Marek Dirda
Keighley,Bradford
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work history
Store Assistant
Aldi
Keighley, Bradford
2024.09 - Current
- Directed customers towards desired merchandise successfully reducing search time.
- Followed standard operating procedures strictly enforcing company policies and standards.
- Supported colleagues during peak hours for efficient checkout process.
- Assisted customers, contributing to a 15% increase in positive feedback scores
- Increased store AV percentage by 25%
Construction Worker
PND Pointing
Keighley, Bradford
2023.03 - 2024.08
- Performed regular equipment checks, ensuring operational efficiency at all times.
- Assisted in the erection of scaffolding for safe access to high structures.
- Handled various power tools, enhancing work speed and accuracy.
- Read blueprints accurately to ensure correct construction process was followed.
- Completed tasks 15% faster than project deadlines by improving workflow efficiency
Education
NVQ Level 2 - Plumbing
Keighley College
Keighley, Bradford 2023.09 - 2024.05
Skills
- Hand tool mastery
- Electrical knowledge
- Heavy equipment operation
- Carpentry
- Customer Service
- Stock Management
- Sales Expertise
- Stock Replenishment
- Merchandise Planning
Timeline
Store Assistant
Aldi
2024.09 - Current
NVQ Level 2 - Plumbing
Keighley College
2023.09 - 2024.05
Construction Worker
PND Pointing
2023.03 - 2024.08