Marc Bird
Nr Godalming,United Kingdom
Summary
A versatile and very experienced individual who leads by example. Demonstrates a strong commitment and work ethic and prides himself on his integrity and professionalism. Punctual and possesses strong inter personal skills at all levels.
Consistently showcasing leadership and organisational capabilities. Aspires to leverage diverse skill set to contribute effectively in dynamic environments.
Overview
42
42
years of professional experience
6
6
years of post-secondary education
Work history
Site Manager
Parogon Contracts
Various, Various
2022.09 - Current
- Collaborated with architects and engineers to ensure design vision accuracy.
- Delivered projects within deadline by closely monitoring progress.
- Facilitated training sessions for staff, enhancing skill development.
- Fostered good relationships with clients, securing repeat business opportunities.
- Upheld regulatory compliance at all times during project life cycle.
- Bolstered site efficiency by implementing innovative construction methods.
- Conducted regular risk assessments with strict adherence to health and safety regulations.
- Ensured safety protocols for minimal workplace accidents.
- Coordinated between various stakeholders to achieve smooth communication flow.
- Addressed issues promptly, maintaining uninterrupted work schedules.
- Oversaw daily operations on-site, promoting effective workflow management.
Service Director
Aura Futures
Reading & London, Berkshire & City of London
2022.07 - 2023.11
- Improved service delivery by streamlining internal procedures.
- Fostered a team-oriented environment with clear communication and collaboration.
- Managed budget allocation, optimising costs without compromising on quality of services.
- Built strategic partnerships with key stakeholders that enhanced the company's reputation and reach.
- Improved customer retention rates through effective complaint resolution strategies.
- Established strong customer relationships for increased loyalty and satisfaction.
- Spearheaded process improvement initiatives, increasing overall effectiveness of operations.
- Oversaw daily operations, ensuring efficiency and productivity.
- Championed employee development programmes to enhance skills and knowledge.
Commercial Director
Idax Solutions Ltd
London, City of London
2016.07 - 2022.04
- Pioneered innovative sales techniques, boosting team performance.
- Assessed competitor activity and devised effective counter-strategies.
- Oversaw operational activities to ensure alignment with business goals.
- Drove product development projects, ensuring timely delivery and quality standards.
- Conducted extensive market research for informed decision-making.
- Fostered profitable partnerships for increased business opportunities.
- Sourced and secured high-value clients for increased revenue generation - Nomura Bank, UBS
- Directed all sales operations towards achieving corporate objectives.
- Established robust client relationships resulting in repeat business.
- Led the negotiation of key contracts with major suppliers.
Business Development Executive
Managed 24/7 Ltd
Milton Keynes, Buckinghamshire
2014.11 - 2015.08
- Conducted extensive market research to identify emerging trends and opportunities.
- Devised strategic plans for revenue generation whilst aligning with company objectives.
- Extensive Cold Calling potential clients on a daily basis
Alliance Sales Manager
Selection Services Ltd
Bromley, Greater London
2011.11 - 2014.10
- Enhanced market penetration with effective territory management.
- New business generation through partners selling Service Desk fulfillment
- Major client win Verizon & Atos
- Devised successful sales pitches for significant conversion rates.
- Conducted detailed market analysis to identify new opportunities.
Engagement Manager
Hewlett Packard Enterprise
Reading & London, Berkshire & City of London
2004.08 - 2010.08
- Leading teams to sell Outsourcing Solutions/Managed Service contracts to large corporate clients
- Responsible for leading teams in winning large complex outsourcing deals with enterprise customers through the utilisation of virtual teams.
- Teams would include Technical staff, HR, Transition, Finance, Account Directors, Stakeholders
- Leading strategy and tactical direction, overseeing technical solution and negotiating commercials
- Delivered presentations to clients, driving sales growth for the company.
- Fostered a positive work environment with proactive problem-solving skills.
- Implemented innovative solutions to address customer issues effectively.
Head of Product Solutions
Synstar International Ltd
Bracknell, Berkshire
2000.03 - 2004.07
- Tasked to turn loss making division into profit
- Executed go-to-market strategies; boosted overall sales figures.
- Increased brand visibility through implementation of marketing strategies.
- Led sales teams to increase margins by adding service value
- Led development of innovative products for enhanced customer satisfaction.
- Launched successful product lines to meet consumer needs and expectations.
Managed Services Sales Consultant
MCI Systemhouse & SHL Systemhouse (Canada)
London, City of Westminster
1990.01 - 1999.10
- Selling System Integration and Outsourcing Services to large corporate clients - DKB, JP Morgan, Salomon Brothers, Bank of New York, TSB
- Increased wallet share through CSP - collated services package
- Collaborated with sales team to meet monthly targets successfully.
- Built strong relationships with customers, resulting in repeat business.
UK Sales Manager
Appropriate Technologies Ltd - Aptec Ltd
London, London
1984.08 - 1989.12
- Led sales teams to sell OEM peripherals - printers and plotters B2B across UK dealerships
- Delivered sales presentations, securing lucrative contracts.
- Utilised CRM systems effectively to manage customer data and interactions.
- Travelled extensively meeting potential clients and establishing rapport.
- Created strong business relationships with manufacturers such as Fujitsu, Ricoh, Brother and Hewlett Packard
- Employee of the Year Award 1986 & 1988
Education
GCSEs - General O Levels (9)
Queen Mary's Grammar School
Walsall, West Midlands 1970.09 - 1977.01
Skills
First aid certification
DBS checked
Sports coaching
Musical performance
Trustee duties
Acting skills
Affiliations
- Music (performing musician), sports, coaching sport, painting, arts, reading and learning
Accomplishments
Several awards from school through to professional Excellence Club Awards and Employee of the Year awards
Languages
Spanish
Intermediate
Timeline
Site Manager
Parogon Contracts
2022.09 - Current
Service Director
Aura Futures
2022.07 - 2023.11
Commercial Director
Idax Solutions Ltd
2016.07 - 2022.04
Business Development Executive
Managed 24/7 Ltd
2014.11 - 2015.08
Alliance Sales Manager
Selection Services Ltd
2011.11 - 2014.10
Engagement Manager
Hewlett Packard Enterprise
2004.08 - 2010.08
Head of Product Solutions
Synstar International Ltd
2000.03 - 2004.07
Managed Services Sales Consultant
MCI Systemhouse & SHL Systemhouse (Canada)
1990.01 - 1999.10
UK Sales Manager
Appropriate Technologies Ltd - Aptec Ltd
1984.08 - 1989.12
GCSEs - General O Levels (9)
Queen Mary's Grammar School
1970.09 - 1977.01