Marco Donaghy
Belfast,United Kingdom
Summary
Dedicated professional with expertise in Python programming and POS systems, complemented by strong communication skills and time management abilities. Demonstrates resilience during long shifts and excels in quality assurance, ensuring exceptional service. Proficient in drink customisation, cash register use, latte artistry, and possesses extensive knowledge of coffee beans, milk steaming, and frothing techniques.
Overview
2
2
years of professional experience
16
16
years of post-secondary education
Work history
Barista
Starbucks Coffee
Liverpool, Merseyside
06.2024 - 07.2025
- Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
- Communicated effectively with colleagues ensuring seamless service delivery.
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Managed high volume orders during peak hours maintaining quality of service.
- Promoted seasonal beverages effectively increasing their uptake.
- Enhanced bar efficiency by keeping work areas tidy and well-stocked.
Quality Assurance Assistant
AuditComply
Belfast, UK
07.2023 - 08.2023
- Assessing functionality of new program interfaces on Audit Comply website.
- Maintained detailed documentation to support audit processes, improved transparency.
- Conducted root cause analysis for recurring defects, initiated corrective measures.
Education
A-Levels - Computer Science, Economics and Mathematics
Royal Belfast Academical Institution
Belfast 09.2015 - 06.2022
GCSE or equivalent - Mathematics, Computer Science, Physics, English language, Further Maths, Chemistry, Biology, Business Studies, English Literature, French
Royal Belfast Academical Institution
Belfast 09.2015 - 06.2022
Bachelor of Arts - Finance & Computer Science
Liverpool Hope University
Liverpool 10.2022 - 06.2025
Skills
- Python programming
- POS Systems
- Communication skills
- Time management
- Quality assurance
- Resilience during long shifts
- Drink customisation
- Cash register use
- Latte artistry
- Knowledge of coffee beans
- Milk steaming and frothing
Affiliations
- Running
- Football
- Daily Exercise
Accomplishments
- Programmed a mobile app that manages for users.
- Participated in the Liverpool Half Marathon.
Custom
- Collaborative efforts
- Football matches
- Gym regimen
Personal Information
Age: 21
Timeline
Barista
Starbucks Coffee
06.2024 - 07.2025
Quality Assurance Assistant
AuditComply
07.2023 - 08.2023
Bachelor of Arts - Finance & Computer Science
Liverpool Hope University
10.2022 - 06.2025
A-Levels - Computer Science, Economics and Mathematics
Royal Belfast Academical Institution
09.2015 - 06.2022
GCSE or equivalent - Mathematics, Computer Science, Physics, English language, Further Maths, Chemistry, Biology, Business Studies, English Literature, French
Royal Belfast Academical Institution
09.2015 - 06.2022
Similar Profiles
Laila-Jane CowingLaila-Jane Cowing
Barista at Starbucks CoffeeBarista at Starbucks Coffee
Haley JenkinsHaley Jenkins
Barista at Starbucks CoffeeBarista at Starbucks Coffee
KYLEE KLOPPKYLEE KLOPP
Shift Supervisor at Starbucks CoffeeShift Supervisor at Starbucks Coffee
ALI HASSANALI HASSAN
Security officer supervisor at Mercury Security and Facility ManagementSecurity officer supervisor at Mercury Security and Facility Management
AUNG KHANT KYAWAUNG KHANT KYAW
Mechanical Engineering Internship at GWA Supplies Co.LtdMechanical Engineering Internship at GWA Supplies Co.Ltd