Marcio Lunguela
Harlow,Essex
Summary
Airport operations worker with experience in baggage handling, ramp support, warehouse tasks, and customer service. Handles heavy loads, follows safety procedures, scans and sorts baggage carefully, and supports on-time aircraft turnaround. Brings teamwork, time management, and a calm approach to busy or changing situations.
Overview
8
8
years of professional experience
Work History
Airport Baggage Handler/ Ramp Agent
Prime Flight
Stanstead, Essex
07.2026 - Current
- Performed various duties related to aircraft luggage handling Load and unload luggage onto the aircraft
- Ensured accurate scanning and loading of luggage onto correct aircraft for timely departures
- Move luggage to and from aircraft holds using trucks, cargo trailers and conveyor belts
- Transfer luggage from check-in points to departure areas
- Load inbound luggage onto carousels in the arrivals hall
- Report baggage that's damaged or suspicious
- Guide and parking aircraft, loading and unloading luggage and cargo, and performing cabin maintenance tasks
- Guided aircraft to designated gates for safe parking and efficient turnaround during boarding and departures
- Parking arriving and departing aircraft
- Placing chocks and cones around aircraft for safety
- Proficiency in operating various machinery like forklifts, pallet jacks, and potentially cranes.
- Understanding and adhering to safety protocols and regulations related to cargo handling, including Hazmat handling.
- Familiarity with logistics and supply chain management principles.
- Accurate completion of paperwork and record-keeping associated with cargo handling.
- Ability to distribute cargo weight effectively for stability and safety during transportation.
- Effective communication with team members, supervisors, and potentially clients.
- Ability to prioritise tasks and manage time effectively to ensure timely delivery.
- Ability to identify and resolve issues that may arise during cargo handling.
- Collaborated with team members to enhance coordination and efficiency in cargo operations
- Ensuring accuracy in all aspects of cargo handling, from documentation to loading.
- Ability to handle the physical demands of the job, including lifting and moving cargo.
- Providing excellent service to clients, especially in roles that involve direct interaction.
- Ability to use computers or handheld devices for tasks like tracking cargo or accessing information.
- Skills in tracking and managing inventory within a warehouse or storage facility.
- In higher-level roles, the ability to manage and motivate a team, coordinate logistics, and ensure compliance with safety regulations.
- Adapted to changing work environments and demands to work in various environments and handle unexpected situations.
- In higher-level roles, the ability to manage and motivate a team, coordinate logistics, and ensure compliance with safety regulations.
Ramp Agent
London Luton Airport Swissport
luton
05.2025 - 10.2025
- Duties Load and unload luggage onto the aircraft
- Transfer luggage from check-in points to departure areas
- Make sure luggage is scanned and put onto the correct plane
- Move luggage to and from aircraft holds using trucks, cargo trailers and conveyor belts
- Store freight cargo in warehouses
- Load inbound luggage onto carousels in the arrivals hall
- Report baggage that's damaged or suspicious
- Guide and parking aircraft, loading and unloading luggage and cargo, and performing cabin maintenance tasks
- Guiding aircraft to and from gates and reversing them for take-off
- Parking arriving and departing aircraft
- Placing chocks and cones around aircraft for safety
- Proficiency in operating various machinery like forklifts, pallet jacks, and potentially cranes.
- Understanding and adhering to safety protocols and regulations related to cargo handling, including Hazmat handling.
- Familiarity with logistics and supply chain management principles.
- Accurate completion of paperwork and record-keeping associated with cargo handling.
- Ability to distribute cargo weight effectively for stability and safety during transportation.
- Effective communication with team members, supervisors, and potentially clients.
- Ability to prioritise tasks and manage time effectively to ensure timely delivery.
- Ability to identify and resolve issues that may arise during cargo handling.
- Collaboration and coordination with other team members.
- Flexibility to work in various environments and handle unexpected situations.
- Ensuring accuracy in all aspects of cargo handling, from documentation to loading.
- Ability to handle the physical demands of the job, including lifting and moving cargo.
- Providing excellent service to clients, especially in roles that involve direct interaction.
- Ability to use computers or handheld devices for tasks like tracking cargo or accessing information.
- Skills in tracking and managing inventory within a warehouse or storage facility.
- In higher-level roles, the ability to manage and motivate a team, coordinate logistics, and ensure compliance with safety regulations.
