MARCIN BOMBA
Summary
Dynamic and results-oriented professional with extensive experience in logistics, team leadership, and customer-centric roles. Adept at optimizing processes, mentoring teams, and ensuring high service standards. Skilled in problem-solving, attention to detail, and fostering a positive organizational culture. Equipped with strong interpersonal and communication abilities, ready to excel in fast-paced, growth-oriented environments.
Overview
15
15
years of professional experience
Work History
Lead Driver
AMAZON GSSL
08.2023 - Current
- Oversee daily delivery operations, ensuring timely and accurate package distribution while maintaining high service standards
- Lead and support a team of delivery drivers, providing training and guidance to improve performance and adhere to company policies
- Act as a liaison between the team and management, ensuring smooth communication and alignment of operations with organizational objectives
- Monitor performance and implement feedback-driven changes to enhance operational outcomes and customer satisfaction
- Maintain health and safety compliance, fostering a secure working environment
Courier
AMAZON
11.2021 - 08.2023
- Ensured timely and secure delivery of packages to Amazon customers
- Provided outstanding customer service, resolving issues quickly and maintaining positive client relationships
- Completed additional training in advanced customer service techniques, improving overall satisfaction and loyalty
Warehouse Associate
HOME BARGAINS
05.2020 - 11.2021
- Accurately picked and packed orders to meet daily quotas
- Collaborated with the team to ensure prompt dispatch and maintain inventory accuracy
- Followed health and safety guidelines to maintain a safe working environment
FREELANCE PROJECTS
WORLD TRAVEL
02.2017 - 05.2020
- Conceived and executed a global travel project, collaborating with media outlets to share cultural insights and experiences
- Deepened foreign language proficiency by immersing in diverse cultures
- Completed online marketing training (digital marketing, social media strategy, content creation)
- Worked as a freelancer, providing writing, project coordination, and marketing support to international clients
Production Line Operator & Machine Setup Team Member
FRAMPTOMS
03.2015 - 02.2017
- Maintained quality standards and operational efficiency as a production line operator
- Progressed to machine setup, configuring and calibrating equipment for optimal production workflows
- Strengthened English language skills through daily interaction in a multicultural environment
Account Manager
SKOK Im F. Stefczyka
06.2013 - 02.2015
- Managed a portfolio of high-value clients, delivering customized financial solutions to meet their needs
- Exceeded sales targets via innovative strategies for banking product promotion
- Conducted market analysis to identify new clients and opportunities
- Led customer education initiatives on financial products and planning strategies
- Ensured regulatory compliance and exceptional client experiences
Team Manager
OVB
07.2010 - 06.2013
- Directed a team of sales professionals, setting performance goals and delivering training to boost results
- Conducted performance reviews with constructive feedback and development plans
- Drove sales strategies to expand the client base and increase revenue
- Fostered a supportive work environment leading to higher employee satisfaction and retention
Education
Bachelor's - Management Studies
WSB Opole
Poland06-2015
IT Specialist Certification
ZSS Krapkowice
Poland06-2011
Skills
- Leadership & Team Development – Proven ability to guide and motivate teams, fostering accountability and high performance
- Logistics & Operational Management – Experience managing delivery operations, setting up production equipment, and overseeing complex workflows
- Customer-Centric Approach – Strong focus on delivering tailored solutions and enhancing satisfaction
- Communication & Interpersonal Skills – Skilled at maintaining clear communication across organizational levels
- Problem-Solving & Decision-Making – Adept at analyzing challenges, devising efficient solutions, and making informed decisions under pressure
- Technical Proficiency – Proficient in logistics management systems, Microsoft Office Suite, production machinery setup, and digital marketing tools
HOBBIES & INTERESTS
• Continuous Learning: Enjoys exploring new concepts in management, leadership, and logistics (webinars, professional literature)
• Travel & Cultural Exploration: Enthusiastic about discovering diverse cultures and learning local languages to connect with people.
• Technology & Innovation: Keen on emerging tech, automation, and digital transformation in business.
Timeline
Lead Driver
AMAZON GSSL
08.2023 - Current
Courier
AMAZON
11.2021 - 08.2023
Warehouse Associate
HOME BARGAINS
05.2020 - 11.2021
FREELANCE PROJECTS
WORLD TRAVEL
02.2017 - 05.2020
Production Line Operator & Machine Setup Team Member
FRAMPTOMS
03.2015 - 02.2017
Account Manager
SKOK Im F. Stefczyka
06.2013 - 02.2015
Team Manager
OVB
07.2010 - 06.2013
Bachelor's - Management Studies
WSB Opole
IT Specialist Certification
ZSS Krapkowice
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