Margarita Thoma

• Design and coordinate public programmes with a strong focus on participation, accessibility and community engagement for a venue with maximum capacity 1500 visitors.
• Develop workshops and experiences connecting audiences with cultural and scientific (STEM) narratives.
• Collaborate with external partners, organisations and communities.
• Coordinate logistics, cross-departmental communication and programme delivery.
• Produce evaluation reports to support programme development and impact.
• Management and oversight of programming including working with operational teams to support delivery through training and transparent communication, relationship development, evaluation and reporting.

Examples of Projects:

Handling Collection: Created seven interactive displays for the project 'What If', offering hands-on experiences with real objects. Designed for all ages and abilities, the exhibits provide varying levels of engagement: quick activities, in-depth conversations, structured tasks and open-ended questions. This ensures an accessible programming space for diverse audiences.

Play Fridays: Launch a pilot STEM programming suitable for under 5s years old every last Friday of the month. Children are able to explore, at their own pace, a variety of open-ended activities that focus on schematic play and sensory play, specially designed for under 5s year old visitors.

• Oversee daily operations and coordinate multiple teams within a complex public-facing environment.
• Ensure safeguarding, accessibility and high-quality visitor experience.
• Manage complex situations and support team coordination.

• Approach science as part of culture, connecting with the arts and across discipline.
• Deliver Programming inside and outside the venue in order to reconnect with audiences and communities.
• Find relevant starting points and respond appropriately to audiences of different ethnicities, age, ability and interests.
• Manage 8 Live Science members, volunteers, publishing the monthly shifts, payroll, positions, 1 to 1 meetings, appraisals, lead activities, proposed training and development activities.

• Delivered interpretive experiences within a heritage environment.
• Engaged diverse audiences through storytelling and guided interaction.
• Be a point of contact and provide exemplary customer service across the site and at key locations.

• Experience of classroom organisation and management.
• Build good relationships with the whole school community; children, staff, parents and governors.

• Coordinated effectively and professionally with various departments (security, housekeeping, cashiers, tech support, IT).
• Responded promptly and solved the queries and requests of guests to maintain high customer satisfaction rate.
• Responsible for all the appointments and day to day management and requirements of front office desk.
• Athens Riviera, Greece

• Delivered guided tours focused on the cultural and historical identity of Athens.
• Engaged international audiences through storytelling and interpretation.
• Supported partnerships and daily operations.
• (Tourism Agency)

• Co-design the session with 10 refugees. Created visual aids to practice real life language skills.
• Support for Migrant Refugee children (Volunteer)