A strong leader and strategic thinker with proven success in sales & marketing, accelerated business scaling, team management and business development. Knowledgeable about driving growth whilst enhancing profitability, performance marketing, and improving operational efficiency. Skills in e-commerce, wholesale, marketplaces, marketing, business strategy, international expansion and and financial planning.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work history
Managing Director
The Watch Shop Holdings Ltd
Reading, Berkshire
01.2023 - 06.2024
Introduced effective business strategies to improve efficiencies and return the business to profit, after being loss making for 4 years.
Implemented a new commercial strategy to streamline workflow processes and enhancing productivity levels
Executed a new commercial strategy, optimising purchasing, merchandising and stock management efficiencies
Oversaw financial operations for fiscal control and profitability, reducing fixed overhead costs by 60%.
Directed complex integration projects to successful completion; merging warehouse, fulfilment and after-sales functions into Group's existing operation.
Cross selling via dropship mechanic across Group's retail and online platforms.
Migration of marketplace partners to the Group (Next, Debenhams, Marks & Spencer and Amazon)
Re-negotiated profitable contracts with existing key suppliers, and secured new luxury watch and jewellery brands to expand business opportunities and enhance business reputation
Reduced stock holding, optimised brand portfolio, improved intake margins and reduced associated cost of sale
Optimised digital performance marketing strategy by setting strict ROAS, CPA and engagement targets
Results: The Watch Shop Holdings Ltd Gross Turnover: £24,7m v £28,4m (-13%), NPA: 41.8% v 35% (+19%), Variable Costs declined by -24%, Fixed Costs decreased by -62%, EBITDA = +£2,3m v -£782k (+401%)
Head of Watches, Jewellery & Eyewear
Frasers Group
London, City of London
09.2022 - 06.2024
Developed and executed an elevation strategy for Watches, Jewellery and Eyewear
Implemented strategy across 1,500 points of sale and online platforms (Flannels, Frasers, House of Fraser, Sports Direct, Brand Max)
Directed buying, merchandising, brand line-up selection, annual and seasonal budgeting, reporting directly to C-Suite
Established retail pricing strategy, balancing profitability with competitiveness. Watches & Jewellery Gross Sales = +104% £23,5m v £11,5m +104%, Profit Margin % = 49.6% v 24.9% (+99%), Contribution = £11,7m v £2,9m (+300%)
Agreed exclusive ranges and product offerings, special take-all clearance packages with vendors.
Analysed sales reports against conversion KPIs and key input metrics to inform merchandising strategies.
Identified implemented trading strategies, selling through at full price and markdown to achieve closing stock targets.
Managed in-season trading, balancing profit maximisation with risk management.
Analysed sales trends to improve product availability and enhance profits..
Developed inventory, sales and OTB plans to deliver on financial goals and KPIs.
Introduced Gucci watches & fine jewellery, Tissot, Rado, Seiko, Hamilton, U-Boat, Baume & Mercier, Casio, Swarovski, Thomas Sabo, Ralph Lauren, Missoma and Maria Black
Results: Watches & Jewellery Gross Sales = +104% £23,5m v £11,5m +104%, Profit Margin % = 49.6% v 24.9% (+99%), Contribution = £11,7m v £2,9m (+300%)
Results: Luxury Sunglasses Gross Sales: +£9,2m v £3,3m (+180%), Profit Margin: 46.1% v 38.2% (+21%),
Managing Director
FASHION-SZN LTD
Leicester, Leicestershire
08.2024 - Current
Appointed by FASHION-SZN, a start up fashion business to scale from £300k PA to turnover to £5m in 2 years.
Responsible for the creation and implementation of International sales, distribution and marketing strategies, appointing partners and securing direct relationships with retailers.
Grew UK website sales by 600% in 6 months.
Secured UK marketplace partners in Debenhams, Boohoo, ASOS, Matalan and John Lewis in first 6 months.
Launched Brand with Macy's, Nordstrom and Bloomingdales in the USA.
Targeted operational inefficiencies to improve profit margins, including launching new stock management system, team infrastructure and buying systems and processes.
Responsible for P&L, forecasting and cash flow.
Drove digital transformation efforts, launching new website and direction of digital performance marketing strategies.
Identified and resolved operational issues impacting productivity, performance or profitability.
Spearheaded strategic planning and decision-making processes aligning with mission and stakeholder interests.
Worked with board of directors to establish objectives and decisively lead operations to achieve international expansion and accelerated growth of business
Sales & Marketing Director
AFH Distribution & SWICO Ltd
Surrey
12.2018 - 09.2022
Leading AFH Distribution's business in the UK, driving overall strategy, execution, operations and growth of its brand portfolio; Baume & Mercier, Maserati, Daniel Wellington, Paul Smith and Morellato. Full ownership & accountability of the direction and management of the wholesale operation and marketing division, including; performance marketing, OOH & print advertising, training, merchandising and curating incentive programmes. management of national accounts and key independent retailers, managing budgets, orders, replenishment and openings.
Responsible for the global marketing strategy, including brand partnerships, sponsorship programmes & the creation of the global communications guidelines.
Developed and executed omni-channel digital marketing (paid & organic)
Built and launched global e-commerce website,
Responsible for PR asset creation, outdoor and print advertising and tier 1 on-trade global retailer support.
Developed the Global training platform & incentive programmes
Organised global celebrity focused events and sponsorships (Official Timing Partner of The Manchester Arena, The O2 London, Birmingham NEC, The Staple Centre (USA), The SSE Hydro Glasgow and the Royal Albert Hall.
Founded Raymond Weil's special edition product strategy, securing partnerships with The Beatles, AC/DC, Pink Floyd, Marshall, David Bowie, Frank Sinatra, Queen, Nicola Benedetti, Gibson Brands and Sennheiser.
Directed key global markets, both subsidiary owned and distributor run, controlling marketing budgets, cash-flow forecasts and overseeing all marketing functions.
Senior Account Director
APR Communications
London
01.2005 - 04.2013
Company Overview: One of London's most reputable luxury PR agencies.
A senior partner within one of London's most reputable luxury PR agencies at the time. As the Director of luxury consumer brands division, responsibilities includes for all aspects of PR for; Canali, Salvatore Ferragamo, Hugo Boss Watches, Lacoste, Tommy Hilfiger, JM Weston, Raymond Weil, Grey Goose Vodka, Molton Brown and the Elton John AIDS Foundation. Key responsibilities include Media relations, asset and press release creation, event management, budgets, communication calendars, managing celebrities, sponsorship activations (Formula 1, Cannes Film Festival, BAFTA Awards, The BRIT Awards, EJAF White Tie & Tiara Ball)
One of London's most reputable luxury PR agencies.
Senior Account Manager- PR
Brower Lewis Pelham PR
London
01.2004 - 01.2005
Account Director - PR
Bryan Morel PR
London, London
01.2000 - 01.2004
Education
A-Level - Business studies, Mathematics, Sports Science
Hills Road Sixth Form College
Cambridge
09.1998 - 06.2001
Skills
Business and Brand Positioning
Digital Performance Marketing
E-Commerce Sales
Performance Metrics
Opening New Accounts and Market Places
Presentation Skills
Sales & Marketing Development & Leadership
Deal Closure
Budgeting and Finance Analysis
Restructuring
Retail Buying
Brand & Sponsorship Partnerships
Media Relations
References
Steve Brydon, General Manager - AFH Distribution Limited, +44 (0) 7774 947 166, Steve.Brydon@afhdistribution.co.uk