Summary
Work history
Education
Skills
Timeline
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Marchelle Gaines

Albany,Ga

Summary

Dedicated, energeti, dependable hardworking individua. With over four years of warehouses operations and customer services experience. While maintaining high standards of cleanliness and attention to support and quality contro. Aiming to join this company to ensure smooth production process while upholding safety quality standard.

Objective

To obtain a position within the company whereas I Am able to apply my strong organization skills and commitment to safely. Also will contribute to an effective welcoming warehouse operation.

Work history

Customer Service Representative

Apple-Remote
Albany, Ga
01 2023 - 04 2025
  • Increased customer services by20%
  • Reduced fraudulent charges by 50%
  • Improved product recomm and increased sales
  • Basic hardware repaires
  • Provide onsite and Remote Desktop support to clients
  • Drove business decisions and reduced operational cost
  • Cleaned and processed data

Production Worker

Cagels
Camilla, Ga
11 2018 - 12 2023
  • Product inspections
  • Push, sort all of produc/materials
  • Worked with raw meat
  • Stand for long periods of time|12hrs etc
  • Ability to lift up to 75Lbs
  • Knife work trimming experienced

Warehouse worker

Amazon
Orlando, Fla
03 2014 - 08 2018
  • Received and put away inventory
  • Get customers orders ready and packed up for delivery
  • Use scanners to read barcodes on products
  • Ensured that product meet quality requirements
  • Lift up to 60Lbs
  • Push utility carts up to 60Lbs
  • Stand, walk, push, pull, squat, bend and reach during shift
  • Use carts, dollies, hand trucks, pallet jack and other gears to move items around

Education

Dougherty High School
08/2008 - 05/2012

Skills

  • Customer services oriented attitude
  • Great leadership skill/self starter
  • Strong verbal and written communication skills
  • Manage multiple assignments at a fast pace
  • Execllent problem-solving skills
  • Sufficintly and effectively can adapt quickly to an environment
  • Maintain high levels of integrity and honesty at all times
  • Proficiency with Microsoft words
  • Ability to work off shift if required to do so

Timeline

Customer Service Representative

Apple-Remote
01 2023 - 04 2025

Production Worker

Cagels
11 2018 - 12 2023

Warehouse worker

Amazon
03 2014 - 08 2018

Dougherty High School
08/2008 - 05/2012
Marchelle Gaines