Public Partnerships
Public Partnerships
Emporia, Us
04 2019 - 08 2021
- Caretaker with a patient who had cerebral palsy
- Help with feeding
- Help with cleaning patient
- worked with the OT and PT
Margaret Temple
Emporia,Us
Summary
Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations. Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Work history
Waitress
Homeplate Grill
Emporia, Us
07 2022 - 07 2023
- Provided menu and offered recommendations to complement dining experience.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Arranged tables and set up linens and silverware in preparation for guests.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Greeted and escorted guests to tables.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Informed kitchen staff regarding special order requirements.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Advised on food and drink choices based on customer preferences.
- Assisted kitchen staff with food prep, dishwashing and plating food.
Waitress
Travelers Plus
Emporia, Us
01 2024 - 06 2024
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Arranged tables and set up linens and silverware in preparation for guests.
- Informed kitchen staff regarding special order requirements.
- Demonstrated exceptional memory and communication skills for reliable and trusted service.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Greeted and escorted guests to tables.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Attended to customer's needs proactively for first-class waiting service.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Received complaints and offered remedial action to help improve customer experiences.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Provided menu and offered recommendations to complement dining experience.
- Increased order value by upselling sides, drinks and desserts.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Kept tables clear of used crockery, glassware and cutlery.
- Checked customer IDs to confirm age before selling age-restricted products.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Polished glasses and cutlery to pristine standards.
- Greeted customers, presented menus and shared information about available special items.
- Accurately took orders, making menu recommendations as appropriate.
- Helped bar staff prepare garnishes and mix cocktails during busy bar periods.
- Advised on food and drink choices based on customer preferences.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Prepared tables for guests and reset tables between customers.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Verified completed orders and served guests at tables.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Stayed up to date on menu changes to accurately answer customer queries.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
- Advised customers on wine and beverage pairings with selected food items.
Education
Greensville County High school
09/2011 - 06/2014
Skills
- Strong communication
- Hospitality expertise
- Courteous
- Upbeat, outgoing and positive
- Cleaning and sanitation
Timeline
Public Partnerships
Public Partnerships
04 2019 - 08 2021
Waitress
Homeplate Grill
07 2022 - 07 2023
Waitress
Travelers Plus
01 2024 - 06 2024
Greensville County High school
09/2011 - 06/2014