MAREK SOBOLA
Mansfield,nottinghamshire
Summary
Accomplished IT professional with expertise in IT hardware troubleshooting and repair and extensive knowledge of hardware systems including HP, Dell, and Apple. Proficient in networking basics such as TCP/IP and DHCP, with a strong aptitude for problem-solving and analytical thinking. Demonstrated leadership in team settings, excelling in project management and workflow optimisation. Known for excellent communication and interpersonal skills, delivering superior customer service and technical communication.
Overview
25
25
years of professional experience
Work history
Proxi Lead
Amazon EMA2
Mansfield, United Kingdom
10.2021 - Current
- Managed a team to optimize productivity and maintain quality standards in daily operations.
- Inspected goods for adherence to quality control standards and resolved discrepancies.
- Developed and enforced standard operating procedures for receiving processes, reducing errors and improving efficiency.
- Monitored key performance indicators (KPIs) and provided regular reports to management.
- Promoted and implemented safety protocols to ensure compliance and foster a safety culture.
Team Lead
Sports Direct
Shirebrook, United Kingdom
10.2014 - 10.2019
- Supervised team operations, ensuring task execution aligned with operational goals.
- Provided training and feedback, improving productivity and accuracy.
- Coordinated workflows across departments such as logistics and customer service.
- Conducted inspections to identify and implement process enhancements, driving efficiency.
- Fostered a positive work environment through team-building initiatives, improving morale and reducing turnover.
Finance Team Manager
Fincentrum a.s.
Žilina, Slovakia
04.2011 - 12.2013
- Led a team of finance professionals to ensure accurate reporting and analysis.
- Oversaw financial operations, including budgeting, forecasting, and reporting.
- Prepared financial reports and coordinated with cross-functional teams to optimize financial resources.
- Provided strategic guidance for business initiatives and long-term planning.
IT Technician and Area Manager
World Impact Limited
Žilina, Slovakia
01.2006 - 12.2010
- Managed IT operations, including hardware maintenance, software support, and network installation for multiple sites in Slovakia.
- Installed and configured CCTV surveillance systems and optimized internet connectivity across office locations.
- Promoted to Area Manager, overseeing IT projects and leading teams in implementing technical solutions across the region.
- Collaborated with international teams to align IT strategies and ensure compliance with organizational standards.
IT Technician
WEGA MARTIN s.r.o
Martin, Slovakia
04.2000 - 04.2004
- Installed and maintained internet networks and CCTV camera systems for clients across various sectors.
- Configured and supported local area networks (LAN) and provided technical troubleshooting for hardware and software issues.
- Conducted routine system maintenance, ensuring minimal downtime and enhanced performance.
- Delivered technical support and training to clients on using installed systems effectively.
Education
Diploma of Higher Education - Business Management
BA (Hons) Business Management with Foundation Year
Oxford Business College - Nottingham 05.2023 -
GCSEs - Electrical Technician Maintenance and Repair of Electrical Machines and Equipment (GCSE Equivalent)
SOŠD Martin-Priekopa
SOŠD Martin-Priekopa, Slovakia 04.1997 - 04.2002
Skills
- IT Hardware Troubleshooting and Repair
- Knowledge of Hardware Systems (HP, Dell, Apple)
- Networking Basics (TCP/IP, DHCP)
- Problem-Solving and Analytical Thinking
- Team Leadership and Collaboration
- Project Management and Workflow Optimization
- Excellent Communication and Interpersonal Skills
- Customer service excellence
- Technical communication
Languages
English
Intermediate (B1)
Czech
Upper intermediate
Slovak
Native
Custom
Certifications (Planned/Upcoming)
- CompTIA A+ (In Progress, Expected Completion: June 2024)
- Cisco Certified Network Associate (CCNA) (In Progress, Expected Completion: September 2024)
Affiliations
- Built custom PC configurations, optimizing performance for gaming and multimedia tasks.
- GYM
Timeline
Diploma of Higher Education - Business Management
BA (Hons) Business Management with Foundation Year
05.2023 -
Proxi Lead
Amazon EMA2
10.2021 - Current
Team Lead
Sports Direct
10.2014 - 10.2019
Finance Team Manager
Fincentrum a.s.
04.2011 - 12.2013
IT Technician and Area Manager
World Impact Limited
01.2006 - 12.2010
IT Technician
WEGA MARTIN s.r.o
04.2000 - 04.2004
GCSEs - Electrical Technician Maintenance and Repair of Electrical Machines and Equipment (GCSE Equivalent)
SOŠD Martin-Priekopa
04.1997 - 04.2002
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