

Results-driven professional specialising in process improvement and key performance indicator management. Expertise in team development and talent management, optimising workforce performance. Experienced in data tracking and client database management, focusing on continuous improvement and quality control. Proven skills in stock management and warehouse operations, utilising IT to enhance efficiency and achieve organisational objectives.
23/10/2023 Understanding Operations Management, The Open University
27/01/2023 - 06/03/2023 Customer Service Course, Skills Training UK
04/04/2023 - 05/07/2023 Maths Level 2, Skills Training UK
04/09/2018- 18/12/2022 Certificate ESOL Entry 1 - Level 2, Northampton College
25/07/2015-26/07/2015 'Effective Time Management', ODIMM
18/07/2015-19/07/2015 'Labour Legislation and Human Resources Management', ODIMM
22/12/2014-23/12/2014 'Marketing', ODIMM, Republic of Moldova