Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marco Aurelio Badain

London,City of London

Summary

Reliable and motivated individual seeking to contribute to team-oriented environment as Dishwasher. Demonstrates strong organisational skills and keen ability to follow instructions accurately. Committed to maintaining high standards of cleanliness and efficiency, ensuring seamless kitchen operation.


Professional driver with a strong focus on safety and efficiency, skilled in load securing, safe driving practices, and cargo handling. Demonstrates excellent sense of direction and proficiency in GPS usage and mobile delivery apps. Adept at multi-drop deliveries with a proven track record of delivery accuracy and responsible driving. Possesses a comprehensive understanding of safety procedures and materials transport, complemented by emotional intelligence and professionalism. Proficient in Microsoft Office.

Overview

7
7
years of professional experience
2001
2001
years of post-secondary education

Work History

Delivery driver

Amazon Flex
London, City of London
01.2024 - 12.2024
  • Ran loading and unloading equipment to assist with passenger or cargo at stops.
  • Communicated effectively with dispatch team to ensure timely deliveries.
  • Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
  • Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
  • Handled fragile items carefully, resulting in zero damage complaints.
  • Safely loaded and unloaded packages with zero material damage.
  • Loaded and unloaded vehicles safely, preventing injuries or accidents.
  • Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Maintained clean, well-functioning vehicle through regular attention and care.
  • Reported delivery goods and document errors to management, enabling prompt resolution.
  • Partook in training sessions regularly improving knowledge of safety protocols and procedures.
  • Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
  • Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
  • Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
  • Carried heavy items to customers' desired location using best moving and handling practices.
  • Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
  • Maintained vehicle cleanliness for a professional appearance.
  • Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
  • Ensured safety by regular vehicle inspections and maintenance.
  • Completed emergency deliveries successfully despite challenging conditions.
  • Reduced fuel costs with efficient route planning.
  • Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
  • Utilised hand-held devices to capture, document and communicate proof of delivery.
  • Drove van for timely delivery of parcels and mail following government standards.
  • Carried out minor vehicle repairs, minimising downtime for maintenance services.
  • Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
  • Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
  • Submitted required documentation upon journey completion.
  • Resolved customer complaints effectively, restoring trust in the service provided.
  • Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
  • Provided excellent customer service, enhancing company reputation.
  • Accepted and organised work requests using company app.
  • Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
  • Regularly updated control centre on location and availability .
  • Adapted to changing road conditions quickly ensuring safe and timely deliveries.
  • Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
  • Applied personal road knowledge and GPS application to set shortest routes.
  • Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
  • Improved client satisfaction by delivering packages promptly and accurately.
  • Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Carried out complex manoeuvres in busy, high pressure environments.
  • Selected most appropriate route, accounting for weather and road closures.
  • Completed deliveries with smile and patient, personalised service.
  • Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
  • Completed required paperwork certifying [Type] deliveries.
  • Cleaned vehicle's interior and exterior to meet high presentation standards.
  • Consistently arrived at work on time and ready to start immediately.
  • Served customers to drive sales and deliver top-quality experiences.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Cleaner

