Summary
Overview
Work history
Education
Skills
Timeline
Generic

Marc Mangara-Felipe

Ealing Broadway

Summary

I’m an 18-year-old student currently studying Education while working part-time in retail. Balancing work and study has taught me how to manage time effectively, stay organised, and maintain a strong work ethic even during busy periods. Working in retail has helped me build confidence, communicate with a wide range of people, and understand the importance of being reliable and working well within a team.

I take pride in being honest, respectful, and dependable, and I always aim to complete tasks to a high standard while working safely and responsibly. I have a genuine passion for construction and civil engineering, and I’m particularly interested in how infrastructure projects are planned and delivered. I’m eager to start an apprenticeship where I can gain hands-on experience, develop practical and technical skills, and build a long-term career in an industry I’m motivated and excited to be part of.

Overview

4
4
years of professional experience

Work history

Retail sales assistant

Rymans
Chiswick, Hounslow
2025.03 - Current

-Delivered friendly and reliable customer service in a busy retail environment.

-Accommodated customers with product enquiries and purchasing decisions.

-Utilized the tills accurately, processing cash and card payments.

-Received, checked, and unpacked deliveries efficiently.

-Maintained well-presented displays and ensured shelves were fully stocked.

-Supported the team during high seasons carrying overtime when needed.

-Helped achieve the stores daily targets through positive customer interaction.

-Kept the shop floor and stock areas clean, organised, and safe.

Events assistant

Calibar Events
London
2024.03 - 2025.02

-Event setup and breakdown: Assisting with sound, lighting and stage set up before and after the events.

-Equipment handling: transporting, setting up and packaging DJ equipment whilst ensuring everything is in working order.

-Crowd engagement: helping with audience interaction and promotional activities.-Technical assistance: troubleshooting basic sound and lighting

Volunteer

Fara Kids
Chiswick, Hounslow
2022.07 - 2024.02

-Customer service: greeting customers, assisting enquiries and providing excellent service.

-Till operations: Handling cash and card payments, giving change and maintain accuracy.

-Stock management: Sorting, pricing and displaying donated goods.

-Visual merchandising: Organising displays and shelves to keep the store tidy and attractive.

-Teamwork: Working with staff and other volunteers to maintain a positive environment.-General maintenance: Cleaning the shop, tidying fitting room a

Education

L3 BTEC Extended Diploma Engineering - Engineering

UTC Heathrow
London
2024.09 -

GCSEs -

Cardinal Vaughan Memorial School
London
2019.09 - 2024.08

Skills

-Customer Service

-Basic IT skills

-Spanish

-Football

-Understanding buyer behaviour

-Meeting sales targets

-Upselling expertise

Timeline

Retail sales assistant

Rymans
2025.03 - Current

L3 BTEC Extended Diploma Engineering - Engineering

UTC Heathrow
2024.09 -

Events assistant

Calibar Events
2024.03 - 2025.02

Volunteer

Fara Kids
2022.07 - 2024.02

GCSEs -

Cardinal Vaughan Memorial School
2019.09 - 2024.08
Marc Mangara-Felipe