Marcos Alexandre Costa Prates

Evaluated vendor performance regularly for quality assurance purposes

• Addressed customer queries promptly, thereby enhancing customer service ratings.
• Overcame logistical challenges by creating innovative solutions.
• Liaised between departments, resulting in improved communication flow.
• Stayed updated on regulations related to import and export activities, ensuring compliance at all times.
• Simplified order tracking system, leading to increased customer satisfaction.
• Collaborated with suppliers to ensure proper stock levels.
• Developed contingency plans for unexpected disruptions in supply chain.
• Prepared accurate reports, contributing to informed decision making.
• Managed relationships with vendors, fostering mutual respect and cooperation.
• Improved operational efficiency through implementing new logistics software.
• Supported data accuracy for all systems and documentation required for import and export compliance.
• Used automatic tracking systems to keep computer system updated with goods movements and proactively place new orders at optimal times.
• Used trend data and financial forecasts to establish accurate budgets aligned with operational needs.
• Introduced operational and administrative procedures to uphold integrity of current processes.
• Overhauled existing systems to increase accuracy, reducing costs and waste.

• Streamlined processes for better inventory management.
• Monitored transport costs to identify areas of potential savings.
• Managed relationships with vendors, fostering mutual respect and cooperation.
• Ensured timely delivery by coordinating with transportation and warehouse teams.

• Checked vehicle daily for optimal safety on road.
• Secured all packages effectively prior to transportation, decreasing loss from damages.
• Loaded and unloaded goods carefully for prevention of damage.
• Prepared detailed reports about each trip, aiding in performance evaluation.

• Collaborated with special education professionals to cater for needs of differently-abled pupils in regular classrooms.
• Fostered positive learning environment for student engagement through effective classroom management.
• Communicated regularly with parents about their children's performance and behaviour at school.
• Tailored homework assignments according to individual student ability level, increased understanding of complex concepts.
• Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
• Adjusted teaching methods according to individual student's needs, ensured inclusive learning environment.
• Assessed student progress, provided constructive feedback for improvement.
• Delivered training to adult learners through workshops and seminars.
• Promoted perseverance and determination as key components of student success.
• Advised, criticised and encouraged students to develop abilities.
• Developed programme to work with students and increase interest in higher learning.