Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic
Mar Angelo Elpa

Mar Angelo Elpa

Croydon,Surrey

Summary

A highly motivated and experienced maritime professional with 10 years of proven success as a Seafarer. Proficient in navigation, cargo handling, conflict resolution, general housekeeping on vessels, maintenance, and efficient operations. Skilled in problem solving and communication, fostering teamwork and enabling the achievement of goals.

Experienced catering assistant with extensive exposure to demanding work environment and a proven track record of supporting kitchen and serving people successfully for over 6 years. Safely conscious and skilled in the preparation and delivery of food and catering services with extensive knowledge of food and hygiene regulations. Experienced in catering for weddings, birthday, as well as in schools and university. Versatile and able to quickly adapt to different work situations including high volume and high-end.

Now looking for a new and challenging job which will make best of my existing skills, experience and further my personal and professional development. I’m a very passionate and motivated person who strives to continuously learn and improve myself. I enjoy working as part of the team to achieve a common goal, always taking responsibility when needed.

Overview

18
18
years of professional experience
13
13
years of post-secondary education

Work history

Linen Porter to Night Public Area

Art'Otel Hoxton
London, 1-3 Rivington St, EC2A 3DT
09.2024 - Current
  • Facilitated open communication within the team; maintained a supportive work environment.
  • Maintained high hygiene standards for guest safety.
  • Streamlined linen inventory management through meticulous record-keeping.
  • Provided support services to housekeeping staff, promoting efficiency.
  • Contributed to efficient hotel operations by timely removal of dirty linens.
  • Assisted in the training of new staff members, enhancing their performance.
  • Responded swiftly to requests from housekeeping staff, ensuring minimal disruption to guests' stay.
  • Achieved smooth laundry operations through effective sorting and stacking of linens.
  • Enhanced team coordination with clear communication for efficient workflow.

Hotel room attendant

Millennium Hotel and Conference Centre
Gloucester London, South Kensington
06.2024 - 09.2024
  • Adhered strictly to lost-and-found procedures, contributing towards operational integrity of the establishment.
  • Observed strict compliance with hotel's security protocols reinforcing overall safety standards.
  • Exhibited proficiency in time management by completing assigned duties within deadlines.
  • Provided swift response to emergency situations demonstrating calmness and professionalism under pressure.
  • Cultivated a welcoming atmosphere by preparing rooms prior to guest arrival meticulously.
  • Prioritized tasks efficiently handling multiple assignments simultaneously without compromising quality.
  • Ensured comfort of hotel guests by providing efficient room service delivery.
  • Achieved high customer satisfaction with meticulous attention to detail during room preparation.
  • Promoted a hygienic environment through cleaning of bathrooms, changing linens, and vacuuming floors regularly.

Seaferer

Maersk Filipinas Inc.
9/F One E-Corner Center Building, Harbor Drive , Pasay City Philippines
09.2019 - 12.2023
  • Perform general maintenance and housekeeping duties aboard ship
  • Cleaning the deck, applying paint on metal parts to prevent rust, repairing rusted areas, loading and unloading cargo, tying knots, launching lifeboats, and adhering to international ship regulations.
  • Work on the decks of ships and perform a variety of duties as assigned
  • Assist in navigation by standing lookout and steering
  • Assist in cargo operations, such as loading and unloading
  • Assisted in training new crew members of desk crew work, monitor ship
  • Interior and exterior decks for any maintenance that needed attention like light
    fixtures, overflow of toilets, replacing windows, installing carpets.
  • Assisted Captain in helm watch in the navigating of the ship, operating lift crane ascending and descending lifeboat for tender operation.
  • Able to work 40 hours or more, work well in a fast-paced environment on time, able to read and write and comprehend orders knowledge in emergency procedures.
  • Able to rig heavy equipment and willing to relocate
  • Responsible for ensuring personnel knows his or her role in emergency situations (fire, man overboard, & amp, abandon ship).
  • Cleaned and maintained sanitized, living condition on the inside of the vessel.

