Manu Baka
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and care home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work history
Mental health care assistant
Wiska Healthcare
Nuneaton, Warwickshire
06.2023 - 11.2024
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Worked closely with nurses to maintain high levels of communication.
- Observed patient condition and behaviour closely, reporting changes or concerns promptly.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Prepared healthy meals and delivered feeding support.
- Provided attentive first-hand care, comfort and safety to patients.
- Positioned, lifted and transported patients with limited mobility.
- Thoroughly sterilised and sanitised clinical equipment and accessories.
- Explained treatments and hospital processes to patients.
- Participated in personal development initiatives to enhance service delivery and patient care.
- Accompanied client to medical or dental appointments, grocery and errands.
- Safely escorted patients to and from medical appointments and hospital visits.
- Monitored patients' conditions closely and escalated concerns to senior staff.
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Safely and securely transported patients using hoists and wheelchairs.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
Healthcare Assistant
Wiska Healthcare
Birmingham, West Midlands
04.2023 - 05.2024
- Assist with moving and handling.
- Prepared healthy meals and delivered feeding support.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Assist in all aspects of personal care, retaining comfort and dignity.
- Maintain high levels of client satisfaction by providing tailored, personalized care that consistently meets individual needs.
- Promote and assist them to maintain independent living. Following therapy routines and programs.
- Kept public areas clean and hygienic by performing routine sanitisation tasks.
- Documented care plans, hospital actions and patient activities in line with best practices.
Health Care Assistant
Fountain Of Life Clinic
Port Harcourt , Nigeria
08.2020 - 03.2023
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance. Worked closely with nurses to maintain high levels of communication.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life. Empowered vulnerable individuals to retain maximum independence through targeted care.
- Supported clinical staff to complete health assessments.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
HR Administration Assistant
Benson Idahosa University
Benin-City , Nigeria
06.2019 - 06.2020
- Communicated with employees on account updates, benefit and pension payments via email and phone.
- Trained and coached new employees when onboarding on matters such as company rules, regulations and safety standards.
- Collected and distributed incoming mail, employing strict confidentiality throughout.
- Provided clerical support to company employees, including copying, faxing and file management.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Written and verbal communication skills
- Complaint resolution
- Microsoft Outlook Record-keeping and bookkeeping External communications.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Reduced waiting times through effective time and resource management. Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Operated fax machines, copy machines and other standard office equipment.
- Coordinated and facilitated internal and external company events. Reorganised filing system to reduce file location times. Scheduled meetings and client appointments for team of 20+.
Education
Master of Science -
University of Ulster
05.2023 - 06.2024
Bachelor of Science - Mass Communication
Rivers state university
Port Harcourt, NigeriaGCSEs -
St.Micheal’s secondary school
Port Harcourt, NigeriaFirst School Leaving Certificate
Right Stary Day Care , Nursery and Primary School
Port Harcourt, NigeriaSkills
- Child Care
- Exceptional Communicator
- Care Plan Management
- Curriculum and Instruction
- Classroom management
- Behavior management
- Personal Care
- Disability Care
- Effective Time Management
- Ability to Work in a Team
- Infection control procedures
Certification
- Health & Social Care Mandatory & Statutory Training Certified.
- Florence Academy Training Academy.
- Health and Safety .
- First Aid training .
- Food safety training .
- Fire training .
Certificates
Moving and
Timeline
Mental health care assistant
Wiska Healthcare
06.2023 - 11.2024
Master of Science -
University of Ulster
05.2023 - 06.2024
Healthcare Assistant
Wiska Healthcare
04.2023 - 05.2024
Health Care Assistant
Fountain Of Life Clinic
08.2020 - 03.2023
HR Administration Assistant
Benson Idahosa University
06.2019 - 06.2020
Bachelor of Science - Mass Communication
Rivers state university
GCSEs -
St.Micheal’s secondary school
First School Leaving Certificate
Right Stary Day Care , Nursery and Primary School
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