I enjoy watching football, going to the gym and spending time with my family out and about including experiencing new places and cultures
Marc Henderson
Cheltenham ,Gloucestershire
Summary
Results-oriented Proposals Specialist with expertise in developing large contract proposals for the energy sector. Effectively resolves conflicts and manages customer returns, ensuring high client satisfaction. Provides training and support to colleagues, promoting a collaborative team environment.
Overview
25
25
years of professional experience
Work History
Proposals specialist / Senior repairs coordinator
ABB
Stonehouse
01.2014 - Current
- ABB is a global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future.
- Developed detailed proposals to meet client needs
- Created large contract proposals for energy sector customers
- Manage customer returns for repair
- Provided training for colleagues, including onboarding new starters
- provide support to colleagues
Calibration technician
ABB
01.2010 - 01.2014
- Calibrated flowmeters to ensure accurate measurements and reliability in operations
- Supported ABB's mission to transform society and industry through innovative technology solutions
Flowline assembler
ABB
01.2007 - 01.2010
- ABB is a global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future.
- Kept workstation tidy to comply with health and safety and cleanliness standards.
- Collaborated with engineers and technicians to troubleshoot assembly issues, reducing downtime and increasing productivity.
- Adapted to various assembly roles as required, demonstrating flexibility and a broad skill set.
Salesperson of electronic goods
Shop@Panasonic
01.2001 - 01.2007
Education
ILM 3 Leadership & Management - Leadership
Stroud Colllege
01-2019
GCSE - Maths, English, Science, Art
Marling Grammar School
01-2000
Skills
- Proposal creation
- Customer management
- Client engagement
- Profit and loss understanding
- Process improvement
- Decision making
- Product knowledge
- Problem solving
- Innovative thinking
- Team collaboration
- Communication skills
- Relationship Management
Interests
Custom
- Spending quality time with family
- Going to the gym
- Playing video games
- Watching football
- ILM Level 3 qualified in Leadership & Management with strong skills in team leadership, communication, and performance management
- Experienced in planning, delegation, problem-solving, and supporting team development
- Aspiring Proposals Engineer with a keen interest in tendering, cost estimation, and bid preparation
- Able to combine technical understanding with commercial awareness to support successful project outcomes
- Motivated to develop expertise in interpreting specifications, preparing competitive proposals, and contributing to business growth
Timeline
Proposals specialist / Senior repairs coordinator
ABB
01.2014 - Current
Calibration technician
ABB
01.2010 - 01.2014
Flowline assembler
ABB
01.2007 - 01.2010
Salesperson of electronic goods
Shop@Panasonic
01.2001 - 01.2007
ILM 3 Leadership & Management - Leadership
Stroud Colllege
GCSE - Maths, English, Science, Art
Marling Grammar School