Margarita Apostolova
London
Summary
Dedicated professional with proactive approach to housekeeping management, showcasing strong leadership and organisational skills. Demonstrates expertise in staff training and inventory management, ensuring high standards of cleanliness and efficiency. Committed to creating welcoming and immaculate environment that enhances guest satisfaction and operational excellence.
Overview
13
13
years of professional experience
Work history
Head housekeeping manager
Inside Management services limited
London, london
10.2024 - Current
- Maintained a clean and healthy environment by regularly supervising housekeeping duties.
- Instructed staff on use of new cleaning tools, improving their productivity levels.
- Inspected rooms before check-in to ensure top-notch services for guests' arrival.
- Monitored inventory levels for effective management of supplies.
- Coordinated staff schedules for smooth running of operations.
- Trained new members of the team, ensuring high quality service delivery.
- Managed and supervised a team of 4+ housekeeping staff to consistently exceed guest expectations.
- Trained new staff members effectively, improving overall team performance.
- Ensured smooth operation of household duties by managing staff schedules and tasks.
- Managed day-to-day household operations and supervised team of housekeepers and gardeners.
- Took responsibility for ordering provisions and coordinating household supplies for seamless daily functioning.
- Arranged shopping and online orders to manage household requirements.
- Kept kitchens immaculately clean for optimised health and hygiene standards.
Head Housekeeper
UHNW household, Notting Hill Gate
12.2015 - 10.2024
- Formerly member of housekeeping team, promoted following excellent service
- Duties include maintaining impeccable standards in cleaning, laundry, ironing, managing wardrobes and storage, managing supplies, tidying rooms, maintaining plants and flowers
- Supervising other housekeepers
- Looking after pets and dog walking
Housekeeper
UHNW household, Mayfair
12.2013 - 10.2015
- Duties included maintaining housekeeping services as above, as part of a housekeeping team
Housekeeper
agency, Central London household
12.2012 - 12.2013
- Duties included maintaining housekeeping as above, as part of a housekeeping team
Education
Business management
university chernorizets hrabar
Varna , Bulgaria 09/2008 - 06/2010
Skills
- Laundry operation
- Room inspection procedures
- High standards maintenance
- Staff training and development
- Eye for detail
- Inventory supply management
- Housekeeping rota scheduling
- Teamwork
- Ironing clothing
- Wardrobe management
Languages
Fluent English, Native Bulgarian
Timeline
Head housekeeping manager
Inside Management services limited
10.2024 - Current
Head Housekeeper
UHNW household, Notting Hill Gate
12.2015 - 10.2024
Housekeeper
UHNW household, Mayfair
12.2013 - 10.2015
Housekeeper
agency, Central London household
12.2012 - 12.2013
Business management
university chernorizets hrabar
09/2008 - 06/2010
Similar Profiles
Cameron ReadCameron Read
Director at Inside 50 Player Management Pty LtdDirector at Inside 50 Player Management Pty Ltd
Praveen Kumar JanjarlaPraveen Kumar Janjarla
Analyst-PMO at Veremax management services pvt Limited in Reliance Jio info comm LimitedAnalyst-PMO at Veremax management services pvt Limited in Reliance Jio info comm Limited
Hermes Phanuel WouansiHermes Phanuel Wouansi
Business Development Executive at Inside Global LimitedBusiness Development Executive at Inside Global Limited
Mohammed Zia ShaheenMohammed Zia Shaheen
Founder & Principal Consultant at Loop Media-Social Media AgencyFounder & Principal Consultant at Loop Media-Social Media Agency
Ryan ThomasRyan Thomas
Payroll Manager and Office Assistant at Running Hare Restaurants LtdPayroll Manager and Office Assistant at Running Hare Restaurants Ltd