Marco Sava
Northampton ,Northamptonshire
Summary
Reliable and hardworking professional with experience in team leadership and accounts administration. Skilled in supervising staff, managing administrative tasks, and providing excellent organisational support. Strong communication, time management, and problem-solving abilities with experience working in fast-paced environments. Proficient in Microsoft Office, data entry, record keeping, and customer service..
Overview
6
6
years of professional experience
Work history
Cleaner
Brighter
Northampton
2020.09 - 2025.09
- Followed sanitisation, health and hygiene regulations.
- Conducted in-depth quality inspections to meet stringent quality standards.
- Dusted and polished window frames and wiped down glass, maintaining clean and clear areas.
- Emptied bins, collecting and sorting waste and recyclables for compacting and disposal.
- Kept cleaning supplies well-stocked by conducting regular item counts and ordering replacements in advance.
Warehouse Operative
IForce, Fortnum & Mason
Northampton
2023.10 - 2024.01
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Picked orders to meet productivity targets.
- Proactively assisted teams in heavy lifting and complex problem-solving tasks, improving operational efficiency.
- Trained, guided and evaluated warehouse workers, increasing performance and productivity rates.
Warehouse Operative
IForce, Fetch Pet supermarket
Northampton
2024.03 - 2025.09
- Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency.
- Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency.
- Restocked shelves with strict attention to detail, utilising time management and organisation skills to maximise efficiency.
Team leader
iForce Fortnum & Mason
Corby
2024.09 - 2025.01
- Cultivated a high-performing environment to enhance productivity and quality.
- Developed strategies to enhance performance levels across the team.
- Conducted regular performance reviews to enhance team member development and productivity.
Account administrator
iForce John Lewis
Northampton
2025.04 - Current
- Generated KPI reports to enhance understanding of overall performance.
- Resolve customer issues to elevate satisfaction and foster loyalty.
- Performed daily responsibilities to ensure smooth operational flow and client satisfaction.
- Facilitated increased efficiency and productivity through the rapid acquisition and application of new skills in daily tasks.
- Facilitated timely completion of assignments to enhance operational efficiency and team productivity.
- Facilitated friendly customer interactions to foster positive experiences and build rapport.
- Leverage Microsoft Word and other software tools to facilitate effective document creation and enhance communication clarity.
- Oversaw daily operations to enhance overall efficiency and team performance.
Education
NVQ Level 2 - Logistics
Booth Lane College
Northampton 2022.09 - 6 2023
NVQ Level 2 - Business
Booth Lane College
Northampton 2021.09 - 6 2022
GCSEs - Design and textiles
Malcolm Arnold Academy
Northampton 2015.09 - 5 2020
GCSEs - English
Malcolm Arnold Academy
Northampton 2015.09 - 5 2020
GCSEs - Mathematics
Malcolm Arnold Academy
Northampton 2015.09 - 5 2020
Skills
- Customer assistance
- File organization
- Organisation skills
- Record keeping
- Microsoft Office (Excel, Word, Outlook)
- Problem-solving
- Communication skills
- Attention to detail
Timeline
Account administrator
iForce John Lewis
2025.04 - Current
Team leader
iForce Fortnum & Mason
2024.09 - 2025.01
Warehouse Operative
IForce, Fetch Pet supermarket
2024.03 - 2025.09
Warehouse Operative
IForce, Fortnum & Mason
2023.10 - 2024.01
NVQ Level 2 - Logistics
Booth Lane College
2022.09 - 6 2023
NVQ Level 2 - Business
Booth Lane College
2021.09 - 6 2022
Cleaner
Brighter
2020.09 - 2025.09
GCSEs - Design and textiles
Malcolm Arnold Academy
2015.09 - 5 2020
GCSEs - English
Malcolm Arnold Academy
2015.09 - 5 2020
GCSEs - Mathematics
Malcolm Arnold Academy
2015.09 - 5 2020