Summary
Overview
Work history
Education
Skills
Timeline
OperationsManager
MARIA ALEXANDRA COZMA MOCANU

MARIA ALEXANDRA COZMA MOCANU

Nuneaton,United Kingdom

Summary

Talented manager with expert team leadership, planning and organisational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Motivated Manager with excellent business acumen and broad experience across finance and operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills. Driven management professional offering over 12 years of experience in competitive settings. Focused and motivational mentor adept at challenging team members to meet and exceed company goals.

Overview

20
20
years of professional experience
6
6
years of post-secondary education

Work history

Master Data Collection

Unipart Logistics
Nuneaton
01.2021 - Current
  • Accurate and up-to-date dimensional data to run in warehouse
  • Accurate product data is the engine that runs proper slotting, storage, carton selection, and pick 'n pack operations
  • Demonstrated creativity and resourcefulness through the development of innovative solutions
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Excellent communication skills, both verbal and written
  • Worked effectively in fast-paced environments
  • Learned and adapted quickly to new technology and software applications
  • Resolved problems, improved operations and provided exceptional service
  • Gained extensive knowledge in data entry, analysis and reporting
  • Self-motivated, with a strong sense of personal responsibility
  • Skilled at working independently and collaboratively in a team environment.

MHE Driver

Unipart Logistics
Nuneaton
10.2019 - 01.2021
  • Replanish the pallets for DTH, MOBILE
  • Relocate the pallets for GRID, DTH-work system -as a driver I prepare pallets for picking and send orders to our customers.

Operational Administration

Unipart Logistics
Nuneaton
12.2018 - 10.2019
  • Admin: drawing up of hourly reports (Dispatch Data, Daily Volumes) and sending mail with the volume of orders, monitoring the performance of the crew and recording them in the performance tracker, recording missort and checking them, tracking the volume of orders and completing the orders.

Shift Manager

Mc Donald's
Nuneaton
01.2016 - 06.2019
  • Tracked receipts, employee hours and inventory movements for smooth budgetary planning
  • Addressed staff absences and holiday requests to achieve consistent rota coverage
  • Managed staff schedules, ensuring required coverage to meet shift needs within budget
  • Increased team efficiency by analysing staff and equipment performance
  • Developed continuous improvement initiatives to drive team efficiencies
  • Managed operating budget by calculating daily expenses and revenues
  • Solve all problems.

Warehouse operative

Unipart Logistics
Nuneaton
05.2018 - 12.2018
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets
  • Attended Health and Safety training to ensure consistent adherence to warehouse safety policies
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.

SECOND ASSISTANT MANAGER, Store Manager

SC Mc Donald's
Romania
12.2008 - 01.2016
  • Managing the entire restaurant (employees, raw materials, equipment, sales, and first of all customer satisfaction)
  • Coordination of all activities: Designing and calculating the projections for the next period (week, month, year)-Coordination of the management team and distribution of tasks for them-Read regular follow-up for all employees and providing appropriate feedback-Taking regular meetings and identifying collective issues
  • Local Employment in budget line, Manager admin for staffing, sales reports, the proposed goals and payroll staff
  • Achieving the target of monthly and annual sales
  • Ensure that all employees have clear annual performance goals in writing
  • Ensuring that all performance evaluations of subordinates in the middle and end are made in good time
  • Ask for feedback and use it to improve performance
  • Act properly to recognize outstanding achievements of employees and manage rewards accordingly
  • Provide regular constructive feedback to others in a timely manner and with respect
  • Support planning and staff development activities
  • Analysis and selection of candidates for available positions based on qualifications, not committed relationships
  • Actively support employees able to take in greater opportunities in the system
  • Evaluation restaurant expenses, and preparation of action plans to improve the functioning restaurant
  • Perform weekly and monthly management reports and take action to improve where necessary
  • Percentage of the sales and performance designed target
  • To contribute to the implementation of new procedures and products.

SHIFT MANAGER

SC Kaufland Romania SRL
Romania
01.2007 - 11.2008
  • Compliance with policy and the company sales plan
  • Motivation and professional development of subordinate employees
  • Observance of legal requirements in the field
  • Positive attitude towards customers
  • Establishment of employment and distribution to drawer cashiers
  • Training and training subordinate staff lead a department that is composed of 70 persons
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.

Treasurer

SC Kaufland Romania
Romania
09.2006 - 01.2007
  • Compliance with the policy and plan of business sales
  • Observance of legal requirements in the field
  • Ensure the safe and correct work with money
  • Performing daily weekly and monthly settlements
  • Organizing the movement of money from central cashier
  • Lead a department consisting of 70 persons, divided into three branches: Scanning, Cash Registers, Office of Information
  • Outsourced treasury functions to reduce operating expenses
  • Managed third-party financial activities to support business stability.

CREW TRAINER STATION

SC OMV ROMANIA
Romania
06.2004 - 09.2006
  • Drove compliance to company standards by reinforcing rules and procedures
  • Set positive examples for team members by demonstrating quality service
  • Provided regular feedback and constructive criticism on employee performance
  • Developed employees' skills in new tasks or stations
  • Encouraged professional development and goal setting for all staff.

Education

BA (Hons) Business Management - undefined

Buckinghamshire New University
09.2021 - Current

undefined

College Tehnic Forestier Piatra Neamt
09.1999 - 05.2003

Skills

  • Leadership
  • Communication
  • Decision-making
  • Problem-solving
  • Project Management
  • Strategic Planning
  • Performance Management
  • Conflict Resolution
  • Rapid adaptation to new environments
  • Teamwork
  • Good analytical skills
  • Excellent leadership skills
  • Skills from work experience
  • Internet Explorer
  • Microsoft Office
  • Microsoft Outlook
  • Admin for staffing
  • Admin for sales reports
  • Admin for the proposed goals
  • Admin for payroll staff
  • Photoshop
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Power Point
  • Forklift operation
  • Warehouse operations
  • Quality Control
  • Self-motivated

Timeline

BA (Hons) Business Management - undefined

Buckinghamshire New University
09.2021 - Current

Master Data Collection

Unipart Logistics
01.2021 - Current

MHE Driver

Unipart Logistics
10.2019 - 01.2021

Operational Administration

Unipart Logistics
12.2018 - 10.2019

Warehouse operative

Unipart Logistics
05.2018 - 12.2018

Shift Manager

Mc Donald's
01.2016 - 06.2019

SECOND ASSISTANT MANAGER, Store Manager

SC Mc Donald's
12.2008 - 01.2016

SHIFT MANAGER

SC Kaufland Romania SRL
01.2007 - 11.2008

Treasurer

SC Kaufland Romania
09.2006 - 01.2007

CREW TRAINER STATION

SC OMV ROMANIA
06.2004 - 09.2006

undefined

College Tehnic Forestier Piatra Neamt
09.1999 - 05.2003
MARIA ALEXANDRA COZMA MOCANU