Manuela Surgeon
Flint
Summary
A highly skilled professional with extensive expertise in advanced clinical skills and IT management for over three decades, complemented by a strong background in both NHS and private sector environments. Demonstrates exceptional interpersonal effectiveness and motivational communication, crucial for crisis management and compliance improvement. Committed to legislative compliance and quality enhancement, aiming to leverage these competencies towards impactful healthcare solutions. Full time private practice since 2017.
Overview
46
46
years of professional experience
2012
2012
years of post-secondary education
Work history
Adult Psychoanalytic Psychotherapist/Clinical Supervisor
MTS Psychotherapy Ltd./Independent Private Practice
01.2013 - 11.2025
- Provision of individual and group therapy interventions for a range of mental health conditions
- Provision of clinical supervision and personal therapy
- Provision of staff support
- Supporting small business owners raising mental health awareness and providing therapeutic interventions reducing sickness and absenteeism of employees in relation to mental health
- Mindfulness Practitioner
- Emotional Aromatherapy Advisor and AromaPressure Practitioner
- Recognised provider for Aviva, Axa, Cigna and Western Provident Association Private Medical Insurances
Therapy Services Manager/Adult Psychoanalytic Psychotherapist
Woodbourne Hospital Priory Group Ltd.
10.2015 - 04.2017
- Woodbourne Hospital in Birmingham is part of the Priory Group and an independent care provider for young and adult male and females who have a mental illness diagnosis, including addiction issues and need inpatient and/or outpatient treatment. The hospital has recently been successful in tendering 18-25 year and PICU services in connection to Forward Thinking Birmingham. I am overall responsible to ensure therapy services provisions across the wards currently for 70 patients, as well as outpatient services at the hospital and the Wellbeing Centre in Birmingham.
- Operational and clinical management of 24 therapy staff, consisting of Clinical and Counselling Psychologists, Assistant Psychologist, Occupational Therapists, Occupational Therapy Assistants, Family Therapists, Psychotherapists, Social Workers and Dietician as well as sessional therapists.
- Facilitating staff support groups and clinical supervision groups.
- Contributing towards compliance with CQC standards and other relevant legislation.
- Efficiently managing the Therapy Budget.
Head of Therapies/Adult Psychoanalytic Psychotherapist
Mental Health Care UK Ltd.
04.2014 - 08.2015
- Mental Health Care UK Ltd is an independent care provider for male and females who have a mental illness diagnosis and/or Personality Disorder, a diagnosis of learning disability and autism. The Mental Health Stream consists of 3 independent hospitals and 2 residential care settings. I was recruited into the company to review and develop the strategic therapy service provisions for the Mental Health Stream, including additional recruitment of 2 Clinical Psychologists and 1 Occupational Therapist, 2 Social Workers according to conducted therapy service needs analysis.
- Operational and clinical management of 3 Clinical Psychologists, 1 Assistant Psychologist, 4 Occupational Therapists, 7 Occupational Therapy Assistants and 3 Activity Coordinators and 2 Social Workers across the Mental Health Stream. Further, I offered my clinical expertise in supporting senior management in the Learning Disability Stream and reviewed therapy service provisions at the independent hospital and the two residential care services with nursing.
- Ensuring complete compliance with CQC/HIW and CSSIW standards, relevant legal requirements and contributing towards the company's key performance indicators.
Therapy Manager/Adult Psychoanalytic Psychotherapist
Voyage Care Ltd., Lichfield
08.2009 - 03.2014
- Voyage Care Ltd is an independent care provider with currently 407 services, which include residential and supported living services as well as outreach work. There are 7 Operations Directors, who have allocated a Behaviour Therapist to their portfolio. I was initially employed by the company to initiate and develop the therapy service provisions for the Acquired Brain Injury services. Following, I was asked to take on the line management for the then eight Behaviour Therapists, who currently have a portfolio of on average 58 services in England, Wales, and Scotland.
- Operational and clinical management of 7 Behaviour Therapists.
- Co-ordination of external sessional therapists, who provide therapy input at the 30 Acquired Brain Injury and Intensive Support Services.
- Setting of therapy service provision standards, protocols, and procedures. Reporting on findings, making clinical recommendations, overseeing implementation of change and development of internal as well as external therapy service provisions.
- Ensuring complete compliance with CQC standards, relevant legal requirements and contributing towards the company's key performance indicators.
- Effective and efficient management of the therapy budget for the Acquired Brain Injury services.
- Carrying own case load.
Therapy Manager/Specialist Nurse Practitioner/Adult Psychoanalytic Psychotherapist
Cygnet Health Care Ltd, Bradford
02.2003 - 07.2009
- Cygnet Health Care Ltd is a nationwide independent psychiatric service provider. Cygnet Hospital Wyke provides low secure forensic psychiatric care for 50 service users and Cygnet Lodge Brighouse provides a psychiatric step-down service for 25 service users. I initiated and developed the Therapy Department, whose staff provided service provisions for both sites.
- Overall responsible to provide therapeutic interventions for male and female adult service users at both units.
- Operational and clinical management of 6 Occupational Therapists, 3 Social Workers, 2 Clinical Psychologists, 2 Assistant Psychologists, 1 Music Therapist, 1 Art Therapist and 5 Therapy Assistants.
- Carrying own case load, providing individual psychodynamic/psychoanalytic psychotherapy and analytical group therapy tailored to the mental health needs of the service user population.
- Providing specific case management, training for practitioners and Clinical Teams and also facilitating staff support groups.
- Contributing towards compliance with CQC standards and other relevant legislation.
- Setting and efficiently managing Therapy Budget for both units on a yearly basis.
