Marcus Birr
Leicester ,Leicestershire
Summary
I am an enthusiastic, self motivated, reliable, responsible and hard working individual. Skills which were founded within the Royal Navy. I am adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. I am able to work under pressure and adhere to strict deadlines with in the world of facilities management. Good communications skills within all areas of this environment, which includes Clients, contractors, members of the public, team members and senior leadership teams.
Overview
36
36
years of professional experience
Work History
Area Operations Manager
CBRE/BT
Leicester , Leicestershire
04.2022 - Current
- Monitored and reviewed operational performance, aiding improved business strategy to maximise productivity.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Managed and motivated high-performing teams for successful KPI attainment.
- Noted employee absences and grievances, and improved team development and performance with right training.
- Analysed operations data to identify process gaps and successfully implement change.
Area Facilities Manager
CBRE
Leicester , Leicestershire
09.2020 - 04.2022
- Responded to building emergencies and managed repairs within required timeframe.
- Controlled expenses and lowered costs to meet budget requirements.
- Completed detailed inspection audits on specified timeframe to promote satisfaction and safety.
- Created sustainable improvement initiatives to establish productive use of energy.
- Supervised full-time staff to comply with policies and guidelines.
- Maintained HVAC, temperature control and electrical and building automation systems.
- Planned and coordinated preventative maintenance and reactive repair work to maintain cost efficiency.
- Interviewed, hired and trained qualified maintenance employees to improve team productivity.
- Hired and supervised contractors, closely monitoring workmanship to produce cost-effective resourcing.
Commercial Gas Engineer
BTFS/CBRE
Leicester, Leicester
04.2014 - 09.2020
- Attended out-of-hours calls promptly to maintain excellent service provisions.
- Read drawings to understand or plan layout of gas installations plumbing, waste disposal and water supply systems.
- Carried out planned maintenance checks on systems and equipment.
- Recorded work performed and parts used for accurate engineering reports.
- Completed gas safety paperwork in line with Gas Safe and company procedures.
- Repaired and installed industrial and domestic gas appliances and fixtures.
- Mentored junior team members to develop applied technical abilities.
Commercial Gas Engineer
Integral
Leicester , Leicester
02.2009 - 03.2014
- Attended out-of-hours calls promptly to maintain excellent service provisions.
- Cut, assembled and installed pipes and tubes with attention to existing infrastructure.
- Read drawings to understand or plan layout of gas installations plumbing, waste disposal and water supply systems.
- Delivered excellent customer service during call-outs and new product consultations.
Commercial Gas Engineer
Heatsave
Leicester, Leicestershire
01.2002 - 03.2009
- Attended out-of-hours calls promptly to maintain excellent service provisions.
- Read drawings to understand or plan layout of gas installations plumbing, waste disposal and water supply systems.
- Carried out planned maintenance checks on systems and equipment.
- Recorded work performed and parts used for accurate engineering reports.
Facilities Technician
Integral UK Ltd
Leicester, Leicestershire
05.1998 - 02.2002
- Replied to requests for emergency repairs and clean-ups.
- Evaluated heating and ventilation systems to gauge issues or concerns.
- Drafted and submitted maintenance reports to supervisor.
- Repaired doors, locks and handles of properties within desired timeframes.
Royal Navy
Royal Navy
Plymouth, Devon
09.1987 - 01.1998
- Analysed survey reports and specifications to inform marine product planning and development.o
- Guided preventative maintenance of air compressors and turbine generators.
- Provided support to operational departments through guidance surrounding maritime policies and compliance.
- Communicated status of engineering and technical issues and provided estimated repair dates.
Education
O Levels : Maths, Physics, Biology, PE, History -
Wreak Valley College
Leicester 09/1981 - 06/1986
Skills
- Engaging leadership style
- Building maintenance management
- Commercial property management
- Facilities contractor management
- Operational support
- Facility management
Timeline
Area Operations Manager
CBRE/BT
04.2022 - Current
Area Facilities Manager
CBRE
09.2020 - 04.2022
Commercial Gas Engineer
BTFS/CBRE
04.2014 - 09.2020
Commercial Gas Engineer
Integral
02.2009 - 03.2014
Commercial Gas Engineer
Heatsave
01.2002 - 03.2009
Facilities Technician
Integral UK Ltd
05.1998 - 02.2002
Royal Navy
Royal Navy
09.1987 - 01.1998
O Levels : Maths, Physics, Biology, PE, History -
Wreak Valley College
09/1981 - 06/1986
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