Maqsood Piprawala
Wednesbury
Summary
A highly motivated and hardworking individual with +5 years of experience in food, retail and customer service. Trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Lead Hand
Sea To Sky Gondola (Canada)
11.2022 - 05.2024
- Head of rentals department,
- Receiving orders and making sure the correct amount is delivered,
- Helping customers with different enquiries
- Explaining different trials offered to customers
- Training new staff members and making sure they are comfortable with their new environment
- Reorganizing merchandise to see what sells best,
- Reorganizing storage room to maximize use of space,
- Proficient and knowledgeable in POS systems such as Centaman and RTP
In Store Manager
Pizza Hut Delivery
09.2016 - 10.2022
- Prep food for start of a shift
- Manage Inventory
- Assign roles to other workers
- Train other staff members from different stores if needed
- Serve Customers and take their orders (Phone and in person)
- Count up cash and card payments at the end of day
- Close shop and make sure everything is ready for the next day
- Promoted to shift manager in 2019
Catering Server
Sea To Sky Gondola (Canada)
06.2023 - 05.2024
- Setting up for Weddings (Chairs, tables, speakers etc)
- Serving food to event guests
- Going over dietary requirements for certain allergies with the head chef
- Helping bartender with duties
- Helping out in the dishpit if needed
- End of night cleaning duties (sweeping, mopping and clearing tables)
Third Cook
Peacock Cork and Fork (Canada)
06.2024 - 08.2024
- Prepping Food mid day for evening service which would be a set menu
- Helped with plating set menu dishes precisely and making sure all dishes look the same
- Discussing with the servers before service of any allergies a customer may have and come up with either an alternate allergy friendly dish or substituting certain ingredients without compromising taste
- Multitasking different jobs during service, plating dishes then switching over to dish washing or prepping more of something we might be running low of
- Always striving to learn from more experienced individuals and always open to criticism
Prep Cook
The Raven Bistro (Canada)
05.2024 - 08.2024
- Making sure workstation is clean and organised at all times ready for a busy shift
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Making sure chefs and cooks are stocked up on ingredients during service
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
Education
GCSE And Post 16 Level 3 BTEC -
Grace Academy Darlaston
Post Honours - Computer Science
University Of Birmingham
2022
Skills
- Ability to work in high pressure environments
- Excellent communication skills
- Team player
- Confident in juggling multiple tasks
- Demonstrating patience and professionalism to resolve difficult situations
- Highly optimistic and always willing to learn new things
- Delivering duties to the fullest satisfaction to both team mates and customers
Certification
- First Aid at Work - British Red Cross, 2019
- Serve it right, 04/2023 - 04/2028
- British Driving Licence
Timeline
Third Cook
Peacock Cork and Fork (Canada)
06.2024 - 08.2024
Prep Cook
The Raven Bistro (Canada)
05.2024 - 08.2024
Catering Server
Sea To Sky Gondola (Canada)
06.2023 - 05.2024
Retail Lead Hand
Sea To Sky Gondola (Canada)
11.2022 - 05.2024
In Store Manager
Pizza Hut Delivery
09.2016 - 10.2022
GCSE And Post 16 Level 3 BTEC -
Grace Academy Darlaston
Post Honours - Computer Science
University Of Birmingham
- First Aid at Work - British Red Cross, 2019
- Serve it right, 04/2023 - 04/2028
- British Driving Licence
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