Marc Skinner
Shetland Islands,Gott
Summary
Master Auto Technician with strengths in diagnosing and repairing complex automotive systems. Delivers precise solutions through detailed investigations and adherence to stringent health and safety protocols. Committed to maintaining high standards and enhancing customer trust through thorough communication and reporting.
Overview
17
17
years of professional experience
Work History
Master Auto Technician
Station Garage (Jims Garage Shetland LTD)
Shetland Islands, Lerwick
10.2016 - Current
- Diagnose and repair complex automotive systems, including electrical, engine, and mechanical faults.
- Using service information, repair procedures, wiring diagrams, etc... to repair Vauxhalls as per dealer requirements, and to my personal high standards.
- Working with high voltage vehicles, using strict proceedures during any diagnoses and repair in regards to health and safety.
- Performed diagnostic investigations into vehicle mechanical and electrical system faults, providing reports on faults found and recommending solutions to colleagues, customers, and the Vauxhall technical team.
- Provide detailed descriptions of any repairs and diagnostics done on a customer's vehicle, ensuring customers have a good, in-depth report on the work done. Liaising with reception staff and speaking to customers to help maintain trust and loyalty in an ever-changing and complicated industry.
- Complied with warranty procedures during repairs and with warranty material on repair completion.
- Stayed ahead of the latest automotive technologies, new vehicle launches, and repair techniques through attendance at multiple training courses.
Windscreen Technician
Lerwick Autobody
Shetland Islands, Lerwick
07.2014 - 10.2016
- Performed meticulous windscreen replacements on a wide range of vehicle makes and models, including commercial and industrial vehicles, ensuring precise fitting and sealing.
- Working within a constant deadline to return customers' vehicles the same day.
- Worked in a busy automotive bodyshop helping with body repairs whilst my own position wasn't busy, gained new experience and skills in a different sector of the motor industry.
Retail Manager
Tesco Extra
Shetland Islands, Lerwick
06.2009 - 07.2014
- Organised staff schedules, holiday rotas, and shift patterns within a growing and ever-changing retail environment.
- Closely monitored individuals' performance, identifying positive improvements and managing change by working shoulder to shoulder with members of my team.
- Trained and supervised staff, conducting performance and process reviews to resolve work-related issues.
- Oversaw health and safety compliance, minimising risks, and maintaining a safe shopping environment for customers and staff.
- Used my social and personal qualities to manage a diverse nightshift team. Demonstrated a more realistic approach to people management, building genuine and caring relationships with parts of my team, with positive results, thus helping them with their working life under my management.
Education
SVQ Level 3 (PSA equivalent) - Maintenance and Repair of High Voltage Vehicles
The Performance Academy
01-2020
Gold Level - Continuous Personal Development assessment
Vauxhall My Academy
01-2019
IMI Accreditation Diagnostic Technician - Light Vehivle maintenance and repair
The institute of the Motor Industry
01-2019
Standard Grades -
Cults Academy
01-2002
Scottish Qualifications Certificate - Light Vehivle maintenance and repair
City & Guilds
Skills
- Well-established petrol and diesel engine experience
- Electrical experience, mainly with 12-volt systems, extensive CAN-BUS, and other networking electronics High-voltage aware with DC motors Understand single and three phase basics
- Ability to follow detailed mechanical repair information and capable of adapting to new technical practices easily
- Keen attention to detail, including mechanical specifications, measurements, design, and tightening torques set by engineers
- Very attentive to any training and education to help me progress further in my vocation, with a huge interest in all engineering, and learning more at any given opportunity
- Had experience working onshore in the oil industry before moving to Shetland, and understand the commitment to health and safety
Timeline
Master Auto Technician
Station Garage (Jims Garage Shetland LTD)
10.2016 - Current
Windscreen Technician
Lerwick Autobody
07.2014 - 10.2016
Retail Manager
Tesco Extra
06.2009 - 07.2014
SVQ Level 3 (PSA equivalent) - Maintenance and Repair of High Voltage Vehicles
The Performance Academy
Gold Level - Continuous Personal Development assessment
Vauxhall My Academy
IMI Accreditation Diagnostic Technician - Light Vehivle maintenance and repair
The institute of the Motor Industry
Standard Grades -
Cults Academy
Scottish Qualifications Certificate - Light Vehivle maintenance and repair
City & Guilds