UBS
London, City of London
10.2021 - 01.2022
  • Restocked, refreshed and sanitised bathroom facilities.
  • Cleaned surfaces to preserve professional standards and minimise infection risks.
  • Supported with laundry requests following customer specifications.
  • Followed health and safety standards governing correct use of chemicals.
  • Swept and mopped kitchen during and after shifts to maintain cleanliness.
  • Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
  • Cut, peeled and sliced ingredients to help chef prepare meals.
  • Assisted in maintaining a well-ordered kitchen, resulting in increased productivity.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Maintained high standards of cleanliness by thoroughly washing kitchen utensils.
  • Achieved hygienic kitchen conditions with regular sanitisation procedures.
  • Kept dishwashing area free from clutter, maximising space for more productive work.
  • Managed waste disposal responsibly, contributing towards an eco-friendly workplace environment.
  • Implemented sanitation procedures with industrial cleaning equipment in factory settings.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Promoted good maintenance habits amongst team members through regular training sessions.
  • Worked quickly to complete cleaning within allotted timeframes.
  • Sanitised communal touchpoints for optimum worker and visitor health and wellness.
  • Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
  • Coordinated and performed [Number] cleaning jobs per day.
  • Used correct procedures to clean floors, communal areas and work spaces.
  • Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Removed used towels and bedding, replaced with new and reset spaces to professional standards.
  • Employed optimal safety practices to eliminate risks, hazards and accidents.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
  • Washed kitchen napkins, floor rugs and dusters.
  • Conducted thorough venue inspections to accurately identify cleaning needs.
  • Ensured customer satisfaction by addressing specific requests or concerns promptly.
  • Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
  • Adhered to health and safety regulations to maintain safe environment for customers.
  • Correctly used colour-coded equipment.
  • Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
  • Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
  • Polished glass, mirrors and metal items to attractive shine.
  • Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.
  • Emptied and cleaned trash cans following procedures.
  • Secured premises at end of shift, ensuring safety of all areas.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Reported breakages to supervisor.
  • Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Kept appropriate stock levels to match expected demand.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Conducted testing to diagnose system faults.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Offered friendly, efficient customer service and handled challenging situations with ease.

Cleaner/Runner

Pizza Express
London, City of London
07.2019 - 10.2021
  • Communicated well with team across multiple locations.
  • Emptied and cleaned trash cans following procedures.
  • Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
  • Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
  • Safely stored cleaning solutions, equipment and chemicals.
  • Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
  • Restocked, refreshed and sanitised bathroom facilities.
  • Dusted countertops, ceilings and furniture for pristine environment.
  • Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
  • Adhered to health and safety regulations to maintain safe environment for customers.
  • Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
  • Spot cleaned and sanitised high-touch areas.
  • Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
  • Kept floors clean with regular sweeping, vacuuming and mopping.
  • Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
  • Promoted good maintenance habits amongst team members through regular training sessions.
  • Employed optimal safety practices to eliminate risks, hazards and accidents.
  • Kept communal areas tidy and well-organised for optimal functionality.
  • Polished glass, mirrors and metal items to attractive shine.
  • Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Assisted with infection control through social distancing and PPE wearing.
  • Communicated clearly with colleagues at multiple levels.
  • Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
  • Collected supplies and delivered items for team members.
  • Verified completed orders and served guests at tables.
  • Delivered friendly, attention and professional customer service while completing tasks.
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Received and processed stock using inventory management system.
  • Achieved spotless results within working timeframes to meet client needs.
  • Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
  • Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
  • Sanitised communal touchpoints for optimum worker and visitor health and wellness.
  • Washed kitchen napkins, floor rugs and dusters.
  • Coordinated and performed [Number] cleaning jobs per day.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Correctly used colour-coded equipment.
  • Reported breakages to supervisor.
  • Used correct procedures to clean floors, communal areas and work spaces.
  • Secured premises at end of shift, ensuring safety of all areas.
  • Cleaned and dried windows, mirrors and glass surfaces.
  • Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.
  • Followed health and safety standards governing correct use of chemicals.
  • Utilised eco-friendly products to maintain a safe, chemical-free environment.
  • Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
  • Completed customer orders with speed and accuracy.
  • Increased customer satisfaction by resolving issues.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Supported team by demonstrating respect and willingness to help.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Polished glasses and cutlery to pristine standards.
  • Understood tasks with little instruction or supervision.