Seafarer

Cargo Safeway Inc
Magsaysay Blvd, Corner Sociego, Santa Mesa Manila
05.2014 - 11.2018
  • Coordinated emergency response exercises, improving team preparedness.
  • Perform general maintenance and housekeeping duties aboard ship
  • Assist in navigation by standing lookout and steering
  • Perform tasks such as line handling, painting, and chipping rust
  • Assist in cargo operations, such as loading and unloading
  • Displayed energy and enthusiasm in fast-paced environment.

Catering assistant

Ate Perlys Caterings and Services
Lucban, Quezon Philippines, 4328
06.2010 - 06.2014
  • Executed food preparation tasks to meet dining deadlines efficiently.
  • Coordinated with suppliers for timely delivery of fresh produce, enhancing kitchen operations.
  • Assisted in buffet services, enriching event experiences for clients.
  • Prepared suitable alternatives for dietary restrictions when necessary.
  • Collaborated with team members to ensure smooth catering operations during events.
  • Implemented hygiene protocols to ensure safe food handling throughout duties.
  • Set up dining areas for special events, improving overall ambiance.
  • Clear tables efficiently between courses and after guests finish their meals. Maintain a clean and organized dining area throughout service.
  • Pay close attention to detail when setting tables, serving food and beverages, and fulfilling guest requests. Ensure that each guest's experience meets the highest standards of quality and hospitality.
  • Maintain a professional appearance and demeanor at all times, adhering to dress code policies and following company guidelines for behavior and conduct.
  • Collaborate with other waitstaff, kitchen staff, and event coordinators to ensure smooth service during events. Communicate effectively with colleagues to prioritize tasks and provide seamless service to guests.

Waiter

Kamayan sa Palaisdaan
Lucban, Quezon Philippines, 4327
01.2007 - 07.2009
  • Fostered harmonious working environment through effective communication with team members.
  • Ensured cleanliness of restaurant area by performing regular sweeping and wiping.
  • Maintained health and safety standards by sanitising work areas and hands consistently.
  • Delivered exceptional customer service through friendly and polite interactions.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Greet guests warmly as they arrive, escort them to their tables, and ensure their comfort throughout their dining experience.
  • Address guest concerns or complaints promptly and professionally, seeking assistance from management when necessary to resolve issues satisfactorily.
  • Deliver orders to tables promptly and accurately, ensuring that all items are presented attractively and according to the restaurant's standards.
  • Present checks to guests accurately and promptly at the end of their meal, and process payments efficiently using POS (Point of Sale) systems or other payment methods accepted by the restaurant. Handle cash, credit cards, and electronic payments securely and in accordance with restaurant policies

Education

Elementary

Paaralang Elementarya ng Lucban 1
Lucban, Quezon Philippines
06.1996 - 04.2002

Secondary High School

Paaralang Sekundarya ng Lucban
Lucban, Quezon Philippines
06.2002 - 04.2006

BS- Marine Transportation

Inter-Global College Inc.
Lucena, City Philippines
06.2007 - 04.2010

Skills

  • Excellent problem-solving and troubleshooting skills
  • Knowledge of maintenance, repair and installation
  • Knowledge of electrical and mechanical systems
  • Proficient in the use of hand and power tools
  • Knowledge of safety protocols
  • Strong communication skills
  • Cargo handling
  • Teamwork
  • Leadership
  • Provided General Housekeeping on vessel
  • Conflict resolution
  • High level of patience
  • Trustworthy and honest
  • Strong ability to adapt with new environment

Languages

English
Fluent

References

References available upon request.

Timeline

Linen Porter to Night Public Area

Art'Otel Hoxton
09.2024 - Current

Hotel room attendant

Millennium Hotel and Conference Centre
06.2024 - 09.2024

Seaferer

Maersk Filipinas Inc.
09.2019 - 12.2023

Seafarer

Cargo Safeway Inc
05.2014 - 11.2018

Catering assistant

Ate Perlys Caterings and Services
06.2010 - 06.2014

BS- Marine Transportation

Inter-Global College Inc.
06.2007 - 04.2010

Waiter

Kamayan sa Palaisdaan
01.2007 - 07.2009

Secondary High School

Paaralang Sekundarya ng Lucban
06.2002 - 04.2006

Elementary

Paaralang Elementarya ng Lucban 1
06.1996 - 04.2002

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Mar Angelo Elpa