- Acting up for the Clinical Manager on a regular basis.
Clinical Manager
Oakdale Services Ltd., Halifax - Secondment
01.2008 - 08.2008
- Oakdale Ltd. is an independent provider of psychological therapies and a sister company of Cygnet Health Ltd., who were successful in the tender to provide the Improved Access to Psychological Therapies as per Stepped Care Model for Calderdale PCT. I was approached to initiate this service delivery.
- Designing service provision for over 20 GP practices.
- Recruitment of 4 Mental Health Practitioners, 4 Counsellors, sessional Therapists and 2 Admin staff.
- Operational management of above staff.
- Development of quality standards and reporting systems for Calderdale PCT.
- Effective and efficient management of the service budget, ensuring viability and cost effectiveness of service.
- Carrying of own case load.
Staff Nurse/Senior Staff Nurse/Team Leader/Specialist Nurse Practitioner
Adult Forensic Services, Bolton-Salford-Trafford Mental Health NHS Trust Manchester
04.1995 - 01.2003
- The Adult Forensic Services is a medium secure psychiatric care provider. During my employment, the unit had bed occupancy of 75 adult male and female service users.
- Overall responsibility for co-ordination and managing a team of 4 qualified and 8 Nursing Assistants.
- Implementation of nursing process for 20 adult service users.
- Mentor to Student Nurses.
- Acting up for Senior Team Leader on a regular basis.
- Participating in Duty Manager Rotation to provide senior support for the unit on a regular basis.
- Attendance and contributing to multi-disciplinary team meetings.
- Supporting the initiating of female service users' services.
- Two secondments to Community Adult Psychotherapy services.
Student Nurse
Northern College of Nursing and Midwifery
04.1992 - 03.1995
- Completed nurse training and Diploma in Nursing Studies.
Arzthelferin (Equivalent to Practice Nurse's role in NHS setting)
GP Practices in Germany
11.1981 - 01.1991
- Responsible for managing a GP practice, administrative and general nursing duties, specialising in gastroenterology procedures, including performing X-ray procedures.
Arzthelferin Apprenticeship
Dr. med. Reimers, Germany
08.1979 - 07.1981
- Completed apprenticeship and Diploma.
Education
Diploma - Practice Nurse
Dr. Reimers
Germany 08.1979 - 07.1981
Diploma - Nursing Studies
Northern College of Nursing/ University of Salford
Manchester 09.1993 - 04.1995
Certificate - Group Psychotherapy
Group Analysis North
Manchester 09.1996 - 08.1997
BSc. Hons. - Psychotherapeutic Interventions, ENB 660
University of Salford, Manchester
Adult Psychoanalytic Psychotherapy Training - Psychoanalytic Psychotherapy
North West Institute of Psychodynamic Psychotherapy
Manchester 05.2003 - 03.2009
Certificate - Emotional Aromatherapy Advisor
Cambridge College of Holistic Health
UKCertificate - EFT AromaPressure Practitioner
Cambridge College of Holistic Health
UKDiploma - Mindfulness
Centre of Excellence
OnlineSkills
- Advanced clinical skills
- Interpersonal effectiveness
- Motivational communication
- Crisis management
- Compliance and quality improvement
- IT management expertise
- NHS and private sector experience
- Legislative compliance
Education and Training
- Ongoing professional coaching and supervision
- Attendance at Mental Health and Psychotherapy events on a regular basis
- DBS compliant
Timeline
Therapy Services Manager/Adult Psychoanalytic Psychotherapist
Woodbourne Hospital Priory Group Ltd.
10.2015 - 04.2017
Head of Therapies/Adult Psychoanalytic Psychotherapist
Mental Health Care UK Ltd.
04.2014 - 08.2015
Adult Psychoanalytic Psychotherapist/Clinical Supervisor
MTS Psychotherapy Ltd./Independent Private Practice
01.2013 - 11.2025
Therapy Manager/Adult Psychoanalytic Psychotherapist
Voyage Care Ltd., Lichfield
08.2009 - 03.2014
Clinical Manager
Oakdale Services Ltd., Halifax - Secondment
01.2008 - 08.2008
Adult Psychoanalytic Psychotherapy Training - Psychoanalytic Psychotherapy
North West Institute of Psychodynamic Psychotherapy
05.2003 - 03.2009
Therapy Manager/Specialist Nurse Practitioner/Adult Psychoanalytic Psychotherapist
Cygnet Health Care Ltd, Bradford
02.2003 - 07.2009
Certificate - Group Psychotherapy
Group Analysis North
09.1996 - 08.1997
Staff Nurse/Senior Staff Nurse/Team Leader/Specialist Nurse Practitioner
Adult Forensic Services, Bolton-Salford-Trafford Mental Health NHS Trust Manchester
04.1995 - 01.2003
Diploma - Nursing Studies
Northern College of Nursing/ University of Salford
09.1993 - 04.1995
Student Nurse
Northern College of Nursing and Midwifery
04.1992 - 03.1995
Arzthelferin (Equivalent to Practice Nurse's role in NHS setting)
GP Practices in Germany
11.1981 - 01.1991
Diploma - Practice Nurse
Dr. Reimers
08.1979 - 07.1981
Arzthelferin Apprenticeship
Dr. med. Reimers, Germany
08.1979 - 07.1981
Certificate - Emotional Aromatherapy Advisor
Cambridge College of Holistic Health
Certificate - EFT AromaPressure Practitioner
Cambridge College of Holistic Health
Diploma - Mindfulness
Centre of Excellence
BSc. Hons. - Psychotherapeutic Interventions, ENB 660
University of Salford, Manchester