Warehouse Operative
Itsu
Hoddeson
05.2025 - 05.2025
- Duties
- Organizing and picking and packing food Product lifting, moving, and handling goods, so physical fitness Teamwork Paying Attention to Detail Accurately picking, packing, and storing items to avoid errors. Problem-solving: Resolving issues that arise in the warehouse, such as supply problems or equipment malfunctions. Basic computer skills Speed and Accuracy Safety Awareness: Understanding and adhering to safety procedures, including wearing proper PPE. Time Management Literacy and Numeracy
Warehouse Operative
LT Foods- Warehouse Operative with Staffing Network agency
Harlow, Essex
02.2025 - 02.2025
- Organizing and picking and packing food Product lifting, moving, and handling goods, so physical fitness Teamwork Paying Attention to Detail Accurately picking, packing, and storing items to avoid errors. Problem-solving: Resolving issues that arise in the warehouse, such as supply problems or equipment malfunctions. Basic computer skills Speed and Accuracy Safety Awareness: Understanding and adhering to safety procedures, including wearing proper PPE. Time Management Literacy and Numeracy
Heathrow Airport- Menzies Aviation Baggage Handler
10.2024 - 02.2025
- Duties Load and unload luggage onto the aircraft
- Transfer luggage from check-in points to departure areas
- Make sure luggage is scanned and put onto the correct plane
- Move luggage to and from aircraft holds using trucks, cargo trailers and conveyor belts
- Store freight cargo in warehouses
- Load inbound luggage onto carousels in the arrivals hall
- Report baggage that's damaged or suspicious
- Guide and parking aircraft, loading and unloading luggage and cargo, and performing cabin maintenance tasks
- Guiding aircraft to and from gates and reversing them for take-off
- Parking arriving and departing aircraft
- Placing chocks and cones around aircraft for safety
Jet2 Stanstead Airport – Baggage Handler/Ramp Agent
04.2024 - 08.2024
- Duties Load and unload luggage onto the aircraft
- Transfer luggage from check-in points to departure areas
- Make sure luggage is scanned and put onto the correct plane
- Move luggage to and from aircraft holds using trucks, cargo trailers and conveyor belts
- Store freight cargo in warehouses
- Load inbound luggage onto carousels in the arrivals hall
- Report baggage that's damaged or suspicious
- Guide and parking aircraft, loading and unloading luggage and cargo, and performing cabin maintenance tasks
- Guiding aircraft to and from gates and reversing them for take-off
- Parking arriving and departing aircraft
- Placing chocks and cones around aircraft for safety
General Assistant
Sainsburys – General Assistant
Harlow, Essex
07.2022 - 04.2024
- Duties
- Answering phone calls and meeting and greeting with customers
- Processing online orders for customers
- Loading shopping on to the van
- Scanning online shopping
- Making sure the food is not moldy or expired
- Picking and replacing items for customers
- Organizing trolleys
- Help packing shopping for customers
Welwitschia Welfare Centre
06.2018 - 06.2018
- Duties
- Administrative work
- Answering phone calls
- Organizing files
- Tide shelves
- Meeting and greeting customers Personal Skills
- Verbal Communication
- Patience
- Respectful
- Motivation
- Creativity
- Time management
- Teamwork
Education
Mark Hall Academy
Harlow College
Access Creative College
Hobbies and Interests
Play Piano Exercise and Meditate Reading Making music
Qualifications
Math – Level 2 English – Level 3 Music Performance and Production – Level 2 Diploma Certificate RSL Level 3 Subsidiary Diplomatic in the Creative Music Industry (Production)
Timeline
Airport Baggage Handler/ Ramp Agent
Prime Flight
07.2026 - Current
Ramp Agent
London Luton Airport Swissport
05.2025 - 10.2025
Warehouse Operative
Itsu
05.2025 - 05.2025
Warehouse Operative
LT Foods- Warehouse Operative with Staffing Network agency
02.2025 - 02.2025
Heathrow Airport- Menzies Aviation Baggage Handler
10.2024 - 02.2025
Jet2 Stanstead Airport – Baggage Handler/Ramp Agent
04.2024 - 08.2024
General Assistant
Sainsburys – General Assistant
07.2022 - 04.2024
Welwitschia Welfare Centre
06.2018 - 06.2018
Mark Hall Academy
Harlow College
Access Creative College