Marc Jackson
Keynsham,Bath and North East Somerset
Summary
I'm a heating engineer with over 20 years’ experience in the renewables sector, specialising in heat pump systems, solar thermal, PV and biomass. For the past 13 years I have focused on designing, installing, maintaining and repairing air, ground and water source heat pumps in line with MCS standards. I have a strong track record in fault-finding and resolving performance issues, including systems installed by others without prior product training. Skilled at using Heat Engineer software for accurate heat-loss calculations and system design. I am originally plumbing-qualified, with additional electrical training (EAL Level 3), I combine technical versatility with a customer-focused approach. I am keen to expand my skills towards F-Gas certification to support the servicing of legacy installations.
Overview
21
21
years of professional experience
Work history
Lead Renewable Heating Engineer
Solarsense UK
Bristol
03.2005 - Current
- Designed, installed, and commissioned renewable heating systems, including air, ground, and water source heat pumps.
- Delivered servicing and maintenance for a wide range of heat pumps and associated technologies (solar thermal, photovoltaic systems, biomass).
- Diagnosed and resolved complex faults and performance issues, including systems with no prior product training or incomplete heat-loss calculations,
- Improved SCOP by balancing heating systems properly, correcting flow rates to the optimum range and making sure the flow rates either side of the buffer are equal to reduce cycling.
- Replaced heat pump circuit boards, circuit board fuses, motorised valves, pumps, controllers and numerous other heating parts.
- Worked with leading manufacturers such as Mitsubishi, Samsung, Heliotherm, Viessmann, Sunamp, Soleco, and Kensa.
- Produced and interpreted technical schematics, adapting manufacturer documentation and creating bespoke diagrams for tailored system designs.
- Trained junior engineers.
- Written O&M manuals for clients with bespoke heating systems.
- Built a strong reputation for customer service, providing clear explanations and ensuring high levels of client satisfaction.
Education
NVQ Level 2 - Mechanical Engineering Services - Plumbing
Gloucestershire College
Gloucester /2003 - /2006
GCSEs & A-Levels achieved (details on request) -
Beechen Cliff
BathSkills
- BPEC Domestic Air Source & Ground Source Heat Pumps
- BPEC Domestic Unvented Hot Water Storage (G3)
- BPEC Water Regulations (WRAS)
- BPEC Part L
- LOGIC Solar Heating Full Scope
- HETAS H005DE Biomass Boiler Installation & Testing – Windhager, Bath (2014)
- EAL Level 3 Certificate in Installing, Testing and Ensuring Compliance of Electrical Installations in Dwellings – Morris Services Ltd, Bristol (2015–2016)
- PASMA Tower Scaffolds
- Manufacturer training: Mitsubishi, Samsung, Heliotherm, Viessmann, Sunamp, Soleco, Kensa
Timeline
Lead Renewable Heating Engineer
Solarsense UK
03.2005 - Current
NVQ Level 2 - Mechanical Engineering Services - Plumbing
Gloucestershire College
/2003 - /2006
GCSEs & A-Levels achieved (details on request) -
Beechen Cliff
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