- Spending time with my family
- Fishing
- Golf
Marc Wingfield
Mansfield,Nottinghamshire
Summary
Experienced Auto Technician skilled in customer relationship management and service documentation. Delivers clear updates and recommendations to enhance client satisfaction and loyalty. Utilises technical knowledge to ensure compliance with safety and warranty standards while maintaining precise work orders and documentation.
Overview
1
1
Certification
17
17
years of professional experience
Work History
Master Auto Technician
Perry's East Midlands
Mansfield, Nottinghamshire
01.2024 - Current
- Utilised advanced diagnostic equipment to identify automotive problems faster.
- Performed vehicle electrical fault diagnostics, delivering clear reports and actionable recommendations.
- Diagnosed mechanical faults, identifying root causes to ensure effective repairs.
- Ran vehicle diagnostics to pinpoint exact repair requirements accurately.
- Mot-tested vehicles and outlined work required to address failures.
- Collaborated with workshop mechanics, sharing knowledge to enhance workflow and service quality.
- Used technical manuals and repair documentation to plan high-quality corrections.
- Kept service and repair documentation accurate and up-to-date.
- Complied with warranty procedures during repairs and at completion checks.
- Kept knowledge of health and safety regulations to minimise staff risk.
- Engaged in continuous development through workshops and training courses.
Ford Service Tech
Warsop Motor Co.
Warsop, Nottinghamshire
04.2021 - 01.2024
- Ran vehicle diagnostics to identify required repairs accurately.
- Identified and fixed engine faults affecting performance and fuel efficiency.
- Utilised diagnostic software to locate issues and resolve them promptly, lowering labour costs.
- Coordinated with suppliers to ensure timely availability of replacement parts for efficient repairs.
- Used technical manuals and repair documentation to implement high-quality corrections.
- Documented service reports and customer feedback to enhance future service quality.
- Scheduled appointments and managed workload to maximise productivity.
- Followed health and safety guidelines during installations and repairs to prevent accidents.
- Collaborated with service technicians to order parts for customer jobs.
- Followed up with customers to confirm satisfaction with resolutions and provide additional support.
- Diagnosed electrical faults in domestic appliances to ensure reliable operation.
- Provided technical support and advice to help customers select suitable appliances.
Service Technician
Perry's East Midlands
Mansfield, Nottinghamshire
04.2019 - 04.2021
- Conducted vehicle diagnostics to determine precise repair needs for each fault, enhancing repair accuracy.
- Used diagnostic software to identify issues and implement timely solutions.
- Resolved diagnostic findings promptly using software, minimising labour costs and improving service efficiency.
- Identified and fixed engine faults affecting function performance and fuel efficiency.
- Serviced vehicles to required standards, improving performance and extending lifespan.
- Rebuilt and replaced parts to restore vehicle performance and reliability.
- Conducted thorough inspections to evaluate vehicle condition and safety. to assess wear and damage accurately.
- Read and interpreted manuals to meet specifications and apply best practices.
- Utilised technical manuals and repair documentation to execute effective corrections, ensuring compliance with standards.
Service Technician
Warsop Motor Co.
Warsop, Nottinghamshire
04.2017 - 04.2019
- Executed vehicle diagnostics to identify necessary repairs, ensuring optimal vehicle functionality.
- Identified and fixed engine faults affecting functional performance and fuel efficiency.
- Serviced vehicles to high standards, improving performance and extending lifespan.
- Completed MOT tests, outlining work required to resolve failures.
- Managed emergency repairs to minimise downtime and prevent recurring issues.
- Read and interpreted manuals to follow specifications and best practices.
- Compiled detailed service reports and gathered client feedback to enhance future service quality.
Master Auto Technician
Kwik-Fit
, Nottinghamshire
03.2010 - 04.2017
- Diagnosed and repaired engine malfunctions and electrical faults to maintain performance.
- Diagnosed and repaired systems across multiple vehicle manufacturers during each visit.
- Investigated electrical faults and produced reports to recommend effective repair solutions.
- Identified mechanical faults and determined causes to expedite repairs by ordering necessary parts.
- Conducted MOT checks to detail necessary repairs for each failure, ensuring compliance and safety.
- Collaborated with mechanics, shared insights, and improved workshop efficiency.
- Conducted test drives of vehicles after repairs to ensure functionality and safety. before and after repairs to verify fixes.
- Provided customer updates on vehicle status and parts needing attention.
- Booked vehicle repairs with customers for centre and time preferences.
- Travelled by van between service centres to complete repair work daily.
- Planned corrections using technical manuals and repair documentation for owner issues.
Education
Motor Mechanics
North Notts College
Worksop01-1994
GCSEs - school
Sherwood hall School
Mansfield Nottinghamshire01-1993
Skills
- Vehicle inspection and diagnostics
- Electrical troubleshooting
- Brake systems maintenance
- Fuel system knowledge
- Tyre installation
- Equipment maintenance and repair
- Warranty compliance
- Technical reporting
- Problem solving
- Team collaboration
- Effective communication
- Client relations
- Tools and equipment handling
Certification
- MOT certified
- A/C certified
- EV 3+ accredited
- Master Tech accredited
- Full UK Licence
Interests
Timeline
Master Auto Technician
Perry's East Midlands
01.2024 - Current
Ford Service Tech
Warsop Motor Co.
04.2021 - 01.2024
Service Technician
Perry's East Midlands
04.2019 - 04.2021
Service Technician
Warsop Motor Co.
04.2017 - 04.2019
Master Auto Technician
Kwik-Fit
03.2010 - 04.2017
Motor Mechanics
North Notts College
GCSEs - school
Sherwood hall School