Food delivery driver

Deliveroo
London, City of London
11.2018 - 07.2019
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Upheld high service standards to build customer loyalty.
  • Ensured proper food storage during transportation, maintaining quality standards.
  • Loaded and unloaded goods safely from vehicle ensuring proper handling of items.
  • Utilised GPS systems to find the quickest routes.
  • Successfully handled multiple orders simultaneously without compromising service levels.
  • Assisted restaurant staff in packing orders, ensuring accuracy.
  • Communicated effectively with restaurant and management for smooth operations.
  • Verified orders with customers upon delivery.
  • Covered weekend shifts to optimise service levels.
  • Completed deliveries with smile and patient, personalised service.
  • Demonstrated punctuality by always arriving at work on time.
  • Ensured correct orders were collected from restaurants upon arrival to minimise customer dissatisfaction.
  • Checked vehicle regularly for safe and efficient deliveries.
  • Submitted required documentation upon journey completion.
  • Complied with all traffic and safety laws while representing company.
  • Followed traffic laws consistently to promote safety on roads.
  • Applied personal road knowledge and GPS application to set shortest routes.
  • Worked flexible hours including weekends and holidays to meet business requirements.
  • Stored and delivered food while maximising food safety.
  • Maintained excellent hygiene whilst handling customers' orders.
  • Accepted and organised work requests using company app.
  • Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
  • Improved customer satisfaction by ensuring timely food delivery.
  • Communicated clearly with dispatch centre about route changes and customer issues.
  • Stayed calm in emergency driving situations, prioritising safety of passengers and other drivers.
  • Selected most appropriate route, accounting for weather and road closures.
  • Delivered meals efficiently for maximum freshness.
  • Received consistently positive customer feedback on delivery times and service levels.
  • Completed required paperwork certifying [Type] deliveries.
  • Provided outstanding takeaway experience by delivering food on time with friendly demeanour.
  • Cleaned vehicle's interior and exterior to meet high presentation standards.
  • Managed unexpected delays or issues, still guaranteeing on-time deliveries.
  • Maintained clean, well-functioning vehicle through regular attention and care.
  • Inspected vehicle and maintained road worthiness, carrying out periodic checks and requesting repairs.
  • Checked food and drink orders for accuracy before leaving restaurant.
  • Alerted customers about delays to pickup or delivery to foster satisfaction.
  • Utilised GPS navigation systems to optimise route planning.
  • Used and maintained refrigeration equipment and thermal bags to keep food at desired temperatures.
  • Carried out complex manoeuvres in busy, high pressure environments.
  • Collected orders from various restaurant locations quickly.
  • Adapted quickly to new delivery areas for improved service efficiency.
  • Handled cash transactions accurately maintaining financial integrity.
  • Fostered positive relationships with customers through professional and pleasant interactions.
  • Assessed passenger fees, collected monies and secured cash against theft.
  • Analysed reporting to reconcile transactions, accounts and ledgers.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Handled high-volume telephone and email enquiries to minimise backlogs.
  • Successfully delivered on tasks within tight deadlines.
  • Engaged with stakeholders to build relationships and brand awareness.

General labourer

Alandale Logistics
London, City of London
07.2018 - 11.2018
  • Assisted in loading and unloading of materials for efficient task completion.
  • Used shovels or heavy equipment to move different materials based on job needs.
  • Performed routine equipment checks to ensure safe operation at all times.
  • Moved outgoing items from staging area to waiting lorries for transport to distribution hubs or customer locations.
  • Worked under harsh weather conditions with dedication and resilience.
  • Followed instructions from supervisors for desired project outcomes.
  • Maintained record of zero safety incidents and compliance with HSE regulations.
  • Moved materials, resulting in a smooth workflow on the building site.
  • Followed health and safety guidelines to properly dispose of waste and toxic materials.
  • Travelled between different job sites when required for optimal labour distribution.
  • Demonstrated excellent stamina and manual dexterity.
  • Stored building materials safely and securely, minimising damage and loss.
  • Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.
  • Performed strenuous physical activities such as heavy lifting in adverse conditions.
  • Established on-site security by fitting sturdy barriers around site perimeter.
  • Unloaded delivery vans, facilitating quick access to necessary supplies and tools.
  • Prioritised jobs effectively to meet daily construction deadlines.
  • Kept workspaces clean and organised with regular attention.
  • Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
  • Communicated well with team across multiple locations.
  • Utilised proper protective headgear, safety glasses and clothing during construction.
  • Selected and wore protective gear to minimise risk of injury.
  • Improved site workflow, performing building, construction and assembly duties quickly and accurately.
  • Worked efficiently to help teams complete construction projects ahead of deadlines.
  • Stored supplies strategically for easy accessibility.
  • Maintained tools, equipment and machinery in good working order.
  • Attended to needs of teammates for seamless production.
  • Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
  • Followed instructions with strict attention to detail to perform assigned tasks under minimal supervision.
  • Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.
  • Kept building and construction areas clear and tidy, reducing site risks.
  • Participated in daily site meetings to improve communication among crew members.
  • Maintained site cleanliness by promptly removing construction debris.
  • Reported incidents and safety concerns to manager.
  • Reduced waste by accurately measuring materials to strict specifications.
  • Kept safe, organised workspaces by closely monitoring site operations.
  • Set up barriers around work areas to maintain public safety during construction operations.
  • Utilised PPE on site to prevent accidents.
  • Promoted health and safety by raising concerns of unsafe practices to construction supervisors.
  • Carried out activities in line with work schedule.

