Margaret Jensen
Edinburgh,
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Chearleston Visitors Bureau
02.2022 - 12.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Intern
McKissick Museum
08.2021 - 05.2022
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Worked to care for Museum Collections.
Communications Expert
Universiity Of South Carolina
08.2019 - 05.2020
- Copyedited, proofread and revised company advertisements, print materials and press releases before dispersal.
- Took photographs and videos during special events for promotional materials and social media pages.
Retail Associate
Children’s Cancer Society Thrift Store
06.2018 - 12.2020
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases and locate items.
Babysitter
08.2011 - 08.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
Education
High School Diploma -
Palmetto Scholars Academy
North Charleston, SCHistory and Art History
University of South Carolina
MScR - Collections And Curating Practices
University of Edinburgh
11.2023
Skills
- Task Prioritization
- Data Management
- Dependable and Responsible
- Conflict Resolution
- Multitasking
- Organization
- Customer Relations
- Teamwork
- Communication
Additional Information
- AWARDS AND HONORS , School Awards 2015 Citizenship Award English Achievement Award 2016 - 2017 Government and Economics Achievement Award 2016 - 2017 Dean’s List 2018 - present President's list 2019
Timeline
Customer Service Representative
Chearleston Visitors Bureau
02.2022 - 12.2022
Intern
McKissick Museum
08.2021 - 05.2022
Communications Expert
Universiity Of South Carolina
08.2019 - 05.2020
Retail Associate
Children’s Cancer Society Thrift Store
06.2018 - 12.2020
Babysitter
08.2011 - 08.2022
High School Diploma -
Palmetto Scholars Academy
History and Art History
University of South Carolina
MScR - Collections And Curating Practices
University of Edinburgh
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