Marcello Makedonas

• My responsibilities as a receptionist-secretary were:
• 1. Greeting school's guests, clients and students.
• 2. Doing what was necessary to fulfill their needs.
• 3. Taking their orders (whether those concerned dancing shoes/clothes or other relevant accessories).
• 4. Receiving payments for the school's services, checking daily through the computer's software which client has been delayed with his/her payment and kindly reminding it to him/her either by phone, email or a letter.
• 6. Trying to maintain school's area at a high sanitary and neat standard during my working hours.
• 7. Checking if the self-service refrigerator was filled with consumer products and if not fill it up,
• 8. Ordering sanitary items and consumer products if/when needed,
• 9. Be the first to enter (in order to prepare each room for the first teaching hour etc.) and most times the last to exit the school.
• 10. Assisting in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
• 11. Maintaining an organized filing system of confidential client information in accordance with company policy.
• 12. Assisting with special projects assigned by management when required.
• 14. Answering incoming calls, taking messages, and transferring calls to appropriate department or personnel.
• 15. Updating and recording customer or client information to maintain accounts.
• 16. Delivering admin support to colleagues by making copies, sending messages & organizing documents.
• 17. Investigating and analyzing client complaints to identify and resolve issues.
• 18. Ensuring reception area remained clean and organized throughout the day.
• 19. Handling confidential information in a discreet manner according to policies.
• 20. Developing efficient filing systems for both paper and electronic documents.
• 21. Participating regularly in staff meetings taking minutes as required.
• 22. Maintaining appointment calendar for multiple staff members.
• 23. Doing whatever else was needed for the smooth run of the dancing center.
• My responsibilities as a choreographer/dance teacher:
• Some times during the day but mostly after the completion my reception duties I was teaching students of various age groups & with different prospectives according to each group's aim/s & purpose/s.

All around manager:

A daily part time job during my stay at "The Base H."

02 / December 2016 - 21 / December 2016

Brief recent history (2017 - 2024):

Living/working abroad (Spain, Cyprus, England as a singer, guitar player, dance teacher while being employed in restaurants as a server).

March 2017 - December 2019 & May 2022 - March 2024