Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marcela Fillette

Gorleston-on-Sea,Norfolk

Summary

Focused Team Leader with experience reviewing team analytics to improve overall product quality. Courteous and cordial with goal to coach and train employees to meet maximum potential. Open and inclusive collaborator with strong team building skills. Excels at root cause analysis and dispute resolution. Leads by example to create positive and supportive working environments. Experienced in leading teams to achieve project goals, fostering collaborative environment, and resolving conflicts with ease. Demonstrates strong communication skills and knack for motivating team members. Consistently drives performance improvements and ensures high standards of quality. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

27
27
years of professional experience
10
10
years of post-secondary education

Work History

Factory line worker

MAK Personnel requirements (agency)
01.2025 - Current
  • Exhibited proficiency in using hand tools to assemble parts efficiently.
  • Ensured clean work environment by performing regular cleaning duties at end of shift.
  • Achieved consistency in product quality by adhering strictly to set manufacturing guidelines.
  • Adapted quickly to changes in production schedules or procedures, exhibiting flexibility and resilience.

Team Leader

Serco (NHS) Hospital Norwich
Norwich, United Kingdom
11.2022 - 03.2024
  • Implemented energy-saving methods during cleaning operations, contributing to the hospital's environmental sustainability goals.
  • Conducted regular stock checks of cleaning supplies, and promptly reordered to avoid shortages affecting daily operations.
  • Monitored and reported any maintenance issues or hazards identified during cleaning to ensure a safe environment for patients and staff.
  • Disinfected surfaces, equipment, and facilities using appropriate cleaning agents to prevent infection spread.
  • Responded swiftly to ad-hoc cleaning requests from hospital staff, demonstrating flexibility and a commitment to maintaining standards.
  • Facilitated positive interactions with patients and visitors, providing direction and reassurance during cleaning activities.
  • Managed waste disposal according to hospital protocols, including segregation of clinical waste to comply with health and safety regulations.

Commercial cleaner

JAY'S UK LTD - HIPPODROME
Great Yarmouth, Norfolk
06.2022 - 09.2023
  • Removed waste materials from premises, ensuring a tidy workspace.
  • Kept communal areas spotless with regular cleaning routines.
  • Sanitised kitchen areas reducing spread of bacteria.
  • Worked on sales counter serving coffee, teas, drinks and confectionary.
  • Ensured compliance with safety regulations through proper use of cleaning equipment.

Clean Up Worker

Self employed owned apartments
Great Yarmouth, United Kingdom
02.2016 - 03.2020
  • Monitored stock levels of cleaning supplies, placing orders in a timely manner to avoid shortages.
  • Maintained high standards of cleanliness across various work environments, adhering to health and safety regulations. ( Extra care on hygiene during Covid period).
  • Led by example, demonstrating a strong work ethic and commitment to excellence in all cleaning tasks undertaken.
  • Provided excellent customer service, addressing queries and concerns with professionalism and courtesy.

Teaching assistant in special educational needs

Kiddi Cook Great Yarmouth
Great Yarmouth, Norfolk
03.2013 - 04.2015
  • Maintained hygiene standards in the kitchen area, ensuring food safety regulations compliance.
  • Running after school clubs teaching children how to eat and cook healthy food.

Line Supervisor

Unilever
Lowestoft, United Kingdom
02.1998 - 11.2008
  • Coordinated with HR department to confirm employee data and resolve discrepancies in payroll.
  • Collaborated with other departments to resolve issues affecting production efficiency and product quality.
  • Managed inventory levels, ordering supplies as necessary to avoid disruptions in production.
  • Supervised production lines, monitoring team performance to meet operational targets efficiently.

Education

Food hygiene level 1 - Offshore Catering

High Speed Training
Ilkley, Bradford
10.2024 - 10.2024

Food hygiene level 2 - Offshore Catering

High speed Training
Ilkley, Bradford
10.2024 - 10.2024

Food hygiene level 3 - offshore catering

Food hygiene Training
Ilkley, Bradford
11.2024 - 11.2024

NVQ Level 2 - Business Administrator

On Line course
Norwich, Norfolk
02.1990 - 04.2000

Offshore BOSIET training - Offshore BOSIET

Petans Norwich
Norwich, Norfolk
05.2023 - 05.2023

MIST - offshore

Petans Norwich
Norwich, Norfolk
05.2023 - 05.2023

Medical - Examination

Gorleston Medical Centre
Gorleston-on-Sea, Norfolk
05.2023 - 05.2023

Skills

  • Sustainability initiatives
  • Task delegation
  • Invoicing
  • Decision making
  • Disciplinary procedures

Languages

Spanish
Proficient (C2)
English
Proficient (C2)
Portuguese
Intermediate

Timeline

Factory line worker

MAK Personnel requirements (agency)
01.2025 - Current

Food hygiene level 3 - offshore catering

Food hygiene Training
11.2024 - 11.2024

Food hygiene level 1 - Offshore Catering

High Speed Training
10.2024 - 10.2024

Food hygiene level 2 - Offshore Catering

High speed Training
10.2024 - 10.2024

Offshore BOSIET training - Offshore BOSIET

Petans Norwich
05.2023 - 05.2023

MIST - offshore

Petans Norwich
05.2023 - 05.2023

Medical - Examination

Gorleston Medical Centre
05.2023 - 05.2023

Team Leader

Serco (NHS) Hospital Norwich
11.2022 - 03.2024

Commercial cleaner

JAY'S UK LTD - HIPPODROME
06.2022 - 09.2023

Clean Up Worker

Self employed owned apartments
02.2016 - 03.2020

Teaching assistant in special educational needs

Kiddi Cook Great Yarmouth
03.2013 - 04.2015

Line Supervisor

Unilever
02.1998 - 11.2008

NVQ Level 2 - Business Administrator

On Line course
02.1990 - 04.2000
Marcela Fillette