General labourer

Munnelly Logistcs
London, City of London
01.2018 - 07.2018
  • Travelled between different job sites when required for optimal labour distribution.
  • Reported incidents and safety concerns to manager.
  • Followed instructions from supervisors for desired project outcomes.
  • Prevented falls by cleaning and disposing of work debris, obstacles and hazards.
  • Utilised proper protective headgear, safety glasses and clothing during construction.
  • Worked under harsh weather conditions with dedication and resilience.
  • Used shovels or heavy equipment to move different materials based on job needs.
  • Carried out general maintenance tasks around the site, contributing to an orderly working environment.
  • Enthusiastically picked up various labouring and construction tasks across site to aid team success.
  • Communicated well with team across multiple locations.
  • Performed strenuous physical activities such as heavy lifting in adverse conditions.
  • Managed day-to-day labour duties including heavy lifting, goods transportation and site maintenance.
  • Selected and wore protective gear to minimise risk of injury.
  • Collected finished work at end of production lines and moved to locations for storage or shipping.
  • Moved materials, resulting in a smooth workflow on the building site.
  • Maintained record of zero safety incidents and compliance with HSE regulations.
  • Safely and responsibly transported construction supplies to relevant locations, aiding effective, efficient labouring operations.
  • Reduced waste by accurately measuring materials to strict specifications.
  • Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.
  • Received new shipments of production materials, quickly unloading trucks and staging based on needs.
  • Set up barriers around work areas to maintain public safety during construction operations.
  • Established on-site security by fitting sturdy barriers around site perimeter.
  • Read and interpreted drawings and plans to establish and prioritise work activities.
  • Worked efficiently to help teams complete construction projects ahead of deadlines.
  • Utilised PPE on site to prevent accidents.
  • Used cleaning chemicals safely to sanitise work spaces.
  • Participated in daily site meetings to improve communication among crew members.
  • Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
  • Manually sorted and loaded goods.
  • Maintained tools, equipment and machinery in good working order.
  • Transported materials using hauling and hoisting equipment.
  • Transported goods and materials safely and securely to prevent damage and loss.
  • Kept workspaces clean and organised with regular attention.
  • Kept safe, organised workspaces by closely monitoring site operations.
  • Completed customer orders with speed and accuracy.
  • Moved outgoing items from staging area to waiting lorries for transport to distribution hubs or customer locations.

Education

Bachelor Administration -

Uninove
Sao Paulo / Brazil

Skills

  • Positive attitude
  • Load securing
  • Safe driving practices
  • Safety procedures understanding
  • Cargo handling
  • Multi-drop deliveries
  • Microsoft Office Suite
  • Emotional intelligence
  • Materials transport
  • GPS usage capability
  • Professionalism
  • Delivery accuracy
  • Excellent sense of direction
  • Mobile delivery apps
  • Responsible driving

Languages

Portuguese
Native
English
Intermediate

Timeline

Delivery driver

Amazon Flex
01.2024 - 12.2024

Cleaner

UBS
10.2021 - 01.2022

Cleaner/Runner

Pizza Express
07.2019 - 10.2021

Food delivery driver

Deliveroo
11.2018 - 07.2019

General labourer

Alandale Logistics
07.2018 - 11.2018

General labourer

Munnelly Logistcs
01.2018 - 07.2018

Bachelor Administration -

Uninove

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Marco Aurelio Badain