Marcia Burden

· Strengthened audit readiness across four branches, ensuring continuous certification to ISO 9001, 14001, 45001 and 27001.

· Planned and delivered internal audits across operational, HSE, environmental and information security processes.

· Fostered cross‑department communication to enhance quality measures and incident reporting.

· Led root cause analysis and implemented CAPA actions, reducing repeat non‑conformities.

· Reduced non‑conformities through proactive risk assessments and strengthened reporting processes.

· Supported HSE initiatives and continuous improvement across operational teams.

· Managed facilities compliance, contractor control and works authorisation processes.

· Ensured compliance with statutory HSE requirements, improving workforce safety and regulatory assurance.

· Supported sustainability and environmental initiatives at local and organisational levels.

• Managed purchase and sales ledgers, reconciliations, and credit control while maintaining accurate financial records.
• Facilitated month-end closing procedures to ensure up-to-date financial data.
• Analysed financial information to identify and resolve discrepancies.
• Prepared detailed financial reports for accounting leadership review.
• Monitored accounts payable and receivable statuses, ensuring timely updates.
• Safeguarded sensitive financial data in compliance with security protocols.
• Coordinated with teams to address invoicing and payment discrepancies.

• Coordinated end-to-end supply chain operations for timely, cost-effective delivery of goods.
• Managed international shipping processes to ensure compliance with customs and trade regulations.
• Oversaw import and export procedures for prompt deliveries.
• Monitored cargo flow to prevent unnecessary storage charges and demurrage.
• Processed shipping documentation including bills of lading's invoices, and certificates of origin.
• Liaised with shipping lines, freight forwarders, and clients for on-time delivery.
• Implemented continuous improvement initiatives to reduce transportation costs.
• Collaborated with sales department to enhance customer satisfaction and service performance.