Margaret Rohan

• Completed passenger pick-ups and drop-offs safely and efficiently.
• Transported passengers safely and professionally.
• Followed company policies and procedures.
• Carried out vehicle checks to ensure roadworthiness before journeys.
• Maintained health and safety standards at all times.
• Complied with the Highway Code and all road traffic regulations.
• Treated all passengers with respect and compassion.
• Maintained professional working relationships with colleagues.
• Reported issues to the appropriate person in line with company procedures.
• Followed daily manifests efficiently to ensure journeys were completed on schedule.
• Demonstrated a proactive and adaptable approach to changing schedules and passenger needs.
• Worked to strict time constraints while maintaining professionalism at all times.
• Maintained confidentiality at all times.

Wheelock CCV

Assistant Manager & Administrator

• Delivered the CCV (Certificate in Community Volunteering) course to volunteers when required.
• Collated all coursework documentation to ensure completion.
• Visited various sites where the course was delivered.
• Maintained regular contact with tutors and instructors.
• Held meetings with tutors and instructors to discuss performance and deadlines.
• Visited all sites to ensure health and safety policies were available, understood and followed.
• Ensured all staff CRB/DBS records were kept up to date.
• Resolved issues relating to tutors, instructors, locations, facilities and students.
• Conducted welfare visits to staff who were absent due to sickness.
• Held end-of-course meetings to ensure all evidence required for NVQ accreditation was completed and submitted.
• Made quarterly visits to Chester, Bath College and other training locations to deliver student folders for accreditation.
• Maintained regular written and verbal communication with tutors and instructors based across London, requiring frequent site visits and ongoing monitoring.
• Managed conflict and resolved issues between tutors, instructors, students and site managers at training locations.

College – Various Roles Purchase Ledger Assistant Management Accountant Team Leader – External Payroll

• Processed invoices for accurate bookkeeping and payment processing.
• Balanced supplier statements to maintain accurate financial records.
• Resolved discrepancies by checking entries and correcting mismatches.
• Liaised with suppliers and customers to resolve account queries.
• Met deadlines for payment runs through timely processing and accuracy checks.
• Assisted the cashier with weekly payroll tasks and record updates.
• Balanced cash against receipts to verify totals and reduce variances.
• Collated departmental expenditure against budgets.
• Maintained verbal and written communication with department heads.
• Attended meetings with heads of departments to discuss concerns, discrepancies and late monthly account submissions.
• Collated the monthly college finance report for the Finance Manager.
• Processed temporary staff timesheets to ensure accurate and timely payroll.
• Processed CRB/DBS applications for temporary staff.
• Resolved CRB/DBS issues where reports identified information that could affect an individual's suitability for their role.
• Liaised with the Temporary Staff Manager, temporary staff and recruitment agencies.
• Worked in a fast-paced, deadline-driven environment to ensure accurate payroll processing.
• Attended quarterly training sessions in Nottingham on payroll systems and met with agency managers to discuss ongoing processes and future requirements.

• Processed invoices for accurate bookkeeping and payment processing.
• Balanced statements to keep records consistent.
• Resolved discrepancies by checking entries and correcting mismatches.
• Liaised with suppliers and customers..
• Met deadlines for payment runs through timely posting and checks.
• Assisted cashier with weekly payroll tasks and record updates.
• Balanced cash against recipes to verify totals and reduce variances.