Marcus Day
Ely,Cambridgeshire
Summary
Detail-oriented professional with a strong work ethic and a commitment to supporting colleagues. Demonstrates reliability and independence in completing tasks efficiently. Eager to learn and adapt to new challenges, fostering a positive work environment. Recognized for building strong relationships and being well-liked among peers.
Overview
9
9
years of professional experience
Work History
Crew Trainer
McDonalds
Ely, Cambridgeshire
05.2020 - Current
- Provided exceptional service by greeting and assisting customers at front counter and drive-through.
- Efficiently assembled and packaged customer orders while upholding quality standards.
- Trained crew members through completion of SOCs, ensuring compliance with safety procedures.
- Led by example, demonstrating exemplary customer service and work ethic to trainees.
- Coordinated with management to identify training needs and develop relevant training initiatives.
- Monitored crew performance, providing constructive feedback and recommendations for further development.
- Conducted hands-on training sessions to teach and demonstrate principles, methods and procedures of designated subjects.
Cook
KFC
Ely, Cambridgeshire
01.2017 - 01.2019
- Executed cooking tasks in high-pressure environment for over one year at KFC.
- Maintained equipment to ensure optimal conditions for daily operations.
- Checked food and ingredients for freshness, weighing, mixing, and prepping materials.
- Monitored kitchen hygiene, adhering to food safety regulations and cleanliness standards.
- Coordinated kitchen helpers to maintain clean, stocked, and organized workspaces.
- Managed inventory through weekly stock checks and supply orders to ensure adequate levels.
- Scheduled repairs and replacements for cooking equipment to guarantee functionality.
- Worked independently to fulfill food preparation demands while meeting safety standards.
- Enforced supply storage policies and monitored conditions to keep ingredients fresh and minimise waste.
Education
GCSEs - English, Maths, Sciences, Geography, History, Drama
City Of Ely College
Ely, CAM2016
Level 1 Carpentry and Joinery - Carpentry and Joinery
Cambridge Regional College
Cambridge01.2017
Skills
- Organised
- Customer service
- independent work
- Prioritisation skills
- Problem-solving ability
- Multitasking efficiency
- Team collaboration
- Punctuality and reliability
- Supportive assistance
- Quick learner
- Safety compliance
- Sanitation and cleaning
- Hygiene control
- One-on-one mentoring
- Patience and endurance
- Machinery maintenance
Personal Information
Hobbies: Playing games, Reading, Walking dogs, Cooking, Spending time with friends
Custom Section
True
References
References are available on request.
Hobbies and interests
- dog walking
- fishing
- reading
- gym
Timeline
Crew Trainer
McDonalds
05.2020 - Current
Cook
KFC
01.2017 - 01.2019
GCSEs - English, Maths, Sciences, Geography, History, Drama
City Of Ely College
Level 1 Carpentry and Joinery - Carpentry and Joinery
Cambridge Regional College