Marcel Apedo

• Loaded raw materials onto machines to keep continuous production running.
• Prepared shift reports capturing key operational insights for ongoing review.
• Trained new recruits to raise team competence for safer, steadier work.
• Diagnosed and fixed machine malfunctions to boost daily productivity.
• Adjusted machine settings to optimise output and operating performance.
• Prepared shift reports capturing key operational insights for ongoing review.

Improving living conditions by coordinating damp and mould inspections, repairs, and remedial works.
Reducing disruption for residents by scheduling works through clear coordination with contractors.
Protecting homes sooner by prioritising damp and mould reports and allocating urgent work.
Strengthening service quality by keeping complete records of inspections, appointments, and outcomes.
Delivering timely resolutions by tracking outstanding works and driving contractor progress.
Boosting resident confidence by providing updates, answering questions, and escalating delays promptly.

• Answered tenant repairs enquiries for heating failures, leaks, and emergencies.
• Coordinated repair visits across residents, maintenance teams, and external contractors.
• Kept detailed records of repair requests, calls, and follow-up actions.

Coordinate damp and mould inspections, repairs, and remedial works across residential properties.
Take ownership of resident, contractor, and internal team liaison to meet timescales.
Monitor incoming reports, prioritise urgent cases, and assign work orders confidently.
Maintain complete inspection and repair records on internal systems with accuracy.
Manage outstanding jobs by tracking progress and holding contractors to standards.
Provide clear stakeholder updates, resolve queries, and escalate complex delays appropriately.

• Carried out general maintenance tasks around the site, contributing to an orderly working environment.
• Improved worksite efficiency by maintaining organised tool storage areas.
• Assisted skilled workers, such as carpenters and bricklayers, for timely project completion.
• Participated in daily site meetings to improve communication among crew members.

• Managed daily production, logistics, quality assurance, sales, and administration tasks daily.
• Supervised cross-functional teams, supporting high performance and clear accountability routines.
• Improved production efficiency through structured planning and process optimisation initiatives.