Marcus Sampson

Utilized Magento and NHS Emails to enhance patient assistance and streamline requests.

Familiarized with various categories to effectively support patient needs.

Contributed to onboarding new staff by providing data and system guidance.

• Assisted team leaders with resolving queries and ensuring operational efficiency.

• At Fatface, my main responsibilities were serving customers and ensuring their experience within the store was as high quality as possible, as well as helping enforce all in-store COVID-19 rules and guidance.

• Company Overview: The UKEL is a League of Legends tournament in the UK, it provides opportunities for both teams and casters to prove what they can do with the potential to move up to places like the NLC, UKLC or to other tournaments or casts.
• I presented and commentated here on a frequent basis, covering teams like Demise, London Esports and many others.
• The UKEL is a League of Legends tournament in the UK, it provides opportunities for both teams and casters to prove what they can do with the potential to move up to places like the NLC, UKLC or to other tournaments or casts.

• My Role at Next was broad, there were times when I'd have to make time to finish objectives, so time keeping skills were very important.
• The role gave me a lot of independence as I was working in the menswear and home departments on my own, some jobs were already set for you but a lot of the time, you had to use your initiative, to assure the best customer experience was provided.

• At Clarks we had to be reliable and consistent with our customer experience, as well as inventory knowledge.
• I had to manage my time well to keep on top of customers and shortening queue times.