Talented manager with expert team leadership, planning and organisational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Motivated Manager with excellent business acumen and broad experience across finance and operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills. Driven management professional offering over 12 years of experience in competitive settings. Focused and motivational mentor adept at challenging team members to meet and exceed company goals.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work history
Master Data Collection
Unipart Logistics
Nuneaton
01.2021 - Current
Accurate and up-to-date dimensional data to run in warehouse
Accurate product data is the engine that runs proper slotting, storage, carton selection, and pick 'n pack operations
Demonstrated creativity and resourcefulness through the development of innovative solutions
Adaptable and proficient in learning new concepts quickly and efficiently
Excellent communication skills, both verbal and written
Worked effectively in fast-paced environments
Learned and adapted quickly to new technology and software applications
Resolved problems, improved operations and provided exceptional service
Gained extensive knowledge in data entry, analysis and reporting
Self-motivated, with a strong sense of personal responsibility
Skilled at working independently and collaboratively in a team environment.
MHE Driver
Unipart Logistics
Nuneaton
10.2019 - 01.2021
Replanish the pallets for DTH, MOBILE
Relocate the pallets for GRID, DTH-work system -as a driver I prepare pallets for picking and send orders to our customers.
Operational Administration
Unipart Logistics
Nuneaton
12.2018 - 10.2019
Admin: drawing up of hourly reports (Dispatch Data, Daily Volumes) and sending mail with the volume of orders, monitoring the performance of the crew and recording them in the performance tracker, recording missort and checking them, tracking the volume of orders and completing the orders.
Shift Manager
Mc Donald's
Nuneaton
01.2016 - 06.2019
Tracked receipts, employee hours and inventory movements for smooth budgetary planning
Addressed staff absences and holiday requests to achieve consistent rota coverage
Managed staff schedules, ensuring required coverage to meet shift needs within budget
Increased team efficiency by analysing staff and equipment performance
Developed continuous improvement initiatives to drive team efficiencies
Managed operating budget by calculating daily expenses and revenues
Listened closely to instructions, carrying out fast-paced picking and packing in line with targets
Attended Health and Safety training to ensure consistent adherence to warehouse safety policies
Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
SECOND ASSISTANT MANAGER, Store Manager
SC Mc Donald's
Romania
12.2008 - 01.2016
Managing the entire restaurant (employees, raw materials, equipment, sales, and first of all customer satisfaction)
Coordination of all activities: Designing and calculating the projections for the next period (week, month, year)-Coordination of the management team and distribution of tasks for them-Read regular follow-up for all employees and providing appropriate feedback-Taking regular meetings and identifying collective issues
Local Employment in budget line, Manager admin for staffing, sales reports, the proposed goals and payroll staff
Achieving the target of monthly and annual sales
Ensure that all employees have clear annual performance goals in writing
Ensuring that all performance evaluations of subordinates in the middle and end are made in good time
Ask for feedback and use it to improve performance
Act properly to recognize outstanding achievements of employees and manage rewards accordingly
Provide regular constructive feedback to others in a timely manner and with respect
Support planning and staff development activities
Analysis and selection of candidates for available positions based on qualifications, not committed relationships
Actively support employees able to take in greater opportunities in the system
Evaluation restaurant expenses, and preparation of action plans to improve the functioning restaurant
Perform weekly and monthly management reports and take action to improve where necessary
Percentage of the sales and performance designed target
To contribute to the implementation of new procedures and products.
SHIFT MANAGER
SC Kaufland Romania SRL
Romania
01.2007 - 11.2008
Compliance with policy and the company sales plan
Motivation and professional development of subordinate employees
Observance of legal requirements in the field
Positive attitude towards customers
Establishment of employment and distribution to drawer cashiers
Training and training subordinate staff lead a department that is composed of 70 persons
Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs
Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees
Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Treasurer
SC Kaufland Romania
Romania
09.2006 - 01.2007
Compliance with the policy and plan of business sales
Observance of legal requirements in the field
Ensure the safe and correct work with money
Performing daily weekly and monthly settlements
Organizing the movement of money from central cashier
Lead a department consisting of 70 persons, divided into three branches: Scanning, Cash Registers, Office of Information
Outsourced treasury functions to reduce operating expenses
Managed third-party financial activities to support business stability.
CREW TRAINER STATION
SC OMV ROMANIA
Romania
06.2004 - 09.2006
Drove compliance to company standards by reinforcing rules and procedures
Set positive examples for team members by demonstrating quality service
Provided regular feedback and constructive criticism on employee performance
Developed employees' skills in new tasks or stations
Encouraged professional development and goal setting for all staff.