Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

Marcus Baskerville

Abertillery ,Blaenau Gwent

Summary

Driven professional with strategic mindset, showcasing leadership acumen and business development expertise. Proven ability to manage cross-functional teams and drive organisational growth through innovative strategies and operational excellence. Committed to delivering impactful results and fostering culture of success in any role.

Overview

13
13
years of professional experience
1
1
Certification

Work history

Managing director

Hound Security
Abertillery, Gwent
02.2020 - 06.2025
  • Negotiated profitable contracts, significantly boosting company revenue.
  • Demonstrated respect and willingness to assist team members.
  • Provided exceptional customer service by proactively addressing concerns.
  • Resolved issues promptly, leading to increased customer satisfaction.
  • Driving a Minibus all over the UK with staff and equipment.

Managing director

Baskerville Security Services
Abertillery, Gwent
02.2016 - 02.2020
  • Orchestrated large-scale events to enhance brand visibility and engagement.
  • Developed effective business strategies to ensure sustained growth.
  • Managed crisis situations through strategic planning and decisive execution.
  • Promoted a culture of continuous improvement, driving operational excellence across teams.
  • Driving a minibus all over the UK with staff and equipment.

Call centre agent

Vodafone UK
Cardiff, Cardiff
01.2017 - 12.2017
  • Used persuasive selling techniques to promote company products and services successfully.
  • Streamlined communication with customers to understand needs better.
  • Initiated upselling techniques during calls; generating additional revenue for the company.
  • Documented all phone interactions for record keeping and quality control purposes.

Yard manager

Tillery Valley foods
Abertillery, Gwent
01.2015 - 03.2016
  • Carried out day-to-day duties accurately and efficiently.
  • Successfully delivered on tasks within tight deadlines.
  • Supported team by demonstrating respect and willingness to help.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.

Machine operator

Northern automotive
Abergavenny , Monmouthshire
06.2014 - 01.2015
  • Identified and resolved machine malfunctions for enhanced productivity.
  • Conducted quality control checks, maintaining high product standards.
  • Monitored gauges and dials, ensuring optimal operation conditions.
  • Troubleshot mechanical issues, minimising downtime.

General store personell

Tesco Superstore
Ebbw Vale, Blaenau Gwent
06.2013 - 01.2015
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned how to work in different sections of the store.

Production line operator

Tillery Valley Foods
Abertillery, Gwent
03.2012 - 10.2012
  • Provided assistance for smoother operations during peak production hours.
  • Followed strict hygiene practices whilst dealing with food items, preventing contamination.
  • Operated machinery, resulting in consistent productivity levels.
  • Upheld company standards through adherence to quality control procedures at all times.

Education

NVQ Level 2 - Plumbing

Ebbw vale college
Ebbw Vale, Blaenau Gwent
/2010 - /2012

GCSEs - GCSE

Abertillery comprehensive school
Abertillery, Blaenau Gwent
/2004 - /2009

Skills

  • Customer service
  • Team supervision
  • Strategic planning
  • Conflict resolution
  • Proactive problem solving


Certification

Level 3 Emergency first aid at work

Full UK manual driving licence

SIA door supervisor licence

Level 3 NVQ in spectator safety

References

References available upon request.

Timeline

Managing director

Hound Security
02.2020 - 06.2025

Call centre agent

Vodafone UK
01.2017 - 12.2017

Managing director

Baskerville Security Services
02.2016 - 02.2020

Yard manager

Tillery Valley foods
01.2015 - 03.2016

Machine operator

Northern automotive
06.2014 - 01.2015

General store personell

Tesco Superstore
06.2013 - 01.2015

Production line operator

Tillery Valley Foods
03.2012 - 10.2012

NVQ Level 2 - Plumbing

Ebbw vale college
/2010 - /2012

GCSEs - GCSE

Abertillery comprehensive school
/2004 - /2009

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Marcus Baskerville