Marcel Michalski

• Carried out day-to-day duties accurately and efficiently.
• Done all assigned work in time, with protocol and thoroughly.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
• Increased customer satisfaction by resolving issues.
• I've de-escalated many conflicts on co-worker level and customer level.
• Oversaw daily operations to achieve high productivity levels.

During my time in Newport Pharmacy I've:

• Became proficient at using pharmaceutical software applications for transaction processing.
• Replenished supplies on shelves regularly promoting easy access during busy hours.
• Aided in maintaining a clean and organised pharmacy environment for optimal workflow.
• Packaged and labelled prescribed medications correctly avoiding mix-ups or errors in dispensation.
• Maintained confidentiality of patient records as per local regulations, enhancing reputation of the pharmacy.
• Performed additional tasks assigned by senior staff members showcasing flexibility and team spirit.
• Routinely checked expiry dates on drugs, preventing dispensing outdated medicines.
• Assisted pharmacists to manage drug inventories effectively.
• Learned the programs used for dispensing within an hour.