Mara Tavares

Strategic and results-driven Operations Manager with over 5 years of experience leading high-performing teams, optimising billing operations, and delivering cross-functional improvement projects. Skilled in system automation, compliance management, and financial reporting. Proven ability to liaise with developers, directors and external providers to streamline processes and resolve operational issues. Adept to using data analysis and CRM tools to enhance performance and decision-making. Seeking a leadership role within a dynamic organisation where operational excellence and continuous improvement are key.

I have a strong passion for travel, which has exposed me to a wide range of cultures and environments, helping me develop adaptability, curiosity, and an appreciation for diverse perspectives. I enjoy watching sports, particularly basketball and American football, which fuels my interest in teamwork, strategy, and high-performance mindsets.
To maintain a healthy lifestyle, I regularly attend the gym and Pilates classes, which support my physical wellbeing and mental focus. I also have a keen interest in documentaries, particularly those covering history, and human behaviour, as they allow me to stay informed and continuously learn about the world around me.

• MySQL for Data Analytics & Business Intelligence
• Fundamentals of Aviation Business Management
• Airline Operations: Flight Planning & Dispatch
• Fundamentals of Airport Operations
• Soccer Agent Certification - Sports Management Worldwide