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Experienced airline pilot and instructor currently serving as a Senior First Officer on the Airbus A350, with extensive multi-operator experience and a strong background in flight training, instruction, and assessment. Proven ability to support pilot development through structured simulator and classroom based training, effective briefing and debriefing, and clear communication of SOPs, CRM and TEM principles.
Brings significant experience as an instructor and examiner across MCCI, CRM and simulator environments, with a practical, line-focused training approach aligned to airline operational standards. Highly motivated to continue developing technical and operational expertise on the A350, recognising that instructing is the most effective way to deepen knowledge, maintain standards, and support consistent training outcomes.
Passionate Instructor dedicated to developing student abilities through tailored learning programmes. Plans and prioritises well to meet busy schedule demands. Communicates confidently and builds positive relationships to increase student engagement.

Dynamic Call Center Supervisor focused on elevating team performance and customer satisfaction through strategic leadership. Proven success in optimizing processes to achieve measurable results, enhancing operational efficiency and service quality. Extensive expertise in CRM systems, team training, and implementing data-driven improvements to drive continuous growth. Committed to fostering a collaborative environment that empowers team members to excel and exceed organizational goals.

Aviation operations professional with over five years of experience. Flexible and proactive to deliver on team goals. I'm a safety-focused leader who is a proactive decision-maker, who uses range of communication methods to ensure excellent customer operational performance. With expertise in disruption management and real-time decision-making, driving commercial and customer success. Skilled in change and transformation initiatives, with practical knowledge in ticketing and reservations, enhancing efficiency and operational resilience through digital tools.

Communications and digital marketing professional with experience managing content, campaigns, webinars and events for educational programs. Skilled in organic and paid social media, website management and driving audience growth. Known for leading initiatives end-to-end and coordinating with stakeholders to deliver results.

Friendly and hardworking Supermarket Cashier with knack for fast and accurate transactions. Skilled in customer service, maintaining clean workspace, and resolving issues to ensure smooth operations. Known for contributing to welcoming shopping experience and fostering customer loyalty.
Offering strong customer service skills and friendly, approachable manner. Knowledgeable about handling cash transactions, ensuring accuracy, and maintaining clean and organised work area. Ready to use and develop communication, problem-solving, and teamwork skills in [Desired Position] role.

Focused Workforce Analyst with a proven track record of collaborating effectively across cross-functional teams in fast-paced, high-pressure environments. Skilled in project planning and managing multiple priorities simultaneously. Committed to driving business objectives and supporting organizational growth through data-driven insights and strategic workforce management.

Professional with focus on delivering exceptional customer service and ensuring passenger safety. Expertise in managing in-flight operations, coordinating team efforts, and adapting to dynamic environments. Adept at fostering teamwork and leading through example to achieve operational excellence. Strong organizational skills, attention to detail, and capability to handle emergencies effectively.

Dedicated and detail-oriented cabin crew professional with over 10 years of experience in commercial aviation, including six years in a senior leadership role. Proven ability to ensure passenger safety and deliver excellent service in both Economy and Business Class settings. Skilled in emergency response, in-flight care, and multicultural communication. Looking to join an international airline, renew certifications, and continue contributing to a safe and welcoming onboard environment.

Dynamic leader with a proven track record at Air Belgium, adept in people management and critical thinking. Excelled in enhancing team efficiency and launching onboard sales programs. Known for exceptional decision-making and teamwork skills, consistently delivering customer-oriented service and driving operational improvements. Fluent in multiple languages, including English, French, and Dutch, with proficiency in German and Spanish.

Marcos Lucarini

Summary

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Cabin Crew

Head Receptionist

Airport Agent/Flight Dispatcher

Education

GCSEs - Secondary Education

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REFERENCES

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Cabin Crew

Head Receptionist

Airport Agent/Flight Dispatcher

GCSEs - Secondary Education

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