Maria Brown
Summary
Reliable, practical person, who enjoys and has experience of working in a close team. Can communicate on all levels and has good listening skills, a good sense of humour and common-sense. Possesses flexibility and adaptability when following instructions however can work on own initiative when required. Familiar with all aspects of office and administration duties.
Overview
31
31
years of professional experience
Work history
Sales advisor
Pets Corner
Cardiff, Cardiff
02.2025 - Current
- Maintained clean, organised retail environment to enhance shopping experience.
- Boosted brand reputation with demonstration of product knowledge.
- Monitored and refreshed displays to attract customers.
- Delivered excellent customer service by addressing and resolving queries.
- Suggested suitable products to customers for enhanced shopping experience.
- Attended training sessions regularly to keep abreast with latest sales techniques.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Provided customers with price information and handled financial transactions.
Teaching Assistant
Radyr Primary School
Cardiff
01.2010 - 11.2024
- Working alongside the Class Teacher to deliver engaging, informative classroom activities which support the national curriculum
- Maintain accurate classroom records
- Implement individual support plans and interventions for students who need extra support
Teaching Assistant
Lanilltud Faerdref Primary School
Rhondda Cynon Taf
01.2008 - 01.2010
Training Teaching Assistant
Tri Solutions
Cardiff
01.2007 - 01.2008
- Company Overview: (School placement)
- (School placement)
- NVQ level 2
Full Time Mother
Cardiff
01.2002 - 01.2007
Office Assistant
Michael Graham Young Estate Agents
Cardiff
01.2003 - 01.2004
- Reception / Office duties including Greeting Clients, taking telephone messages, photo-copying, and faxing
- Organise Diary for viewings and valuations
Head Receptionist
Brobeck Hale and Dore Solicitors
Oxford
01.2001 - 01.2002
- Worked as part of small reception team, leasing with office teams
- Meeting and greeting clients
- Manage conference suite diary
- Manage conference suites, including setting up IT and video conferencing equipment, and organising refreshments, (in house or outside caterers)
University of Oxford Telecom Department
Office Angels
Oxford
08.2001 - 11.2001
- Company Overview: (Temping)
- Maintaining Telephone Switchboard
- Answering queries regarding the University
- (Temping)
Head Receptionist
Morgan Cole Solicitors
Oxford
01.1996 - 01.2001
- Work as part of small reception Team
- Direct incoming calls to correct department
- Take messages when required
- Manage conference suites, including diary, refreshments and equipment required
- Arrange couriers for important correspondence
- Office duties including photo-copying and faxing
Medical receptionist
Summertown Health Centre
Oxford
01.1994 - 01.1996
- Company Overview: (Doctors Surgery)
- Screening enquiries for doctors and medical staff
- Managing appointments
- Dealing with patient requests
- Office duties including filling notes, and leasing with couriers and delivery companies
- (Doctors Surgery)
Education
NVQ level 2 - Teaching Assistant
Tri - Solutions
OCR Level 1 - Certificate for IT Users (New CLAIT)
Morgan Cole
CSEs - English Language, Grade B1, 8 Subjects including English and Maths
Matthew Arnold School
OxfordCACHE Level 3 - Supporting Teaching and Learning in Schools
Tri - Solutions
Skills
- Data recording
- Compassionate care
- Customer relationship management
Affiliations
- Board Gaming
- Crafting - Sewing, Cooking, Jewelry Making
References
References available upon request.
Timeline
Sales advisor
Pets Corner
02.2025 - Current
Teaching Assistant
Radyr Primary School
01.2010 - 11.2024
Teaching Assistant
Lanilltud Faerdref Primary School
01.2008 - 01.2010
Training Teaching Assistant
Tri Solutions
01.2007 - 01.2008
Office Assistant
Michael Graham Young Estate Agents
01.2003 - 01.2004
Full Time Mother
01.2002 - 01.2007
University of Oxford Telecom Department
Office Angels
08.2001 - 11.2001
Head Receptionist
Brobeck Hale and Dore Solicitors
01.2001 - 01.2002
Head Receptionist
Morgan Cole Solicitors
01.1996 - 01.2001
Medical receptionist
Summertown Health Centre
01.1994 - 01.1996
NVQ level 2 - Teaching Assistant
Tri - Solutions
OCR Level 1 - Certificate for IT Users (New CLAIT)
Morgan Cole
CSEs - English Language, Grade B1, 8 Subjects including English and Maths
Matthew Arnold School
CACHE Level 3 - Supporting Teaching and Learning in Schools
Tri - Solutions
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