Dynamic and detail-oriented professional with a strong foundation in inventory control, invoice processing, and opening/closing procedures. Demonstrates exceptional customer service and effective problem-solving skills, ensuring accurate results under pressure. Proficient in Microsoft Office, with a proven ability to build and maintain rapport while maintaining confidentiality. Adept at conflict resolution and complaint analysis, utilising innovative thinking to drive root cause analysis and implement escalation procedures. Committed to leveraging strong organisational and analytical skills to achieve deadline-oriented goals within a collaborative team environment.