MARGIE ASHTON-JACKSON

• Discreet, personalised service with full responsibility for the comprehensive care and oversight of multiple high-end private residences across the UK. Ensuring seamless daily living, medical support, and emotional well-being, while maintaining exceptional standards and delivering tailored, individualised care within the comfort of clients’ own homes. Key areas of responsibility include:
• Client Advocacy & Care Planning
• Conduct holistic assessments of clients’ health, social, and psychological needs.
• Develop and manage personalised care plans, ensuring services are person-centred and outcomes-focused.
• Liaise with NHS, private healthcare providers, and social services to coordinate care.
• Monitored and reviewed ongoing care to maintain quality standards and adapted services in response to changing client needs.
• Supported with hospital discharges, planning and transitions to care homes or supported living.
• Arranged private medical appointments, therapists, or specialists.
• Monitored compliance with safeguarding regulations and health standards in care services.
• Ensured all services complied with safeguarding regulations and relevant health and care standards.
• Assisted with capacity assessments, DoLS (Deprivation of Liberty Safeguards), and best interest decisions.
• Liaison communications with family members or legal representatives regarding care updates and decisions.
• Provided education on conditions (e.g., dementia, chronic illness) and available resources.
• Coordinated daily meal planning and preparation for clients, accommodating dietary preferences and enhancing overall well-being.
• Collaborated closely with clients and private chefs/Self to plan and execute daily meals and special events, accommodating dietary needs and bespoke culinary preferences. The majority of meals were cooked by myself.
• Provided high-end hospitality for household guests through meticulous guest suite preparation and personalised services, ensuring a luxury experience characterised by discretion and care.
• Ensured high standards of hospitality through detailed guest suite preparation and attentive service.
• Maintained luxury properties to immaculate, guest-ready standards at all times. Supervised housekeeping teams, and met exacting household standards.
• Oversaw maintenance, cleaning, security, and utilities for private residences or rental properties.
• Organised travel logistics for clients, including transportation and itinerary management for smooth travel experiences.
• Organised and executed all travel logistics, including personal and goods transportation, airport transfers, and itinerary management. Delivered responsive solutions for last-minute travel and logistical needs.
• Property & Handled personal assistant responsibilities, including appointment scheduling and household management tasks.
• Diary management, booking appointments (medical, legal, household services).
• Travel planning, personal shopping, and errand running.
• Filing and managing confidential documents (e.g., health, legal, property).
• Assisted in budgeting and tracking household expenses to ensure financial accuracy.
• Assist with budgeting for care and household expenses.
• Process invoices, manage petty cash, and track care or service-related expenditures.
• Maintain up-to-date records of medications, care notes, or contracts.
• Coordinated with contractors, estate agents, and property managers.
• Supported relocation or downsizing (e.g., sourcing accessible housing or assisted living).
• Assist with budgeting for care and household expenses.
• Process invoices, manage petty cash, and track care or service-related expenditures.
• Maintain up-to-date records of medications, care notes, or contracts.

• Managing all bookings and reservations along with overseeing housekeeping, staff, financials, and budgets.
• Pristine housekeeping – Meal preparation and co-ordination.
• Self Employed SA (in conjunction with other employment positions)

• Facilitated training sessions on company’s disciplinary policy to enhance understanding and adherence.
• Coordinated project tasks for successful and timely completion.
• Coordinated staff training sessions to enhance skills and knowledge base.
• Facilitated cross-departmental meetings for improved collaboration efforts.

• Compile, capture all Acc/Inc. Coordinate all electronic.
• FQML - Zambia

• Onsite start-up, safety site processes and procedure implementation, all staff and contractor recruitment. Liaison and negotiations with Governmental departments. Operational team management and development. Extensive travel and time management of appointments and schedules and inspections.

Professional Education