Compassionate care
- Customer relationship management
Affiliations
- Board Gaming
- Crafting - Sewing, Cooking, Jewelry Making
References
References available upon request.
Timeline
Sales advisor
Pets Corner
2025.02 - Current
Teaching Assistant
Radyr Primary School
2010.01 - 2024.11
Teaching Assistant
Lanilltud Faerdref Primary School
2008.01 - 2010.01
Training Teaching Assistant
Tri Solutions
2007.01 - 2008.01
Office Assistant
Michael Graham Young Estate Agents
2003.01 - 2004.01
Full Time Mother
2002.01 - 2007.01
University of Oxford Telecom Department
Office Angels
2001.08 - 2001.11
Head Receptionist
Brobeck Hale and Dore Solicitors
2001.01 - 2002.01
Head Receptionist
Morgan Cole Solicitors
1996.01 - 2001.01
Medical receptionist
Summertown Health Centre
1994.01 - 1996.01
NVQ level 2 - Teaching Assistant
Tri - Solutions
OCR Level 1 - Certificate for IT Users (New CLAIT)
Morgan Cole
CSEs - English Language, Grade B1, 8 Subjects including English and Maths
Matthew Arnold School
CACHE Level 3 - Supporting Teaching and Learning in Schools
Tri - Solutions